Senior Sales Engineer - Majors (Central)

Datadog, Inc.; Illinois; On-site; USD 149,000 - 198,000; Full time

Benefits offered by this job

Best-in-breed onboarding

Generous global benefits

Intra-departmental mentor and buddy

New hire stock equity (RSUs)

Employee stock purchase plan (ESPP)

Continuous professional development

Inclusive company culture

Job summary

Datadog is seeking a Senior Enterprise Sales Engineer in the United States to act as a trusted technical advisor to customers and Sales. You will lead complex evaluations, align solutions to business outcomes, and shape deal strategy for high-impact opportunities.

Responsibilities include owning technical strategies with AEs, driving end-to-end POVs, delivering engaging demos, and mentoring peers while collaborating across Product, Support, and GTM to remove blockers. Travel as needed.

Qualifications

• 7+ years in Sales Engineering or a technical customer-facing role in a large enterprise.
• Ability to influence across technical, business and executive audiences.
• Advanced background in public cloud, Kubernetes, observability, and security.
• Willingness to travel as needed.

Responsibilities

• Own the technical strategy across accounts with regular 1:1s and cross-functional calls.
• Explain consumption movements, quantify growth, and coordinate with CSM/TAM.
• Lead discovery in every meeting, including when presenting to stakeholders.
• Deliver demos and workshops that tie platform capabilities to business outcomes.
• Own end-to-end POVs from scoping to project plans and timelines.
• Mentor peers and create scalable knowledge assets.

Skills

Sales engineering

Stakeholder management

Public cloud (AWS/Azure/GCP)

Kubernetes

APM/tracing

Security

Observability

Executive communication

Willing to travel

Tools

AI tooling usage

Job description

As a Senior Enterprise Sales Engineer, you’ll serve as a trusted technical advisor and strategic partner to both customers and Sales. You’ll lead complex technical evaluations, align solutions to business outcomes, and help shape deal strategy in high-impact opportunities.

What You’ll Do:

• Own the technical strategy across your accounts as a peer to the Account Executive - a standing weekly 1:1 with each AE you support, and a standing weekly account team call with the full ecosystem where you carry POV status, technical blockers, and the explanation behind any usage movement.
• Own the technical explanation behind consumption movement in your accounts. Work with the CSM and TAM to separate legitimate growth from misconfiguration, make sure legitimate growth gets quantified before renewal, and flag forward-looking usage the customer has signalled rather than explaining it backwards a month later.
• Lead discovery in every meeting, not only in discovery meetings - including meetings where you were invited to present. Leave each meeting knowing something about their business you did not know going in.
• Deliver engaging product demos, technical presentations, solution workshops, etc. that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives
• Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
• Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle and beyond
• Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to PM and engineering teams
• Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
• Identify and proactively resolve technical and organizational blockers by collaborating across Product, Support, and GTM teams before customers are impacted
• Contribute to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region

Who You Are:

• 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
• Skilled at influencing and adapting communication across technical, business, and executive audiences
• Advanced background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
• Strong communication skills, with the ability to explain technical concepts to a range of audiences
• Experience displacing or consolidating away from an entrenched incumbent inside an account where that incumbent has internal advocates
• A consultative, outcome - oriented approach to problem-solving and customer engagement
• Demonstrated depth over breadth. You have worked a very small number of very large organisations over long horizons, and can describe how your understanding of one account compounded across quarters.
• Experience mentoring peers or contributing to team enablement initiatives
• Demonstrated capability of utilizing AI tooling and scaling it
• Growth mindset of embracing change and being curious
• Willingness to travel as needed to support customer engagements

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$149,000-$198,000 USD

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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