Senior Manager, QA-(Onsite) Overland Park, KS

Netsmart Technologies, Inc.; Overland Park (KS); On-site; USD 120,000 - 170,000; Full time

Job summary

Netsmart Technologies, Inc. is seeking a QA Leader to provide technical leadership, direction, and strategic oversight of quality assurance across the engineering organization.

You will lead a team responsible for reliability, performance, and accuracy of complex healthcare applications, cloud frameworks, and workflows nationwide. The role requires onsite work in Overland Park, KS, with potential after-hours support for critical releases.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of experience in testing, test automation, or software development.
• 2+ years leading technical QA or engineering staff.
• 3+ years managing large, complex projects.
• Experience with Agile development and full SDLC testing practices.
• Strong understanding of automation frameworks, QA tooling, and CI/CD integrations.
• Demonstrated ability to lead in fastpaced environments and handle afterhours needs when required.
• Strong documentation and communication skills.
• Must be onsite fulltime in Overland Park, KS.

Responsibilities

• Provide hands-on technical leadership, coaching, and mentoring to QA engineers.
• Maximize team capability and resource utilization to deliver high-quality releases.
• Drive automation, performance testing, cloud QA, and modern engineering practices.
• Foster a culture of curiosity, ownership, quality craftsmanship, and continuous improvement.
• Own and execute a comprehensive QA strategy across product lines: automation, manual, performance, regression, and integration testing.
• Maintain QA documentation, including test plans, test cases, strategy documents, runbooks, and release readiness checklists.
• Embed shift-left testing and QA earlier in the SDLC.
• Monitor and report on quality metrics and improvement initiatives.
• Collaborate with cross-functional teams to ensure quality across the organization.

Skills

Technical leadership

QA automation

CI/CD

Documentation

Communication

Agile

Education

Bachelor's degree or equivalent experience

Tools

CI/CD tooling

Automation frameworks

Cloud QA

Job description

The QA Leader provides technical leadership, direction, and strategic oversight of quality assurance across Netsmart's engineering organization. This role blends deep QA engineering expertise, a startup oriented ownership mindset, and the real world impact of delivering high quality healthcare technology to millions of users nationwide.

As the QA Leader you will lead a team of QA professionals responsible for ensuring the reliability, performance, and accuracy of complex applications, cloud frameworks, and healthcare workflows. You will drive automation, elevate engineering quality practices, strengthen QA strategy and documentation, and partner closely with cross-functional teams to support our mission.

This role is onsite 5 days a week in our Overland Park, KS headquarters and may require availability after hours to support critical releases, escalations, or production efforts.

Responsibilities

Lead & Develop a HighPerforming QA Engineering Team

• Provide handson technical leadership, coaching, and mentoring to QA engineers.


• Maximize team capability and resource utilization to consistently deliver highquality releases.


• Drive team skill growth in automation, performance testing, cloud QA, and modern engineering practices.


• Foster a culture of curiosity, ownership, quality craftsmanship, and continuous improvement.

Execute a Modern, Scalable QA Strategy

• Own and execute a comprehensive QA strategy across product lines-automation, manual, performance, regression, and integration testing.


• Maintain and evolve QA documentation, including test plans, test cases, strategy documents, runbooks, and release readiness checklists.


• Implement shiftleft testing practices and embed QA earlier in the SDLC.


• Drive improvement initiatives using data, quality metrics, and engineering feedback loops.

StartupStyle Ownership & Agility

• Operate with urgency, flexibility, and a bias for action-removing blockers and driving forward momentum.


• Lead change initiatives that modernize QA processes, tools, workflows, and engineering quality discipline.


• Embrace rapid iteration with scalable practices that maintain integrity and accelerate timetomarket.


• Be available offhours when necessary to support critical testing cycles, production issues, or highimpact releases.

Quality in Complex Healthcare + Cloud Environments

• Ensure QA processes reflect the reliability and safety expectations of the healthcare industry.


• Oversee testing for secure, scalable SaaS solutions, healthcare workflows, data integrity, and interoperability.


• Guide testing of distributed systems, microservices, APIs, serverless components, and dynamic cloud architectures.


• Support load, stress, security, and performance testing strategies for highly available systems.

CrossFunctional Collaboration & Communication

• Work closely with Engineering, Product Management, Cloud Hosting, Client Support, Consulting, and Client Engagement teams.


• Monitor and report on operational and quality metrics: defect escape rates, churn, test coverage, utilization, and roadmap alignment.


• Communicate risks, impacts, readiness, and recommendations clearly to leadership and stakeholders.


• Support the organization in defining and maintaining quality standards across engineering disciplines.

Operational Leadership

• Make timely decisions that balance immediate priorities with longterm roadmap goals.


• Manage QA budgets, resource planning, and capacity forecasts.


• Ensure repeatable processes, documentation, and governance structures support scaling.


• Drive metricbased continuous improvement and quality predictability.

Qualifications

Required:

• Bachelor's degree or equivalent experience.


• 5+ years of experience in testing, test automation, or software development.


• 2+ years leading technical QA or engineering staff.


• 3+ years managing large, complex projects.


• Experience with Agile development and full SDLC testing practices.


• Strong understanding of automation frameworks, QA tooling, and CI/CD integrations.


• Demonstrated ability to lead in fastpaced environments and handle afterhours needs when required.


• Strong documentation and communication skills.


• Must be onsite fulltime in Overland Park, KS.

Preferred:

• QA experience with scalable, secure web/mobile apps or distributed cloud systems.


• Understanding of cloud-based SaaS architectures (Azure, AWS) and

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.