Senior Manager, Ops Improvement — Drive High-Impact Change

Walmart; Joliet (IL); On-site; USD 116,000 - 174,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Live Better U education program

Life insurance

Job summary

Walmart in Joliet, IL is seeking a Senior Manager, Operations Improvement to lead several high-visibility initiatives that simplify how work gets done and improve performance across the business. You will translate customer and operational needs into clear plans, guide governance, and drive measurable results through change leadership and cross-functional partnership.

This role blends strategic thinking with hands-on execution to enable scalable process improvements within the Supply Chain team.

Qualifications

• Bachelor’s degree in Business or related field; 3 years’ experience in retail operations, content development, project management, or related area.
• 5 years’ experience in retail operations, content development, project management, or related area.

Responsibilities

• Drive execution of multiple business plans by setting priorities, removing obstacles, and measuring progress
• Lead project governance across scope, milestones, timelines, resources, and budgets; provide stakeholder reporting
• Build and sustain process improvements by analyzing data, defining standards, and driving adoption through change programs
• Manage content initiatives by prioritizing requests and ensuring tools, templates, and communications meet governance standards
• Hire, develop, and lead associates through coaching, performance expectations, and a team-based environment

Skills

Governance

Project leadership

Change management

Stakeholder management

Education

Bachelor's degree in Business or related field

Job description

Walmart in Joliet, IL is seeking a Senior Manager, Operations Improvement to lead several high-visibility initiatives that simplify how work gets done and improve performance across the business. You will translate customer and operational needs into clear plans, guide governance, and drive measurable results through change leadership and cross-functional partnership.

This role blends strategic thinking with hands-on execution to enable scalable process improvements within the Supply Chain team.