Senior Manager, Predictive Science & AI – US Commercial

Biogen; Cambridge (MA); Hybrid; USD 135,000 - 181,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life insurances

Paid vacation and holidays

401(k) with match

Job summary

Biogen is seeking a Senior Manager of Data Science & AI to lead predictive modeling and analytics across Patient Services to improve patient experience during the treatment journey. You will leverage claims, CRM, and specialty pharmacy data to identify at‑risk patients and guide interventions.

The role partners with Patient Services, Market Access, Commercial, and Operations to translate data into actionable strategies, aiming to enhance outcomes and optimize program investments.

Qualifications

• Requires 5+ years in data science or related field with advanced analytics.
• Experience supporting U.S. Commercial pharma/biotech organizations.
• Strong programming in Python and SQL; familiarity with BI tools.
• Proven ML, statistical modeling, and optimization expertise.
• Knowledge of pharma data sources and claims/EHR datasets.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead design, development, validation, deployment of predictive models for Patient Services.
• Develop risk-scoring models to identify patients likely to discontinue or face access issues.
• Build models recommending effective patient interventions for access and adherence.
• Create prioritization frameworks for care coordinators on high-need patients.
• Design early-warning systems to identify patients needing intervention early.
• Support governance, continuous improvement, and external vendor management.

Skills

Python

SQL

Machine learning

Statistical modeling

Predictive analytics

Optimization

Stakeholder management

Communication

Specialty pharma experience

Education

Bachelor's degree in quantitative field

Master's degree in related field

Tools

Databricks

Snowflake

Power BI

EHR datasets

IQVIA

Symphony Health

Veeva

Komodo

Job description

Position Summary

The Senior Manager, Data Science & AI will lead the development of predictive models and advanced analytics solutions that enhance Patient Services programs and improve the patient experience throughout the treatment journey. This role will leverage specialty pharmacy, patient support program, claims, and CRM data to identify patients at risk for delayed treatment initiation, poor adherence, discontinuation, or access barriers. This individual will partner closely with Patient Services, Market Access, Commercial, and Operations teams to translate data into actionable interventions that improve patient outcomes, optimize program effectiveness, and maximize return on patient support investments.

Key Responsibilities

Patient Services Predictive Modeling

• Lead the design, development, validation, and deployment of predictive models supporting Patient Services strategy and operations.
• Develop risk‑scoring models to identify patients likely to: discontinue therapy, delay treatment initiation, experience access or reimbursement challenges, become non‑adherent or non‑persistent
• Build models that recommend the most effective patient interventions to improve treatment access and adherence.
• Develop patient prioritization frameworks that enable care coordinators and case managers to focus resources on patients with the greatest unmet needs.
• Design early-warning systems that proactively identify patients requiring intervention before treatment disruption occurs.

Leadership and Performance

• Follow and refine best practices for model development, monitoring, governance, and continuous improvement.
• Support a culture of innovation, collaboration, continuous learning, and technical excellence.
• Manage external vendors and consulting partners.
• Operate effectively in a fast‑paced, cross‑functional environment, managing multiple initiatives while ensuring timely and high‑quality execution.

Required Qualifications

• Bachelor's degree with 5+ years of experience, or Master's degree with 3+ years of experience, in Data Science, Computer Science, Statistics, Mathematics, Engineering, Economics, or a related quantitative field.
• 3+ years of experience supporting U.S. Commercial organizations within the pharmaceutical / biotechnology industry.
• Strong programming skills in Python and SQL.
• Experience with Databricks, Snowflake and Power BI.
• Expertise in machine learning, statistical modeling, predictive analytics, and optimization techniques.
• Knowledge of commercial pharmaceutical data sources such as IQVIA, Symphony Health, Veeva, Komodo, or claims and EHR datasets.
• Excellent communication and stakeholder management skills.
• Experience working with specialty pharmacy, patient support programs, or patient service organizations.

Location: Hybrid (U.S.)

Reports To: Director, Predictive Sciences

Travel: Approximately 10-20% as needed

Job Level: Management

Additional Information

The base compensation range for this role is: $135,000.00-$180,750.00

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

Benefits

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:

• Medical, Dental, Vision, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement
• Short- and Long-Term Disability insurance
• A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 paid days off for Personal Significance
• 80 hours of sick time per calendar year
• Paid Maternity and Parental Leave benefit
• 401(k) program participation with company matched contributions
• Employee stock purchase plan
• Tuition reimbursement of up to $10,000 per calendar year
• Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our Biogen.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.