Senior Manager, PRM, Partner Tools & Process

Procore; New York (NY); Remote; USD 127,000 - 176,000; Full time

Job summary

A leading company in construction management software is seeking a Senior Manager for Partner Tools & Process. This role focuses on optimizing GTM systems and collaborating with various teams to enhance user experience and drive process improvements. The ideal candidate has extensive experience with Salesforce and a strong background in business process optimization. Join a culture of innovation and inclusivity, and contribute to impactful projects in the construction industry.

Benefits

Paid Time Off

Healthcare

Development Programs

Qualifications

• 8+ years experience with Salesforce and related platforms.
• 5+ years as an enterprise product manager.
• End-to-end experience implementing PRM.

Responsibilities

• Optimize GTM experiences across Salesforce, Gong, Outreach.
• Lead initiatives for process optimization and new capabilities.
• Provide guidance and training on GTM tools.

Skills

Salesforce Sales Cloud

Business Process Optimization

Technical Writing

Communication

Negotiation

Education

Bachelor's Degree

Tools

Gong

Outreach

Demandbase

Job description

Company Description and Job Description

We are looking for a Senior Manager, Partner Tools & Process to be responsible for the ownership and ongoing optimization of Procore's GTM systems, including Salesforce, PRM, Gong, Outreach, Demandbase, internal CS tools, etc. You will be a key member of the GTM Technology & Process team, partnering with sales, marketing, CS, IT, and other stakeholders to drive process improvements, optimization, and new capabilities. This position reports to our Senior Director, GTM Tech and Process, and can be based remotely. We are looking for someone to join our team immediately!

What you'll do:

• Seller, Partner, and CS Experience: Work closely with Revenue teams to optimize and simplify GTM experiences across Salesforce, Gong, Outreach, Demandbase, and internal tools.
• Experience implementing PRM is a plus.
• Propose and lead initiatives to implement new processes, optimize existing technologies, and enhance GTM experience and simplicity.
• Collaboration and Support: Partner with stakeholders to understand business needs, translate them into technical solutions, handle feature requests, troubleshoot, and respond promptly.
• Provide guidance and training to users, promoting effective use of Salesforce and other GTM tools to meet business objectives.
• Continuous Improvement and Innovation: Stay updated on industry trends, best practices, and platform updates to drive ongoing improvement and innovation in customer experience strategies.
• Work with stakeholders to identify business problems and drive suitable solutions. Support testing cycles (UAT, regression, system) and training materials.

What we're looking for:

• At least 8+ years of experience with Salesforce Sales Cloud and related platforms, with a proven record in business process optimization.
• Minimum 5+ years experience as an enterprise product manager or similar role in an enterprise environment.
• End-to-end experience implementing PRM.
• Deep understanding of Lead-to-Quote processes and supporting technologies (Salesforce Sales Cloud, Marketing Cloud).
• Experience leading successful Salesforce projects in an agile environment.
• Strong technical writing, communication, and interpersonal skills.
• Strong negotiation skills with business users for requirements development and system capabilities.
• Bachelor's degree preferred or equivalent work experience.

Additional Information

Base pay range: $127,680 - $175,560. Eligible for bonus incentives. Compensation depends on skills, experience, education, and location.

Perks & Benefits

We offer comprehensive benefits, including paid time off, healthcare, and development programs. Learn more about how we support our employees.

About Us

Procore Technologies builds cloud-based construction management software that helps clients construct skyscrapers, hospitals, and more. We foster a culture of ownership, innovation, and inclusivity. Check out our reviews on Glassdoor.

We are an equal-opportunity employer and welcome applicants from all backgrounds. We value diversity and inclusion.

If you'd like to stay updated on new roles, join our Talent Community.

For accommodations, contact our benefits team here.

Additional Considerations

For Los Angeles County candidates, we consider all qualified applicants, including those with criminal records, in accordance with applicable laws. A criminal history may affect certain job duties involving confidential information, unsupervised contact, or exercising judgment.