Senior Manager, Quality (Onsite)

Prattwhitney; Lansing (MI); On-site; USD 132,000 - 252,000; Full time

Job summary

Pratt & Whitney AutoAir in Lansing, MI, is seeking a dedicated Quality Manager to ensure QMS adherence and overall product quality within a fast-paced aerospace environment.

You will lead a team of quality engineers, drive corrective actions, audits, and continuous improvement, and collaborate with operations, engineering, and regulatory teams to meet safety, quality, delivery, and cost goals.

Qualifications

• Advanced degree and 7+ years of experience in Quality, Engineering or Operations in Aviation, Aerospace, Space, Defense or similar regulated industry
• 5+ years of experience in Quality Assurance, Quality Engineering, or MRO operations
• 5+ years of leadership experience ideally managing technical teams
• Experience with Quality Management Systems (i.e., AS9100/AS9110 or ISO 9001) and audit process
• Qualifications We Prefer University degree ideally in Engineering. Mechanical or Quality Engineering preferred
• ASQ certifications (CQE, CQA, CMQ/OE) or equivalent
• FAA Airframes & Powerplant License
• Operations leadership and personnel management experience ideally within a collective bargaining unit / union workforce
• Working knowledge of FAA Part 145, EASA, AS9110, and other relevant regulatory frameworks
• Root Cause and Corrective Action experience (QCPC, RCCA Red-X, Fault Tree, etc.)
• Experience using Microsoft Office Suite programs, SAP ERP, and Solumina MES
• Strong working knowledge of Pratt & Whitney shop practices & processes, quality standards, and inspections methods & tools

Responsibilities

• Lead and develop a team of quality engineers to deliver results while ensuring, safety, quality, delivery, and cost.
• Lead and mentor the quality organization to foster a culture of accountability, continuous improvement, and operational excellence.
• Partner with safety, operations, engineering, materials, and maintenance teams to meet deliverables and solve problems.
• Evaluate and approve technical data and work instructions in support of engineering and operations.
• Lead the Material Review Board Crib members and Clinic members to ensure inventories and projects are managed.
• This may include conducting investigations, providing analysis, and developing recommendations for corrective actions for nonconformities.
• Develop proactive quality initiative strategies and drive their implementation.
• Perform Escape Management procedures, root cause analysis, and recommend corrective actions for internally produced products & processes.
• Promote the Product Safety and Quality culture in the business, through compliance to the QMS and adherence to Quality Cardinal Rules.
• Manage the internal audit and corrective action programs.
• Champion best practices to reduce quality notifications, Cost of Poor Quality, Accruals, Time on Part, and Customer returns.
• Represent our business with external customers and suppliers.
• Build relationships and actively resolve concerns.

Skills

Quality Assurance

Quality Engineering

Operations leadership

Audits

Regulatory knowledge

Lean Manufacturing

Six Sigma

Microsoft Office

SAP ERP

Solumina MES

Root Cause Analysis

Education

Bachelor's degree in Engineering or Quality Engineering

ASQ certifications (CQE, CQA, CMQ/OE)

FAA Airframes & Powerplant License

Tools

SAP ERP

Solumina MES

Microsoft Office Suite

Job description

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do

Pratt & Whitney AutoAir (Lansing, MI.) designs, manufactures, and repairs composite components, engine test equipment, and nacelles for the aerospace industry. We’re looking for a professional Quality Manager to join our team. The primary focus of this role is to ensure QMS adherence and overall product quality, while supporting daily operations of the assigned manufacturing cell staff members, which typically is made up of operators and inspectors. This is a phenomenal opportunity to enter the Aerospace industry and hone your skills while developing skills in a thriving industry.

Key Responsibilities

• Lead and develop a team of quality engineers to deliver results while ensuring, safety, quality, delivery, and cost.
• Lead and mentor the quality organization to foster a culture of accountability, continuous improvement, and operational excellence.
• Partner with safety, operations, engineering, materials, and maintenance teams to meet deliverables and solve problems.
• Evaluate and approve technical data and work instructions in support of engineering and operations.
• Lead the Material Review Board Crib members and Clinic members to ensure inventories and projects are managed.
• This may include conducting investigations, providing analysis, and developing recommendations for corrective actions for nonconformities.
• Develop proactive quality initiative strategies and drive their implementation.
• Perform Escape Management procedures, root cause analysis, and recommend corrective actions for internally produced products & processes.
• Promote the Product Safety and Quality culture in the business, through compliance to the QMS and adherence to Quality Cardinal Rules.
• Manage the internal audit and corrective action programs.
• Champion best practices to reduce quality notifications, Cost of Poor Quality, Accruals, Time on Part, and Customer returns.
• Represent our business with external customers and suppliers.
• Build relationships and actively resolve concerns.

Qualification You Must Have

Advanced degree and 7+ years of experience in Quality, Engineering or Operations experience in Aviation, Aerospace, Space, Defense or similar regulated industry; OR Bachelor's degree and 10+ years of relevant experience; OR Associate’s degree / Technical School Diploma and 12+ years of relevant industry experience. OR High School diploma or Military / Technical Training (ex: A&P Certificate) and 14+ years of relevant industry experience 5+ years of experience in Quality Assurance, Quality Engineering, or MRO operations 5+ years of leadership experience ideally managing technical teams Experience with Quality Management Systems (i.e., AS9100/AS9110 or ISO 9001) and audit process Qualifications We Prefer University degree ideally in Engineering. Mechanical or Quality Engineering preferred ASQ certifications (CQE, CQA, CMQ/OE) or equivalent. FAA Airframes & Powerplant License Operations leadership and personnel management experience ideally within a collective bargaining unit / union workforce Working knowledge of Pratt & Whitney shop practices & processes, quality standards, and inspections methods & tools Strong working knowledge of FAA Part 145, EASA, AS9110, and other relevant regulatory frameworks. Root Cause and Corrective Action experience (QCPC, RCCA Red-X, Fault Tree, etc.) Experience with Lean Manufacturing and continuous improvement methodologies (CORE/ACE/SixSigma, etc.) Experience using Microsoft Office Suite programs, SAP ERP, and Solumina MES Ability to work and effectively communicate with all levels of management, shop personnel, external customers and regulatory agencies (i.e. DCMA, FAA, etc.).

What is my Role Type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Salary and Benefits

The salary range for this role is 132,400 USD - 251,600 USD.

• Medical
• Dental
• Vision
• Life insurance
• Short-term disability
• Long-term disability
• 401(k) match
• Flexible spending accounts
• Flexible work schedules
• Employee assistance program
• Employee Scholar Program
• Parental leave
• Paid time off
• Holidays
• Annual short-term and/or long-term incentive compensation programs

Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

This role is a U.S.-based role.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.

RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Location: Lansing, MI.