Senior Manager, Product Management - Managed Network Services

Cellco Partnership; Basking Ridge (NJ); On-site; USD 180,000 - 240,000; Full time

Job summary

Verizon is seeking a Senior Manager, Product Management for Managed Network Services (MNS). You will own the product vision, strategy, and end-to-end lifecycle, aligning with SLAs, BSS/OSS integrations, and wireline access networks.

You will coordinate with Engineering, UX/UI, Marketing, Legal, and Sales to ensure seamless go-to-market execution and post-launch optimization, driving market-leading capabilities and growth.

Qualifications

• Experience leading enterprise product teams in network services.
• Strong ability to translate enterprise client needs into scalable roadmaps.
• Demonstrated ownership of P&L and pricing strategies.
• Excellent cross-functional leadership across Engineering, Marketing, Sales, Legal.

Responsibilities

• Define product vision and multi-year roadmap for AI-Native MNS.
• Drive AI orchestration and autonomous workflows within the MNS platform.
• Lead evolution toward AI-Native architecture with real-time ML models.
• Oversee GTM strategy, pricing, and collateral to accelerate adoption.
• Own end-to-end lifecycle from ideation to launch and iteration.

Skills

Product Strategy

Roadmap

SLA Management

PRD/BRD

Agile

GTM

P&L

Stakeholder Leadership

Tools

BSS/OSS

AI Insights

Agentic AI

Digital Twin

Job description

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

As a Senior Manager, Product Management for Managed Network Services (MNS), you will be an integral leader within the Verizon Business Group Product organization. You will serve as the technical product professional responsible for driving the vision, product strategy, financial model, and end-to-end lifecycle execution of Verizon's global Managed Network Services (MNS) and Virtual Network Services (VNS) portfolios.

This role bridges strategic planning with tactical execution - translating enterprise client needs into scalable product roadmaps while managing strict Service Level Agreements (SLAs), BSS/OSS system integrations, and underlying wireline access transport networks (Dedicated Internet Access, EVPL, Private IP/MPLS, SD-WAN, and SASE). You will act as the vital link between Engineering, UX/UI, Marketing, Legal/Compliance, and Sales, ensuring seamless commercialization, continuous post launch optimization, and market disruptive growth.

Key Responsibilities Include:

• Product Strategy & Vision Alignment: Define the product vision, multi year roadmap, and long term strategic goals for the AI-Native MNS portfolio. Align product strategy with company growth, retention, and revenue objectives while capitalizing on emerging opportunities in 5G, IoT, edge compute, and autonomous network infrastructure.
• Agentic AI Orchestration & Autonomous Workflows: Drive the design, roadmap, and deployment of Agentic AI use cases and autonomous agent frameworks (including AI Insights & AI Connect) within the MNS platform, leveraging agentic orchestration, AI Gateways/Routers, and Model Context Protocols (MCPs) to enable self governing network operations, automated incident remediation, and intelligent context routing.
• AI-Native MNS Architecture & Self-Healing Networks: Lead the evolution toward an AI-Native Managed Network Services architecture by embedding real time machine learning models directly into access and transport network fabrics, enabling predictive self healing infrastructure, dynamic traffic steering, and proactive zero touch provisioning for enterprise customers.
• Digital Twin & AIOps Platform Capabilities: Spearhead the integration of Digital Twin network topology modeling and AIOps predictive analytics into the MNS management suite, allowing enterprise clients to simulate topology changes, benchmark SLA impacts, and execute real time anomaly detection for enhanced operational transparency.
• End-to-End Product Lifecycle Ownership: Own the complete product development lifecycle from ideation, PRD/BRD authoring, and user story definition to commercial launch and post launch iteration. Provide inputs on Agile ceremonies (sprint planning, backlog grooming, scrum) to ensure on time feature delivery.
• P&L Ownership & Financial Management: Manage the product P&L for AI-Native Managed Network Services. Proactively track bookings, revenue, attach rates, and margin performance; evaluate cost structures, including Hardware/Cloud Cost (HCL) impacts, cloud orchestration base costs vs. traditional CPE models, and implement corrective actions to meet business targets.
• Enterprise Wireline & Access Network Integration: Oversee product capabilities for enterprise Wireline Networks, including Dedicated Internet Access (DIA), Ethernet Virtual Private Line (EVPL), Private IP (MPLS), Managed SD-WAN, SASE, and next-generation transport architectures.
• Go-to-Market (GTM) Strategy & Execution: Lead the commercialization and GTM strategy for new-to-world MNS features and service tiers. Establish competitive pricing frameworks, clear positioning, and messaging. Partner closely with product marketing and sales enablement to equip sales teams with technical product knowledge, collateral, and ROI tools that accelerate channel adoption.
• Enterprise Customer & SLA Management: Act as the primary voice of the customer. Gather continuous feedback through enterprise client interviews, usage telemetry, and support tickets. Customize solutions for complex enterprise clients while balancing custom contract/SLA requirements against scalable product design. Prioritize feature development that benefits the broader customer base.
• Cross Functional & Stakeholder Leadership: Collaborate seamlessly across Engineering, UX/UI designers, GTS/GNT teams, Sales, Marketing, Legal, and Regulatory Compliance. Balance