Senior Manager, Product Solutions Architecture

Datadog, Inc.; San Francisco (CA); Hybrid; USD 211,000 - 281,000; Full time

Benefits offered by this job

Onboarding program

Global benefits

Mentor program

RSUs

ESPP

Career development

Inclusive culture

Job summary

Datadog is seeking a senior leader within its Product Solutions Architecture to manage a team of expert ICs, collaborating with Engineering and Product Management to drive adoption at scale. You will recruit, mentor, and align stakeholders across the organization to deliver architecture guidance for enterprise customers.

You will engage with executives on architecture and industry trends, influence product direction, and help Datadog customers succeed at scale.

Qualifications

• 10+ years solving complex customer problems in observability.
• 5+ years of people management experience.
• Experience influencing VPs and C-level stakeholders.
• Excellent verbal and written communication skills.
• Fluent in the monitoring market and customer needs.
• Proven ability to grow and develop a team.
• Experience recruiting individual contributors and frontline leaders.
• Able to think strategically and creatively about a wide variety of challenges.

Responsibilities

• Manage a team of expert ICs, aligning with Engineering and Product Management.
• Assist in recruiting and hiring top talent for the team.
• Mentor new hires during onboarding to ramp skills.
• Ensure team alignment to top initiatives and stakeholders.
• Deliver performance reviews and develop individual plans.
• Provide trusted architecture feedback to Product Management based on field experience with Sales/Support/Partners/Customers.
• Advise on architecture choices, data collection, and best practices for large enterprise customers.
• Participate in executive conversations on architecture and industry trends.

Skills

Observability domain

People management

Executive influence

Communication skills

Market fluency

Team growth

Talent recruitment

Strategic thinking

Job description

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Product Solution Architecture team works closely with Datadog customers, Datadog's Product management, engineering and Tech Solutions teams to help architect and implement the Datadog Solution. The team has grown to cover more than 12 Product Categories and needs a highly motivated, results-oriented individual to help lead the team.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

• Manage a team of expert individual contributors, working with Engineering and Product Management on their Product, who help create best practices for adoption of Datadog at scale.
• Assist in recruiting and hiring of top talent for the team.
• Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities
• Ensure that your team is aligned to top company initiatives and enabled to work with various Datadog internal and external stakeholders
• Deliver performance reviews along with collaborating on and executing individual development plans
• Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Sales, Support, Partners and Customers
• Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization
• Participate in Executive Brief conversations with high profile customers and prospects about overall architecture, Observability Best Practices and industry trends

Who You Are:

• 10+ years of experience solving complex problems for customers and a strong knowledge of observability space.
• 5+ years of people management experience.
• Experienced in interacting and influencing key stakeholders (VPs, C level) in large organizations
• You have excellent verbal and written communication skills
• Fluent in the monitoring market domain, competition, technological shifts and customer needs
• Proven in your ability to grow and develop a team
• Experienced in recruiting both individual contributors and front line leaders
• Able to think strategically and creatively about a wide variety of challenges

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$211,000-$281,000 USD

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

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Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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