Staff Site Reliability Engineer

Ironclad

New York, Chicago, San Francisco (NY, IL, CA)

Hybrid

USD 220,000 - 235,000

Full time

14 days+

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Benefits offered by this job

Health coverage

Parental leave

Wellbeing stipends

Job summary

Ironclad is seeking a strategic Staff Site Reliability Engineer to shape the future of our cloud platform. You will mentor a team, drive architectural resilience, and own automation across build, test, deploy, and monitor.

You will balance on-call responsibilities with proactive roadmap work, collaborating across engineering, product, and security to deliver scalable, secure systems.

Qualifications

8+ years of DevOps / SRE experience.
5+ years of coding experience.
Expert knowledge of Kubernetes and Google Cloud Platform (or similar provider).
Ability to build resilient infrastructure.
Modern GitOps - Tools like Terraform/Pulumi, CircleCI, ArgoCD.
Experience with AI-enabled tools such as Claude Code, Cursor, Zed.
Troubleshooting and analytical skills; can review human and AI code.
Strong communication and cross-functional collaboration.
Desire to learn new products and help customers.

Responsibilities

Provide technical leadership for the Site Reliability Engineering team and Cloud Platform.
Define and champion SRE best practices across the organization.
Architect for resiliency; identify risks and implement solutions.
Drive an automated build, test, deploy, monitor culture.
Collaborate across teams with clear communication.
Oversee backup/recovery, cloud storage, and distributed systems.
Be on-call to respond to incidents affecting availability.
Translate business needs into scalable platform roadmaps.
Make security, scalability and performance top priorities.
Mentor teammates to raise output and capabilities.

Skills

DevOps/SRE experience

Coding experience

Kubernetes

Google Cloud Platform

GitOps tooling

Automation culture

Strong communication

Cross-functional teamwork

Customer focus

Mentorship

Security, scalability, performance

Tools

Kubernetes

Google Cloud Platform

Terraform/Pulumi

CircleCI

ArgoCD

Claude Code

Cursor

Zed

Typescript

Job description

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.

We are seeking a strategic, high-output Staff SRE to define the future of our cloud platform and champion engineering excellence across Ironclad. In this role, you will pair deep cloud-native mastery with a passion for mentoring, driving architectural resilience, and solving complex distributed systems at scale.

Roles & Responsibilities

Provide technical leadership and strategic direction for the Site Reliability Engineering team and our broader Cloud Platform
Define and champion SRE best practices, setting the standard for engineering excellence across the entire organization
Solve the whole problem. Architecture for resiliency, identify risks, and make it happen.
A proven track record of designing and driving an 'automate-everything' culture (build, test, deploy, monitor)
Preference for collaboration, open communication and reaching across functional borders
Thorough understanding of backup/recovery systems, cloud storage architecture, and distributed systems
Be on an on-call rotation to respond to incidents that impact Ironclad’s availability, and provide support with internal or customer-facing incidents
Translate the near, mid, and long-term strategic needs of the business into a scalable, resilient platform roadmap
Drive critical architectural decisions with a relentless focus on security, scalability, and high performance
Be a mentor, multiply our team’s output with leadership and guidance

Key Skills

8+ years of DevOps / SRE experience
5+ years of coding experience
Expert knowledge of Kubernetes and Google Cloud Platform (or similar provider)
Ability to build resilient infrastructure
Modern GitOps - Experience with tools like Terraform/Pulumi, CircleCI, ArgoCD
Experience with modern AI enabled tools such as Claude Code, Cursor, Zed
Troubleshooting and analytical skills, can PR review human and AI generated code
Strong technical aptitude and exceptional communication skills (written and verbal)
Desire for helping customers, and the ability to dive deep and learn a new product.
Experience and desire to work cross-functionally
Team and goal-oriented.
High output; low ego

Bonus Points if you have

Experience with multi-region support
Expert Database Management Experience
Experience managing AI Infrastructure
Typescript Experience

Base Salary Range

Staff Site Reliability Engineer: $220,000 - $235,000 offers company bonus

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

US Full-Time Employee Benefits at Ironclad

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at