Senior Manager, Pharmacy and Drug Rebate Services

Gainwell Technologies; Florida; Remote; USD 101,000 - 145,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Educational assistance

Generous vacation policy

Leadership academies

Job summary

Gainwell Technologies is seeking a Senior Manager, Pharmacy and Drug Rebate Services to lead strategic Medicaid Drug Rebate solutions. You will guide priorities, coordinate across product, development, testing, and operations, and translate business needs into practical, high-impact results.

In this remote role, you will drive efficiency, usability, and timely delivery while mentoring a 5+ member team and managing client relationships on change requests and projects.

Qualifications

• 8+ years of experience with Medicaid Design, Development, and Implementation (DDI), or Change Requests.
• 5+ years of experience managing direct or indirect team members.
• Experience capturing, documenting, and managing client requirements and complex business processes.
• Experience managing client relationships for change requests, special projects, and system implementations.
• Experience preparing and overseeing testing plans for DDIs and system enhancements.
• Analytical and problem-solving skills for design, creation, testing and defect resolution.

Responsibilities

• Leads a team of 5+ across development, testing, implementation support and drug rebate operations across client sites.
• Oversees drug rebate tasks, changes, performance, and change requests.
• Manages client relationships for change requests and special projects and system implementations.
• Provides project oversight and management of rebate team and tasks.
• Prepares test documents and oversees testing plans for new development and change requests.
• Supports new business efforts with RFI/RFP responses and demonstrations of Gainwell’s Drug Rebate solution.
• Drives innovation and continuous improvement for the Drug Rebate product strategy and delivery.

Skills

Medicaid DDI

Team management

Client relationships

Testing plans

Requirements gathering

Analytical skills

Job description

Senior Manager, Pharmacy and Drug Rebate Services

Location: Any city, TX, US, 99999

Work Mode: Virtual (Exception only)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Senior Manager, Drug Rebate Product, you will own the strategic direction and delivery of Medicaid Drug Rebate solutions that support client programs, regulatory requirements, and business growth. In this role, you will shape product priorities, guide solution decisions, and work across product, development, testing, implementation, and operations teams to translate business needs into practical solutions that improve efficiency, usability, and delivery outcomes.

This role is deeply connected to our mission. The passion you bring to your career ultimately benefits the lives improved by services we provide to our clients. We encourage you to challenge yourself, learn and grow in a company that thrives on innovation. We go beyond entering new arenas to shape markets with transformational experiences that redefine our business. The difference is clear.

Your role in our mission

• Manages, directly or indirectly, a team of 5+ members responsible for performing development, testing, implementation support and drug rebate operations across client sites.
• Manages tasks within the drug rebate business area, including problem resolution, quality control, performance and change requests.
• Manages client relationships through daily operations as well as change requests and special projects and system implementations.
• Provides project oversight and management of rebate team and tasks.
• Prepares test documents and oversees testing plans for new development as well as change requests.
• Supports new business efforts by preparing Request for Information/Request for Proposal (RFI/RFP) bid responses and providing demonstrations and presentations of Gainwell’s Drug Rebate solution.
• Provides oversight and assist in drug rebate Design, Development, and Implementations (DDIs), as well as system enhancements design.
• Contributes to Drug Rebate direction and strategy planning, as well as resourcing and forecasting.
• Provides oversight of staff productivity/performance metrics.
• Provides support to all Drug Rebate activities, including new initiatives, federal program changes, and state-specific enhancements.
• Drives innovation and continuous improvement by leveraging best practices, lessons learned, and industry trends across client implementations to advance the Drug Rebate product strategy, operational processes, and delivery capabilities.

What we're looking for

• 8 or more years of experience working with Medicaid Design, Development, and Implementation (DDI), or Change Requests, and solution enhancement projects
• 5 or more years of experience managing direct or indirect team members
• Experience in capturing, documenting, and managing client requirements and complex business processes
• Experience managing client relationships for change requests, special projects, and system implementations.
• Experience preparing and overseeing testing plans for drug rebate Design, Development, and Implementations (DDIs), as well as system enhancements
• Analytical and problem-solving skills for design, creation, testing and defect resolution

What you should expect in this role

This position is 100% remote, up to 20% travel to support key client meetings.

Applications will be accepted until 10/19/2026.

The pay range for this position is$101,300.00-$144,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development.

All salaried, full-time candidates are eligible for our

• generous, flexible vacation policy
• a 401(k) employer match
• comprehensive health benefits
• and educational assistance.
• a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.