Senior Quality Manager (Onsite)

Pratt & Whitney; City of Middletown (NY); On-site; USD 132,000 - 252,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Job summary

RTX in Middletown, NY is seeking a Quality Manager to lead quality operations in a precision aerospace manufacturing environment. You will partner with Operations, Manufacturing, Materials, Engineering, and Quality leadership to strengthen our quality culture, drive continuous improvement, and ensure compliance with high standards.

The role requires an advanced degree in a related field with 7+ years in QA/manufacturing or a bachelor’s with 10+ years, plus at least 5 years in quality management

Qualifications

• Advanced degree in a related field and 7+ years in quality assurance/manufacturing or a related technical environment, or a Bachelor's degree with 10+ years of experience
• Minimum 5 years of experience in quality management, people leadership, or supervisory role

Responsibilities

• Lead quality operations in a highly technical aerospace manufacturing environment with emphasis on precision, compliance, and process excellence.
• Partner with Operations, Manufacturing, Materials, Engineering, and Quality leadership to strengthen quality culture and continuous improvement.
• Provide day-to-day operational leadership and allocate resources to meet customer demand.
• Develop discipline health of technical team and maintain a cross-trained workforce to respond to customer needs.
• Provide technical leadership for non-conforming material, including evaluation, disposition, and MRB processing.
• Collaborate with cross-functional teams to identify constraints, resolve issues, and align with delivery requirements.
• Define and implement plans supporting Quality, CORE, and financial metrics.
• Ensure resources to meet long-range and near-term goals.
• Lead process improvement using CORE and Lean strategies to enhance quality and reduce costs.
• Communicate effectively to ensure alignment within the quality operations team.
• Track and act on feedback/metrics to improve performance.
• Manage employee performance and morale.
• Lead preventive and corrective actions across the site.
• Communicate metrics and non-conformances to site and quality leadership.
• Support audit readiness and management of corrective/preventive actions.

Job description

Location: US-NY-MIDDLETOWN-060 ~ 60 Turner Dr ~ TURNER, Ste 1

Date Posted: 2026-08-11

Country: United States of America

Location: US-NY-MIDDLETOWN-060 ~ 60 Turner Dr ~ TURNER, Ste 1

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

As the Quality Manager, you will lead quality operations in a highly technical aerospace manufacturing environment where precision, compliance, and process excellence are critical to delivering products that meet the highest standards of performance and reliability. You will partner closely with Operations, Manufacturing, Materials, Engineering, and Quality leadership to strengthen our quality culture, develop our people, and continuously improve our processes and products.

Key Responsibilities:

• Lead and strengthen the site quality culture by partnering closely with Operations and Manufacturing to promote accountability, compliance, defect prevention, and a right-first-time mindset.


• Establish and execute initiatives to improve quality signature of hardware, processes, and products while reducing variation and risk.


• Provide day to day operational leadership and decision making and oversee allocation of resources to meet customer demand.


• Develop discipline health of technical team to maintain a cross trained team that can easily respond to customer needs.


• Provide technical leadership for non-conforming material, including evaluation, disposition, and effective communication and processing through the Material Review Board (MRB) process.


• Partner with Operations, Materials, Engineering, and other functional teams to proactively identify constraints, resolve issues, and maintain alignment to customer delivery requirements.


• Define and implement plans to support the objectives of the business including Quality, CORE, and financial metrics.


• Obtain the necessary resources (equipment, manpower, etc.) effectively to meet long range and near-term goals.


• Lead Process Improvement opportunities using CORE and Lean Strategies to enhance quality, reduce process cycle time, and lower operational costs.


• Provide effective communication to ensure alignment within the quality operations team.


• Track, maintain and act on feedback/metrics to positively impact departmental and individual performance.


• Manage employee performance and morale.


• Preventive and Corrective leadership actions across the site, as appropriate.


• Communicate with site and Quality leadership regarding metrics and non-conformances.


• Support audit readiness and management of corrective/preventative actions.

Qualifications You Must Have:

• An Advanced Degree in a related field and a minimum of 7 years of experience in Quality Assurance, Manufacturing, or a related technical environment, OR a Bachelor’s Degree and a minimum of 10 years of prior relevant experience


• Minimum 5 years of experience in quality management, people leadership, or a related supervisory role

Qualifications We Prefer:

• Bachelor’s or Advanced Degree in Materials Science, Engineering, or a related technical discipline


• Previous experience in aerospace manufacturing, advanced coatings, special processes, materials, or other highly technical manufacturing environments.


• Strong familiarity with inspection methods and inspection tooling.


• Knowledge / experience with quality systems and standards such as ISO 9001.


• Prior experience as a Lead Auditor or leading internal/external audit activities.


• Ability to prioritize competing demands and make timely, data-driven decisions in a high-pressure manufacturing environment.


• ASQ -CQE certification is a plus.


• Strong interpersonal skills and the ability to work within a group setting and interface directly with shop floor management.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

• medical


• dental


• vision


• life insurance


• short-term disability


• long-term disability


• 401(k) match


• flexible spending accounts


• flexible work schedules


• employee assistance program


• Employee Scholar Program


• parental leave


• paid time off


• holidays

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.