Senior Manager – Receivables and Collections

MTA Headquarters; United States; Hybrid; USD 116,000 - 128,000; Full time

Job summary

The Metropolitan Transportation Authority (MTA) seeks a Senior Manager to direct NYCT Accounts Receivable and Collections. Lead month-end close, billing, and GL activities while ensuring accuracy, timeliness, and compliance with contracts and audits.

You will mentor staff, coordinate FTA/NDD submissions, and collaborate with Deputy Director to optimize day-to-day AR operations in a large public transportation organization.

Qualifications

• Supervisory or leadership experience required.
• Knowledge of a general ledger system.
• Excellent communication and interpersonal skills.
• Strong organizational and presentation abilities.
• Experience working with internal and external stakeholders.
• Proven ability to work under high-profile, high-pressure conditions.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Manage month-end close, open/close job numbers, and process billing requests.
• Coordinate annual submissions to FTA National Transit Database (NTD).
• Oversee general ledger activities and journal entries.
• Analyze variances and determine corrective actions for GL accounts.
• Mentor staff and cross-train in AR processing and reconciliation.
• Support reporting and day-to-day AR activities for Deputy Director.
• Participate in special Controller’s Group projects.
• Review invoices and ensure contractor compliance and performance.

Skills

Supervisory leadership

General ledger knowledge

Excellent communication

Organizational skills

Stakeholder communication

Analytical abilities

Microsoft Office

Education

Bachelor’s degree in Accounting or Finance

Equivalent combination of education and experience

Tools

PeopleSoft Financials

Excel

Outlook

Job description

Description

Position at MTA Headquarters

• JOB TITLE: Senior Manager — Receivables and Collections
• DEPT/DIV: Finance
• SUPERVISOR: Deputy Director Accounts Receivable & Processing
• WORK LOCATION: 2 Broadway, New York, NY 10004
• HOURS OF WORK: 8:00 am – 4:00 pm (7.5 hours/day, or as required)
• FULL/PART-TIME: FULL
• SALARY RANGE: $115,582 – $128,424
• DEADLINE: Until filled

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Opening:

The Metropolitan Transportation Authority is North America’s largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Job Summary:

To effectively manage and direct the financial processes related to New York City Transit (“NYCT”) Accounts Receivable and Collections functions and processes. It is expected that the position provides accurate and timely support for billing processes, financial reporting, and month-end close.

Responsibilities:

• Manager is responsible for assisting with month-end close, directing the opening and closing of all job numbers, and processing billing requests. Supervise the preparation of invoice requests.
• Coordinate annual submission to the Federal Transit Administration’s (FTA) National Transit Database (NTD). Ensure compliance with audit provisions and timelines dictated by the contracts.
• Manage general ledger activities, journal entry adjustments, account analysis, and account distribution related to assigned A/R accounts.
• Direct and review the analysis of variances to the General Ledger and determine causes and required corrective measures.
• Manage mentoring of staff member(s) and cross-training of key functions within the Accounts Receivable Processing and Reconciliation group. Tasks include reviewing and updating accounting procedure instructions, process walkthroughs, and hands-on practice.
• Collections and Customer Inquiry management. Review, substantiate, and gather all supporting documents for discussion with Senior Management as required.
• Support the Deputy Director in reporting, reviewing, and analyzing day-to-day processes and requests throughout the Accounts Receivable group.
• Participate in special projects within the Controller’s Group.
• Select, develop, and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
• Performs other duties as assigned
• Complies with all policies and standards
• May be required to work hours outside regular work hours, as applicable
• Observes the work performed by contractors, as applicable
• Reviews invoices and approves them if the work has contractual standards, as applicable
• Addresses performance issues with the contractor when possible, as applicable
• Escalates issues to other parties when needed, as applicable

Required Knowledge/Skills/Abilities:

• Demonstrated supervisory and/or leadership abilities.
• Must have knowledge of a general ledger system.
• Excellent communication and interpersonal skills.
• Excellent organizational and presentation skills.
• Demonstrated ability to work with all internal levels within a given organization.
• Demonstrated ability to communicate and interact well with external agencies and regulatory authorities.
• Demonstrated ability to work in a high-profile, high-pressure environment effectively.
• Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
• Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility.
• Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible.
• Demonstrated analytical capabilities and quantitative skills.
• Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e. Word, Excel, PowerPoint, and Outlook.

Required Education and Experience:

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Accounting or Finance or a related field. An equivalent combination of education and experience may be considered in lieu of a degree.
• Minimum 7 years of related experience

The Following is/are preferred:

• Master’s degree in Arts/Sciences (MA/MS) in a related field from an accredited college
• Minimum 3 years in a department head, managerial and/or leadership role.
• Minimum 3 years of prior experience working in a large, multi-faceted, fast-paced organization or governmental entities.
• Prior experience working in a large, multi-faceted, fast-paced organization or governmental body.
• Experience in PeopleSoft Financial Modules or similar system.
• Familiarity with the MTA’s policies and procedures.
• Familiarity with the MTA’s collective bargaining procedures.

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.