Senior Manager, Project Management-Global Payments Network

Capital One; New York (NY); On-site; USD 194,000 - 221,000; Full time

Job summary

Capital One in New York, NY is seeking a Senior Manager, Project Management to lead cross‑division initiatives within a newly formed PMO. You will guide strategic programs, drive delivery, and partner with stakeholders across business lines to achieve top‑level outcomes while mentoring a team.

The role requires a track record of large‑scale project leadership, exceptional communication, and the ability to translate data into actionable plans.

Qualifications

• Bachelor’s Degree or Military experience.
• 8+ years of Project Management experience.
• At least 1 year of People Management experience.
• PMP, Lean, Agile or Six Sigma certification preferred.

Responsibilities

• Lead moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
• Design, develop, and manage project plans in a complex dynamic environment, revising needs to meet changing requirements.
• Effectively managing scope, schedule, resources, budget and communicating status, impediments, and risks of the program/project.
• Ensure projects are documented to mitigate risk and ensure on-time delivery.
• Coach and develop associates and partner cross-functionally to drive delivery.

Skills

Project management

People management

Stakeholder management

Communication

Cross-functional collaboration

Education

Bachelor's Degree or Military experience

Master's Degree

Job description

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a Senior Manager Project Manager at Capital One, you will be a key leader in a newly formed PMO driving cross division initiatives, strategy and executing on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

Why join the Network?

• Crown Jewel Investment: The Network is a core strategic focus of the Discover acquisition, receiving significant top of house backing and investment to drive growth.
• Rethinking How We Work: As the Network modernizes, there is a massive opportunity to rethink our core business processes—finding ways to eliminate friction, work more efficiently together, and leverage modern technology and AI.
• High-Visibility Impact: Because the Network is evolving rapidly, you will get early, direct exposure to high-priority initiatives that shape how the broader organization operates.
• Operating Model Work: Rather than simply maintaining existing routines, you will help evaluate and design how we organize, prioritize, and execute to support multi billion dollar scale.

General Responsibilities:

• Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
• Effectively managing scope, schedule, resources, budget and communicating status, impediments, and risks issues of the program/project
• Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time
• Leveraging problem solving and influencing skills to ensure project plans deliver on intent
• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
• Building relationships and collaborating with key stakeholders to ensure delivery of commitments
• Displaying a passion for coaching and developing a team of associates through their leadership style
• Influencing and managing a large set of stakeholders Intent owners across COF ranging from VP to associate

The person will:

• Exhibit outstanding influencing skills to effectively drive project / program efforts
• Demonstrate a proven track record of excellent project management, bringing the ability to thrive in gray space and quickly putting structure in place to manage work in a dynamic complex environment
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
• Have an eye for detail and a love for building optimizing processes for efficiency and effectiveness
• Leverage and translate data into compelling stories to drive action
• Have passion for coaching and developing associates
• Exhibit exceptional problem solving and influencing skills
• Set direction, manage expectations and lead cross functional teams
• Be comfortable working in a fast paced time sensitive environment
• Be confident, respectful, and articulate when registering dissenting opinions with colleagues and senior management
• Serve as subject matter expert on governance and process improvement initiatives
• Exemplify excellent People leadership and development competencies, while holding themselves and others to a high bar for quality and results

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 8 Years of Project Management experience
• At least 1 Year of People Management experience

Preferred Qualifications:

• Masters Degree
• At least 10 years of Project Management experience
• PMP, Lean, Agile or Six Sigma certification
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Chicago, IL: $161,500 - $184,300 for Sr Manager, Project Management

McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management

New York, NY: $193,800 - $221,200 for Sr Manager, Project Management

Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well being. Learn more at the Capital One Careers website. Eligibility varies based on full or part time status, exempt or non exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability v it) committed to non discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23 A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901 4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).