Senior Manager, People & Culture

Pursuit Collection; Anchorage (AK); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Join an inclusive, global team

Free access to Pursuit attractions

Discounts on hotel stays, dining and 0

Mental health resources

Job summary

Pursuit Collection is seeking a Senior Manager, People to lead HR initiatives for the Alaska Collection, shaping culture and employee well‑being across operations. You will oversee onboarding, recognition, training, housing programs, and partner with the People Team to drive processes that support a great staff experience.

Reporting to the Senior Director, People, this role emphasizes leadership, staff housing, and cross‑functional collaboration within hospitality landscapes across Alaska.

Qualifications

• Minimum 5 years’ experience in a broad-based Human Resource/People role.
• Experience leading a diverse team across multiple locations.
• Experience with people management, coaching for performance and corrective discipline.
• Hospitality, travel or tourism background helpful.
• Ability to develop and lead learning, development and training programs.
• Ability to manage annual budgets and forecast workload.

Responsibilities

• Lead, coach and develop a team of direct reports and partner to business operations.
• Develop People processes, procedures and programs aligned with Pursuit values.
• Oversee staff housing operations, establish KPI-driven housing standards.
• Partner with executives to drive employee relations, recognition and training.
• Coordinate staffing needs with Talent Acquisition and onboard staff.
• Lead investigations and support annual engagement surveys and performance reviews.
• Provide expert advice on organization structure, compensation and growth planning.

Skills

Leadership

Coaching

People policies

Employee relations

Training & development

Recruitment

Workforce planning

Budgeting

HR systems

Hospitality experience

Tools

Workday

Microsoft Office

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

As a Senior Manager, People, you’ll lead key People initiatives for the Alaska Collection, helping create a consistent and exceptional team member experience across all our operations. Working closely with other Senior Managers and the broader People team, you’ll play a pivotal role in shaping our culture company-wide.

From onboarding and recognition to training and development, you’ll support programs that touch every stage of the employee journey. In addition, you’ll oversee staff housing operations within your region, ensuring our accommodations provide a safe, clean, and positive living experience for team members.

This position reports directly to the Senior Director, People and offers the opportunity to make a meaningful impact on both workplace culture and team member well‑being.

Responsiblities

Leadership

• Lead,coachand developa team ofdirect reports, driving performance and professional growth and development

• Partner in the development and implementation ofPeopleprocesses,proceduresandprogramsto create a successful and engaged team, deeply connected to Pursuit’s core values.

• Be a day‑to‑day coach and partnertobusiness operations leaderson all aspects ofPeople

Housing

• Serve as the key escalation contact for resolving housing issues across your assigned geography.

• In partnership with theSeniorDirector of Peopleand housing team, developKPIsto ensure staff accommodation processes are consistently performed to a high standard (arrival, departure, room changes, room checks, etc.)

• Partnerwith housing and finance teams toestablishannual rates for all accommodation types within your region.

• Overseethird-party housing leases and lead capital projects that enhance and improve staff living spaces.

Team Member Experience

• Partner closely with business operations leaders on all employee relations inquiries and matters, building operator confidence and capabilityand knowledge and awareness ofPeopletools and processes

• Champion Pursuit andgeographyspecific recognition programs, partnering with operators to ensure awareness andstrong execution

• Leadnew hire orientation sessions,andenterprise andgeographyspecific training programsfor managers and team members

• Lead thorough and consistentinvestigationsbringing them to fill resolution with all parties involved inthe matter.

• Support operators with the annual employee engagement survey, including preparation, participation, and interpreting results to drive action plans.

• Champion the annual performance cycle by leading training, ensuring managers areequipped for effectiveperformance reviews, goal setting, and development planning.

Talent and Acquisition

• Partnerwithgeographyoperations leaders to develop staffing needs for each line of business,communicate needs and partner with theTalent Acquisition team for sourcing, recruiting,placementand onboardingof staff

• Directly source and fillOperationalleadershipand seasonal (as needed)roles within thegeography

• Partnerwith operational leadership team for succession,talentand retention plans

Other

• Be a subject matter expertonWorkday– Pursuit’s Human Capital Management system

• Participatesas an active member of thePursuit People Teamon broad staff-related initiatives such as staffing models, retention plans, engagement strategies, talentdevelopmentand business growth

• Partner and communicatefrequentlywithPeople TeamSupport Services teamsto ensure systems and processes are working for the operations teams. Help troubleshoot issues where necessary to provide quick resolution to issues

• As a key PeopleLeader in the assigned geography,this role will support the business community through participation in HR committees and employer network meetings

• Continuouslylook for and recommend process improvements and areas of opportunities both within theassigned geography and broader People Team

• Provides expert advice tooperationsmanagersorganization structure, position titles and responsibilities, compensation, benefits,policiesand growth planning

Qualifications, Skills and Behaviors

Qualifications

• Minimum 5 years’ experience in a broad-based Human Resource/Peoplerole

• Experience with all aspects of people management, coaching for performance, and corrective discipline

• Demonstrated work experience in the hospitality,travelor tourism business

• Experience leading a diverse team in multiple locations

• Experience working with a seasonal workforce

• Experience developing and leading learning,developmentand training programs

• Moderatefinancialunderstanding to manage annual budget processes and weekly/monthly forecasting to plan

• Generalunderstanding of payroll, time & attendancepracticesand willingness to work closely with Accounting & Payroll partners

• Experience building relationships and working on teams across all levels of an organization

• Functional ability to use Microsoft Office tools and relevantoffice equipment

Skills and Behaviors

• Must be willing and able tolead by examplewithhigh energy,motivationand drive

• Must be willing and ableto dive in as a hands‑on leader who willparticipatein all aspects of People tasks andbroadergeographyinitiatives

• Must be ableto communicate directly and clearly, both orally and in writing

• Must havea strongself-awareness and social skills

• Mustpossessa deep curiosity and drive to succeed

• Must be a proactive leader who not only sees opportunities, but follows through to a positive resolution

• Mustmaintaincomposure under pressurewhilebeing resilient,flexibleandadaptable

• Mustpossessasense ofhumourand ability to “roll with change”

• Must be passionate about growingwithPursuitas it grows beyond its current size, product offerings, and geographies

• Must be a champion of change and growth

Office Environment

• Office setting inthe designated geography,workingwithin the business operations

• Matrix shared service organization including working with partners outside the immediate area

• May require occasional travel

• Energetic team environment that encourages activity, collaboration, and fun

About Us:

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions‑led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life‑long connections

• Enjoy free access to Pursuit attractions and 50% off for friends

• Get discounts on hotel stays, dining, and retail

• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is locatedto apply and join our inclusive team!We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.