Client Executive VEC - VCG Channel Management

Cellco Partnership; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Verizon seeks a Client Executive to serve approximately 300–400 MDUs in the 5G Home footprint, driving sales, developing marketing plans, and coordinating with property staff and vendors. Travel up to 75% and field-based work across the North Austin metro area.

You will analyze data, pull sales reports from Verizon systems, and work with cross-functional teams to resolve escalations. Equipped for a mobile, field role with 40 scheduled hours per week.

Qualifications

• Bachelor's degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work a rotating schedule (shifts) including evenings and weekends based on the needs of the business.
• Ability to perform physical requirements of the job, with or without a reasonable accommodation.
• Willingness to travel up to approximately 75% of the time.
• Valid driver's license.

Responsibilities

• Builds and maintains relationships with property staff.
• Oversees two-to-three vendor sales agents.
• Creates marketing plans to increase sales.
• Pulls sales data from Verizon systems.
• Updates documents in Excel, PowerPoint and Google Sheets.

Skills

Relationship building

Sales planning

Data analysis

Education

Bachelor's degree or 4+ years experience

Tools

Excel

PowerPoint

Google Sheets

Job description

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and people can connect. Verizon is positioned to lead the "Fourth Industrial Revolution" (4IR) with the emergence of technologies like our best-in-class 5G network and the Internet of Things (IoT) to impact a wide variety of industries such as healthcare, education, manufacturing, public safety, government, and many others. We are in the midst of historic breakthroughs in connectivity and mobility to blend the physical and the digital through cutting-edge technologies such as virtual reality, augmented reality, artificial intelligence, autonomous vehicles, nanotechnologies, 3D printing, wearables, and advanced robotics. As part of this team, you will play a critical role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected.

You will serve as a Client Executive to approximately Three to Four Hundred multi-dwelling unit (MDU) communities in the 5G Home footprint. You will be accountable for sales results and mitigating disconnects in your assigned module. You will be responsible for analyzing data and strategically planning marketing activities to drive sales. You will be coordinating events with property professionals and our vendors. You will partner with cross-functional teams, to resolve customer escalations.

• Building and maintaining relationships with property staff.
• Overseeing two-to-three vendor sales agents.
• Creating marketing plans to increase sales.
• Pulling sales data from Verizon systems.
• Updating documents in Excel, PowerPoint and Google Sheets.

Physical requirements of the job may include but are not limited to lifting and carrying objects weighing up to approximately 30 pounds.

In the field at MDUs four days per week.

Willingness to transport and set up Verizon marketing materials for events.

This position will cover the following territory: North Austin metro area, with primary coverage across Round Rock, Pflugerville, Cedar Park, Leander, Georgetown, and the surrounding communities.

What we’re looking for...

You are energized by the challenge of working through difficult situations and finding positive outcomes. You defuse the situation, isolate the core issue and address the customer's concerns. You enjoy gathering information, understanding the facts of a situation, and like problem solving. You are flexible, dependable and work well on a team as well as independently.

You’ll need to have:

• Bachelor's degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work a rotating schedule (shifts) including evenings and weekends based on the needs of the business.
• Ability to perform physical requirements of the job, with or without a reasonable accommodation.
• Willingness to travel up to approximately 75% of the time.
• Valid driver's license.

Even better if you have one or more of the following:

• A degree.
• Experience in working with Excel, PowerPoint, and Google Suite.
• Strong organizational and multitasking skills.
• Experience in Fios and wireless sales and ability to motivate others to sell.
• Experience in systems, including Optix, AMDB, BDMS, OBIEE and VZAI.
• Knowledge of the multi-dwelling housing industry.
• Strong verbal and written communication skills.

Where you’ll be working

In this mobile role, you’ll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours 40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insuran