Senior Manager, Operations Analytics & Enablement

Golden 1 Credit Union; Sacramento (CA); On-site; USD 146,900 - 160,000; Full time

Benefits offered by this job

Market-competitive compensation

Career development programs

Well-being and work-life balance

Job summary

Golden 1 Credit Union in Sacramento is seeking a Senior Manager for Operations Analytics and Enablement. The ideal candidate will lead Data Solutions and Operational Transformation Teams, providing high-quality insights and analytics to improve member outcomes. This position requires strong analytical expertise, a Bachelor's Degree, and extensive experience in analytics and leadership. The role involves collaborating with various stakeholders to drive efficiency and foster a culture of continuous improvement and innovation.

Qualifications

• 8+ years of experience in analytics, business intelligence, or operational enablement.
• 5+ years of people leadership experience, including managing managers or senior professionals.

Responsibilities

• Lead and oversee teams responsible for Data Solutions Analytics and ServiceNow workflow development.
• Translate departmental strategy into actionable deliverables.
• Develop operational metrics and dashboards to measure performance.
• Identify and lead process improvement opportunities.

Skills

Data analysis

Leadership

Data governance

Operational transformation

Education

Bachelor’s Degree in relevant field or experience

Job description

Golden 1 Credit Union in Sacramento is seeking a Senior Manager for Operations Analytics and Enablement. The ideal candidate will lead Data Solutions and Operational Transformation Teams, providing high-quality insights and analytics to improve member outcomes. This position requires strong analytical expertise, a Bachelor's Degree, and extensive experience in analytics and leadership. The role involves collaborating with various stakeholders to drive efficiency and foster a culture of continuous improvement and innovation.