Senior Manager, Order-to-Cash

ClickHouse; San Francisco (CA); A distancia; USD 180.000 - 280.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work environment

Healthcare

Equity in the company

Time off

A USD$500 Home office setup

Global Gatherings

Descripción de la vacante

ClickHouse is seeking a Sr. Manager of Order-to-Cash to own and evolve our billing and collections function as we scale. You will lead the team, establish policies, and act as SME for new product/process initiatives in a fast-growing SaaS environment.

You will own the billing systems tech stack, drive AI adoption and automation, and ensure strong AR health while supporting monthly close and audit activities. Remote-friendly role in a globally distributed company.

Formación

• 8+ years in order-to-cash and billing operations, incl. SaaS/tech billing.
• Experience with automation tools and ERP systems such as NetSuite, Stripe, Salesforce CPQ.
• Experience with marketplace platforms and reports.

Responsabilidades

• Establish operating model, processes, controls, and team structure for scalable OTC.
• Set policies for pay-as-you-go and commit billing models, invoice adjustments, collections strategy, and billing changes.
• Act as SME for new product/process initiatives, incl. changes to billing processes/systems.
• Own billing systems tech stack; drive system/process improvements, AI adoption, automations, integrations.
• Maintain AR health through aging reviews, collections coordination, and timely billing inquiries.
• Support monthly close activities: contracts, reconciliations, usage/invoice trends, AR write-offs, analytics.
• Support external audits and manage PBC requests related to OTC.

Conocimientos

Order-to-Cash

Billing Operations

Automation tools

ERP systems

NetSuite

Stripe

Salesforce CPQ

SOX compliance

Internal controls

Cross-functional collaboration

Analytical skills

Problem solving

Herramientas

NetSuite

Stripe

Salesforce CPQ

Descripción del empleo

We’re looking for a Sr. Manager of Order-to-Cash (OTC) to own and evolve our billing and collections function as ClickHouse continues to scale. This leader will ensure the integrity, accuracy, and compliance of our billing, collections, and revenue reporting as we prepare for public-company readiness. You’ll work cross-functionally with Revenue Accounting, Sales, Legal, FP&A, and other operations teams to build scalable processes and workflows.

What You’ll Be Doing

• Establish the operating model, processes, controls, and team structure for a scalable Order-to-Cash function. Hire, develop, and lead the team as the business grows.

• Establish policies and guidelines for pay-as-you-go and commit billing models, invoice adjustments, collections strategy, and billing systems change management.

• Act as the subject matter expert (SME) for new product/process introduction (NPI) initiatives, including changes to current billing processes and systems.

• Own the billing systems tech stack that maps metered usage to contract entitlements and billable usage, in partnership with our Billing Engineering and Finance Systems teams. Drive system and process improvements, including AI adoption, automation initiatives, and integrations to streamline workflows.

• Maintain strong AR health through proactive aging reviews, collections coordination with the sales team, and timely resolution of billing inquiries.

• Support monthly accounting close activities including reviewing contracts, reconciliations, usage trends, invoice trends, AR write-offs, and analytics.

• Support external audit activities and manage PBC requests related to OTC.

What You Bring Along

• 8+ years of progressive order-to-cash and billing operations experience, including 5+ years focused on billing and collections in a SaaS or technology company.

• Experience with automation tools and ERP systems (e.g., NetSuite, Stripe, Salesforce CPQ).

• Experience with marketplace platforms (e.g. AWS, Azure, GCP) and reports.

• Strong analytical and problem‑solving skills, with the ability to interpret complex contracts and data sets.

• Excellent organizational skills and attention to detail, with a focus on accuracy and completeness.

• Effective communicator with the ability to collaborate cross‑functionally and present financial insights clearly.

• Experience in designing and maintaining internal controls and documentation to support audit readiness and SOX compliance.

#LI-remote

Perks

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.

• Healthcare - Employer contributions towards your healthcare.

• Equity in the company - Every new eligible team member who joins our company receives equity.

• Time off - Flexible time off in the US, generous entitlement in other countries.

• A USD$500 Home office setup if you’re a remote employee.

• Global Gatherings - We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.

Culture - We All Shape It

As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.

Are you interested in finding out more about our culture? Learn more about our values here. Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse.

Equal Opportunity & Privacy

ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please see here for our Privacy Statement.