(USA) Senior Director, Product Management

Walmart; Sunnyvale (CA); On-site; USD 208,000 - 416,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Company-paid life insurance

PTO & leave benefits

Live Better U education program

Job summary

Walmart seeks a Senior Director of Product Management for Seller Risk to define strategy across onboarding, identity verification, and ongoing risk management. You will build AI-powered platforms to detect threats while enabling legitimate sellers to grow, balancing customer protection with seller growth at scale.

You will lead a team of Product leaders, translate data into product strategy, and work with cross-functional partners to drive fast, explainable decisions that reduce risk and

Qualifications

• Bachelor’s degree in computer science, engineering, or related area; 13+ years’ product management experience preferred.
• 15+ years of Product Management experience building and scaling marketplace/risk/trust products is highly desirable.

Responsibilities

• Set the vision and multi-year strategy for Seller Risk across onboarding, identity, lifecycle risk, decisioning, and enforcement.
• Lead and develop a high-performing organization of Product leaders and Product Managers.
• Build intelligent, AI-powered risk platforms that detect bad actors earlier while reducing friction for trusted sellers.
• Advance continuous, predictive risk detection using machine learning, graph intelligence, behavioral insights, and third-party signals.
• Drive scalable decisioning that improves accuracy, speed, and explainability.
• Partner with senior cross-functional leaders to prioritize investments and drive execution.
• Own measurable improvements in fraud loss, false positives, seller friction, and decision speed.
• Shape Marketplace strategy to enable trusted, sustainable growth.

Skills

Product Management

Marketplace risk

Fraud prevention

Identity verification

Marketplaces trust

ML risk systems

Graph intelligence

Behavioral signals

Rules engines

Executive influence

Communication

Education

Bachelor’s degree in CS/Engineering

Master’s degree in CS/Engineering/Business

Job description

Role summary:

As the Senior Director of Product Management for Seller Risk, you will set the vision and strategy for how Walmart establishes trust across the Marketplace seller lifecycle from onboarding and identity verification to continuous risk detection, decisioning, and enforcement. You will lead Product leaders building intelligent platforms that detect emerging risks while enabling trusted sellers to grow with less friction. You will shape how AI, machine learning, graph intelligence, and advanced decisioning power the future of Seller Risk. This highly strategic role will influence how Walmart balances customer protection, seller growth, and trust as Marketplace continues to scale globally

About the team:

The Marketplace Trust team is building the intelligence layer that enables Walmart Marketplace to scale with confidence. Our mission is to make Walmart the most trusted marketplace by protecting customers while enabling legitimate sellers to grow. We own the end-to-end seller risk journey—from onboarding and identity verification through continuous risk monitoring, decisioning, and enforcement. Our products determine who can sell, assess seller risk and intent, detect emerging threats, and enable faster, more accurate decisions at scale. As Senior Director, you will define the long-term Seller Risk strategy and build the products, platforms, and organization that enable trusted Marketplace growth globally.

What you’ll do:

• Set the vision and multi-year strategy for Seller Risk across onboarding, identity, lifecycle risk, decisioning, and enforcement.
• Lead and develop a high-performing organization of Product leaders and Product Managers.
• Build intelligent, AI-powered risk platforms that detect bad actors earlier while reducing friction for trusted sellers.
• Advance continuous, predictive risk detection using machine learning, graph intelligence, behavioral insights, and third-party signals.
• Drive scalable decisioning that improves accuracy, speed, and explainability.
• Partner with senior cross-functional leaders to prioritize investments and drive execution.
• Own measurable improvements in fraud loss, false positives, seller friction, and decision speed.
• Shape Marketplace strategy to enable trusted, sustainable growth.

What you’ll bring:

• 15+ years of Product Management experience building and scaling marketplace, risk, fraud, identity, or trust products.
• Proven success leading Product leaders, developing senior talent, and building high-performing organizations.
• Deep expertise in seller risk, fraud prevention, identity verification, and marketplace trust at scale.
• Experience building risk and decisioning systems using machine learning, graph intelligence, behavioral signals, and rules platforms.
• Strong understanding of identity, intent, behavioral, transactional, and network risk signals.
• Exceptional analytical judgment and ability to translate data into product strategy.
• Proven ability to influence senior executives and align complex cross-functional organizations.
• Exceptional communication and storytelling skills across technical and executive audiences.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/).

The annual salary range for this position is $208,000.00 - $416,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 13 years’ experience in product management. Option 2: 15 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 12 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

809 11th Ave, Sunnyvale, CA 94089-4731, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.