Senior Manager, Strategic Partnerships

National Association of REALTORS®; Chicago (IL); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Competitive benefits

Flexible work options

Job summary

A leading organization in real estate is looking for a strategic leader for the Partner Integration & Activation team. The role involves managing partner accounts, overseeing campaign execution, and ensuring engagement metrics are met. Candidates should have 5-7 years of relevant experience, strong project management skills, and the ability to lead a team. This position offers a competitive salary of $90,000-$115,000 with a hybrid work schedule, requiring office presence three days a week.

Qualifications

• 5-7 years of experience in client relationship management or marketing.
• Experience with partner integration and campaign development.
• Strong organizational and time management skills.

Responsibilities

• Lead the Partner Integration & Activation Managers.
• Manage Partner accounts and KPIs.
• Oversee NAR RB Program and campaign calendars.
• Ensure partner entitlements are delivered on time.
• Develop integration plans and oversee execution.

Skills

Client relationship management

Campaign development

Stakeholder coordination

Project management

Team leadership

Detail-oriented

Job description

The role is responsible for leading the Partner Integration & Activation (PIAA) Managers while ensuring the successful execution of NAR REALTOR Benefits® (NAR RB) partner campaigns and integrations. This position manages the Partner Health Report to track KPIs and engagement, oversees campaign calendars, and ensures all partner entitlements are delivered on time and in alignment with NAR branding standards. Collaborating with internal stakeholders and the Director of NAR RB, the role applies customer experience (CX) best practices, leveraging member journey maps and personas to guide messaging, storytelling, and strategic partner integration. This leader ensures operational excellence from onboarding through campaign execution.

Duties And Responsibilities

• Own and directly manage assigned Partner accounts while providing oversight, guidance, and strategic support across the broader Partner portfolio – lead, mentor, and support the PIAA Managers
• Maintain & Manage group and individual KPIs and Partner Engagement through Partner Health Report
• Oversee NAR RB Program and Partner campaign calendars
• Ensure timely and accurate delivery of all partner entitlements
• Manage onboarding new partners
• Develop and ensure execution of all Partner Integration – working with each manager and capturing in Health Report.
• Adhere to NAR branding standards for all communications and marketing programs
• Coordinate Campaigns and Integrations timelines and approvals with stakeholders
• Work with Director to apply CX best practices to Partner Assets/Programs
• Use member journey maps and persona insights to guide campaign/messaging
• Ensure storytelling is leveraged in program and partner messaging.
• Other duties as assigned.

Qualifications

• At least 5-7 years of client relationship management, marketing, business development, or a closely related field
• Experience with campaign development, partner integration, and stakeholder coordination
• Experience leading or managing a team preferred
• Deep understanding of integrated marketing campaigns and partner program execution
• Experience managing people and cross-functional teams
• Strong project management abilities; able to juggle multiple priorities and deadlines
• Ability to develop and interpret KPIs and health metrics to assess performance and engagement
• Detail-oriented with excellent organizational and time management skills
• Ability to travel up to 20%

Compensation: $90,000-$115,000

NAR is on a hybrid schedule and in the office 3 days a week.

Organizational Overview

The National Association of REALTORS® (NAR) is a team of professionals dedicated to providing world‑class service to approximately 1.5 million REALTORS® working in the United States and around the world. The real estate industry is fast‑paced and fast‑changing--each year, our members participate in the sale, lease, and management of real estate. As in every industry, our members’ value proposition is constantly being challenged by innovation.

It is our mission to empower REALTORS® as they preserve, protect and advance the right to real property for all. We cannot do that without the ideas, passion, and commitment from our talented employees. As our greatest assets, employees are offered their pick of competitive benefits/perks and flexible work options.