Senior Manager, Platform Continuity

datavant2; United States; Híbrido; USD 150.000 - 210.000; Jornada completa

Descripción de la vacante

Datavant is seeking an Engineering Manager to lead Platform Continuity, a new team serving as the operational backbone of multi-cloud infrastructure (AWS and Azure). You will build from the ground up, scale a distributed SRE-focused group, and drive automation to reduce manual toil.

You will oversee IaC hygiene, monitoring, cost management, and runbooks, ensuring smooth orchestration across time zones in the US, Ireland, and Spain. Strong leadership and technical credibility are essential.

Formación

• 5+ years of engineering management experience.
• Strong technical credibility with staff-level SREs.
• Knowledge of Terraform/IaC; managing infrastructure state at scale.
• Solid Kubernetes operational knowledge (EKS/AKS) and node management.
• Experience with AWS; Azure is a plus in regulated environments.
• Hands-on observability experience with Datadog; monitor management.

Responsabilidades

• Lead, develop, and retain a distributed team across the US, Ireland, and Spain.
• Own the Operational Intake & Acceptance process with runbooks and architecture context.
• Drive shift-left and automate repeatable patterns; collaborate with Cloud Platform Tools.
• Manage operational work: IaC hygiene, VDI compute, monitoring, cost management, SRE support.
• Define and track a north star metric for KTLO reduction and documentation quality.
• Build and maintain a playbook library for reproducible, auditable operations.
• Ensure proper intake criteria and ownership boundaries across teams.

Conocimientos

Engineering management

Cloud infrastructure operations

Terraform/IaC

Kubernetes (EKS/AKS)

AWS

Azure

Datadog observability

Cross-cultural leadership

Distributed teams across time zones

Herramientas

Terraform

Kubernetes

Datadog

Descripción del empleo

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

What We're Looking For

We're seeking an Engineering Manager to lead Platform Continuity, a newly formed team within Cloud Platform Engineering that serves as the operational backbone of our multi-cloud infrastructure organization. This is a build-from-the-ground-up leadership role for someone who thrives at the intersection of operational discipline and engineering rigor.Platform Continuity exists to execute the engineering work that keeps systems healthy and unblocked work that requires privileged access and platform judgment, but does not belong to a single product vertical and is not net-new design. Your team handles IaC drift remediation, VDI operations, monitoring and alerting hygiene, cloud cost management, and SRE-tier application support across Datavant's AWS and Azure environments.The ideal candidate understands the difference between operational work and infrastructure engineering and holds the line between them. You build teams that work from playbooks, not ad hoc, and you're relentlessly focused on eliminating the work your team does by hand. You measure success not by ticket volume, but by how much repeatable work has been handed off to automation or back to accountable teams with runbooks that actually work.You bring strong technical credibility with Staff-level SREs, a clear framework for operational intake and acceptance, and the management experience to lead a distributed team across US, Ireland, and Spain time zones. You communicate clearly across organizational boundaries, influence without authority, and know how to define scope precisely enough that nothing falls through the cracks and nothing that shouldn't be yours ends up yours.

What You Will Do

• Lead, develop, and retain a team of senior and staff-level SREs distributed across the US, Ireland, and Spain providing both people leadership and technical direction.
• Own the Operational Intake & Acceptance process: no system is handed to Platform Continuity without a runbook, architecture context, validated access, and a live knowledge transfer walkthrough.
• Drive the shift-left mandate every repeatable pattern your team closes is a candidate for automation. Partner with the Cloud Platform Tools team to route identified patterns for elimination, and hold the team accountable to not becoming a permanent owner of solvable problems.
• Manage operational work across five categories: IaC/Terraform workspace hygiene, VDI/end-user compute, monitoring and alerting upkeep, cloud cost management and rightsizing, and SRE-tier client and application support.
• Establish and track the team's north star metric: org-wide KTLO (Keep The Lights On) percentage reduction from an 86% baseline, with per-team breakdowns tracked quarterly.
• Build and maintain a playbook library that makes your team's operational work reproducible, auditable, and eventually automatable.
• Define and enforce intake criteria work that can be closed by pointing someone to a doc is ITSD scope, not Platform Continuity scope. Protect the team from misrouted tickets and return them to the right owner.
• Partner with Cloud Platform Infrastructure, Services, eSRE, and Tools leadership to maintain clean ownership boundaries and coordinate on cross-cutting work.
• Serve as the operational escalation point for platform-layer issues that engineering teams cannot self-diagnose, including production access, SSL certificate management, and system-state remediation.

What You Need to Succeed

• 5+ years of engineering management experience, including managing distributed or international teams across multiple time zones.
• Strong technical foundation in cloud infrastructure operations sufficient to establish credibility with Staff-level SREs and make sound judgment calls on scope and escalation.
• Knowledge of Terraform/IaC; hands-on experience managing infrastructure state, module versioning, and workspace hygiene at scale.
• Solid Kubernetes operational knowledge (EKS and/or AKS) cluster health, workload troubleshooting, and node management.
• Experience with AWS (required) and Azure (strong plus) in regulated or compliance-sensitive environments.
• Hands-on experience with observability platforms Datadog preferred including monitor management, alerting configuration, and dashboard governance. Demonstrated ability to build op