Senior Manager, Product Management, Risk Decisioning Platform

Walmart; Sunnyvale (CA); On-site; USD 143,000 - 286,000; Full time

Benefits offered by this job

Performance-based bonus

401(k) plan

Stock purchase plan

Health benefits

Job summary

Walmart Marketplace seeks a Senior Manager, Product Management to lead the strategy and development of a next-generation Risk and Compliance Decision Platform that powers risk decisions across seller onboarding, lifecycle risk, compliance and enforcement.

You will build reusable platform capabilities, collaborate with Engineering and Data Science, and drive governance, versioning, and auditability to scale risk management.

Qualifications

• Bachelor’s degree in computer science, engineering, or related field and 9 years’ experience in product management.
• Alternatively 11 years’ experience in product management or related area.
• Proven leadership of product teams.
• Experience building risk decisioning platforms / fraud platforms.
• Strong communication skills.
• Experience in large-scale marketplaces or eCommerce.

Responsibilities

• Define and drive the product strategy and roadmap for a next-generation Risk Decision Platform across risk domains.
• Lead and develop a team of product managers.
• Build a common decisioning platform integrating ML models, risk signals, data and business rules.
• Enable Risk and Compliance teams to configure decision strategies without frequent engineering changes.
• Develop end-to-end decision orchestration from signals to actions.
• Create closed-loop measurement of decisions and outcomes.

Skills

Product management

Leadership

Risk platform experience

Communication

ML/AI literacy

APIs & data platforms

Cross-functional leadership

Marketplaces / eCommerce

Education

Bachelor’s degree in CS/Engineering

Job description

Position Summary

Walmart Marketplace is looking for a Senior Manager, Product Management to lead the strategy and development of a next-generation Risk and Compliance Decision Platform that powers how we identify, assess and act on risk and compliance across the Marketplace. You will lead the development of a common decisioning platform that brings together machine learning models, risk signals, business rules, policies and third-party data to make consistent, explainable and scalable risk decisions. The platform will enable teams to build and manage decision strategies, evaluate changes before deployment, automate actions and continuously measure decision effectiveness. This is a highly cross-functional leadership role at the intersection of Product, Engineering, Data Science, Risk and Operations. You will lead a team of product managers and build foundational platform capabilities that can be reused across seller onboarding, lifecycle risk, compliance, fraud and enforcement.

What you’ll do

• Lead the product strategy and roadmap for a next-generation Risk Decision Platform that powers decisions across seller onboarding, lifecycle risk, compliance and enforcement.
• Lead and develop a team of product managers responsible for the risk decisioning ecosystem.
• Build a common decisioning platform that brings together ML models, risk scores, behavioral signals, third-party data and business rules to determine the right action.
• Enable Risk and Compliance teams to configure decision strategies, thresholds and actions without requiring engineering changes for every policy update.
• Build end-to-end decision orchestration capabilities, from ingesting risk signals through evaluating decision logic and executing the appropriate action.
• Build closed-loop measurement that connects decisions to downstream outcomes and enables teams to measure false positives, false negatives and overall decision effectiveness.
• Establish enterprise-grade governance including strategy versioning, approvals, change history, rollback, explainability and auditability.
• Create reusable platform capabilities and APIs that allow new risk signals and models to be integrated and rapidly adopted across multiple use cases.
• Partner closely with Engineering and Data Science to define platform architecture and operationalize ML and AI capabilities at scale.

What you’ll bring

• 8+ years of product management experience, with a strong track record building and scaling complex risk and fraud platforms.
• 3+ years as a proven people leader with experience building, leading and developing high-performing product teams.
• Direct experience building a risk decisioning platform, decision engine, fraud platform, credit decisioning platform or comparable automated decision system.
• Strong verbal and written communication skills.
• Deep understanding of how ML models, risk signals, rules, policies and data are orchestrated into automated decisions and actions.
• Strong technical fluency across APIs, real-time and batch systems, data platforms, event-driven architectures and ML infrastructure.
• Demonstrated ability to lead complex, ambiguous initiatives across Product, Engineering, Data Science, Risk, Compliance and Operations.
• Experience in large scale Marketplaces or eCommerce organizations.

About the Team

Walmart Marketplace Trust builds products and platforms that help Walmart grow Marketplace safely while protecting customers and enabling trusted sellers to succeed. Our teams build capabilities across seller screening and onboarding, lifecycle risk, compliance and enforcement. The Risk Decision Platform is a foundational part of this ecosystem, providing common capabilities to turn risk signals, models and policies into consistent decisions and actions at scale. This role will have the opportunity to shape that platform from strategy through execution, build a strong product team and establish decisioning capabilities that can be reused across multiple risk domains globally.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage.

• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For Information About Benefits And Eligibility, See One.Walmart.

Salary

The annual salary range for this position is $143,000.00 - $286,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location

1375 Crossman Ave, Sunnyvale, CA 94089-1114, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.