Associate Director, AI Connect Solutions Architecture

Verizon; Atlanta (GA); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Verizon is seeking an Associate Director to lead architects who manage senior sales engineers, guiding end-to-end customer designs from discovery through build and turn-up. You will ensure design integrity, scope control, and a smooth hand-off.

You will lead a team with 15–30 years of experience, coordinate across Sales, Network Planning, Construction, and Operations, and develop executive presentations and ROI models.

Qualifications

• 10+ years in engineering and architecting telecom, IT or network infrastructure, with deep expertise in dark fiber and the intersection of physical assets with AI/ML digital transformation.
• 3+ years leading senior architects or sales engineers, including workforce planning, coaching and performance management.
• Experience owning complex customer solutions from design through delivery, including scope, change and contract management.

Responsibilities

• Set the vision and build the end-to-end customer design ownership model for AI Connect, Dark Fiber, Lit Fiber/Wave and Edge Data Centers.
• Lead the architects and sales engineers supporting Verizon's top strategic customers across a multi-billion-dollar portfolio, driving bookings and quota attainment.
• Own the customer design lifecycle from discovery through order, hand-off, build tracking and turn-up.
• Govern design and hand-off to keep scope, schedule and cost aligned and reduce rework and time to revenue.
• Run delivery readiness with a cross-functional cadence across Sales, Network Planning, Construction, Right-of-Way and Operations.

Skills

Leadership of architects

Solution design

Stakeholder engagement

Executive communication

AI/ML integration

Sales engineering coordination

Education

Bachelor's degree in a technical discipline

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

Every AI model trained, every GPU cluster lit and every inference workload served depends on physical fiber: dark fiber, long-haul routes and metro rings that connect campuses, power-advantaged regions and cloud on-ramps. Hyperscalers and neoclouds are committing billions to this build-out, and they will choose the partner that can design it right and deliver it on time.

Verizon is building AI Connect to be the intelligent fabric of the AI economy. As an Associate Director you will lead the experts who turn that ambition into signed, buildable and profitable designs for our largest strategic customers.

About The Role

You will lead the architects who manage senior sales engineers, each owning a customer design end to end: from discovery and solution architecture through contract, engineering hand-off, construction and service turn-up. You are accountable for design integrity, scope control, delivery readiness and the customer's technical experience.

The Team You Will Lead

You Will Lead Some Of The Most Experienced People In The Industry, Typically With 15-30 Years In The Field. Many Have

• Led complex fiber programs from engineering design through construction and service delivery.
• Negotiated high-value contracts and RFP/BAR responses with strategic customers.
• Held P&L, forecasting, KPI and SLA accountability and managed contractors and vendors at scale.
• Worked inside carriers, fiber builders and construction firms, so they understand every hand-off from the sales call to the splice.

They don't need managing. They need a leader who is technically credible, clears obstacles, sets direction and makes them more valuable to the customer and to the company.

What You Will Do

• Set the vision. Build and execute the model for end-to-end customer design ownership in AI Connect, Dark Fiber, Lit Fiber/Wave and Edge Data Centers.
• Lead the architects. Guide architects and sales engineers supporting Verizon's top strategic customers across a multi-billion-dollar portfolio, driving bookings and quota attainment.
• Own the customer design lifecycle. Ensure one accountable technical owner from discovery through order, hand-off, build tracking and turn-up.
• Govern design and hand-off. Set standards that keep sold scope, schedule and cost aligned with delivered scope, and reduce rework, change orders and time to revenue.
• Run delivery readiness. Operate a customer-health and readiness cadence, and elevate early across Sales, Network Planning, Construction, Right-of-Way and Operations.
• Build stakeholder alignment. Lead opportunity teams that give a holistic view of customer strategy, processes and IT assets.
• Coach for influence. Develop executive presentations, technical storytelling, competitive positioning and multi-stakeholder account strategy.
• Bring financial discipline. Build business cases, ROI and cost models, and make sure what we design is what we price and what we can deliver.
• Raise efficiency. Introduce automation and off-load low-value work so senior talent focuses on customer outcomes.
• Develop talent and presence. Hire, coach, motivate, and retain top architects and engineers, maintain certifications, and represent Verizon at events and customer advisory boards. Build a culture of empowerment, collaboration, and innovation fueled with integrity at its core.

What We're Looking For

You'll need to have:

• Bachelor's degree in a technical discipline or directly related equivalent experience.
• 10+ years in engineering and architecting telecom, IT or network infrastructure, with deep expertise in dark fiber and the intersection of physical assets with AI/ML digital transformation.
• 3+ years leading senior architects or sales engineers, including workforce planning, coaching and performance management.
• Experience owning complex customer solutions from design through delivery, including scope, change and contract management.
• Experience engaging senior executives