Senior Manager, Operational Risk Management Liaison Team

Charles Schwab; Omaha (NE); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) with company match

Sabbatical after 5 years

Parental leave

Tuition reimbursement

Health, dental, and vision insurance

Job summary

Charles Schwab seeks an experienced Operational Risk Liaison to oversee CST and related risk activities across Finance and Legal. You will provide enterprise-wide risk oversight, challenge processes, and collaborate with Financial Risk Management, Model Risk Oversight, Treasury, and other partners to strengthen risk controls.

The role requires strong attention to detail, communication, and the ability to influence without direct ownership.

Qualifications

• Bachelor's degree required or equivalent.
• 7+ years of experience in risk management, governance, or similar role.
• Experience in Risk Management and Risk Assessments within banking, brokerage, or financial services.
• Strong analytical thinking and decision-making skills.
• Excellent communication and leadership for presenting to senior executives.
• Stakeholder management and collaboration to influence outcomes without direct ownership.
• Experience with Capital Stress Testing, CCAR/DFAST-like processes, is preferred.

Responsibilities

• Provide independent oversight, consultation, and effective challenge of business-led initiatives and CST-related processes.
• Assess CST control environment, remediation activities, and emerging risk themes across multiple teams.
• Oversee design, implementation, and maintenance of business processes and controls to manage risks.
• Monitor and analyze operational risk data to support risk identification, assessment, and reporting.
• Communicate assessments to leadership and build alignment across partners.

Skills

Risk management

Governance

Analytical thinking

Decision making

Communication

Stakeholder management

Executive presence

Strategic thinking

Education

Bachelor's degree

Job description

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Enterprise and Operational Risk Management is part of Corporate Risk Management and helps strengthen enterprise and operational risk practices through independent oversight, consultation, and effective challenge. The Operational Risk Liaison Team provides risk intelligence that supports informed decisions and a strong risk environment.

As the primary Operational Risk Liaison for the Finance and Legal enterprises and Capital Stress Testing activities, you will provide enterprise-wide risk oversight, consultation, and effective challenge across first- and second-line teams that contribute to CST, working closely with Financial Risk Management, Model Risk Oversight, and the Treasury Capital Stress Testing team. You will apply Risk Management, Risk Assessment, Analytical Thinking, and Decision Making to identify exposures, assess the CST control environment, and drive meaningful outcomes.

Success requires strong attention to detail, Stakeholder Management and Communication skills to influence without direct ownership, present well-supported assessments to leadership, and build alignment across Finance, Treasury, Financial Risk Management, Model Risk Oversight, and other partners. Your Collaboration and Adaptability will help the organization navigate evolving risks, competing priorities, and seasonal demands while strengthening risk-based decision-making.

• Provide independent oversight, consultation, and effective challenge of business-led initiatives, including the evaluation of new instruments used in Finance ensuring operational risk considerations are appropriately identified, assessed, and addressed throughout implementation.
• Provide effective challenge to CST process execution, governance documentation, controls, and cross-functional handoffs to identify and address operational risk exposures.
• Assess CST-related issues, remediation activities, and emerging risk themes across Finance, Treasury, Financial Risk Management, Model Risk Oversight, and other contributing business teams.
• Provide support and mentorship to business partners to ensure adherence to the Operational Risk framework elements and policy requirements.
• Oversee and challenge the design, implementation,and maintenance of business processes and controls to manage relevant risks.
• Oversee the identification and remediation of operational risk issues in accordance with framework requirements.
• Analyze operational risk data to support risk identification, assessment, monitoring, and reporting activities.
• Monitor and assess emerging risks, industry trends, and operational risk exposures related to Capital Stress Testing.

What you have

Required Qualifications

• Bachelor's degree
• 7+ years of experience in risk management, governance, or a similar role
• Experience in Risk Management and conducting Risk Assessments within banking, brokerage, or financial services
• Analytical Thinking and Decision Making skills demonstrated through the evaluation of complex processes, controls, issues, and risk information
• Communication skills, including the ability to present assessments and recommendations to leadership
• Stakeholder Management and Collaboration skills, with the ability to build effective partnerships and influence outcomes without direct ownership
• Ability to exercise independent judgment, solve complex problems, and bring projects and reporting to conclusion
• Strong interpersonal skills with the ability to build effective relationships with business unit partners and risk management teams.
• Experience with Capital Stress Testing, CCAR/DFAST-like processes, Treasury, or Finance is preferred
• Familiarity with Risk and Control Self-Assessments, issues management, control testing, or model and process governance
• Adaptability and Attention to Detail when navigating emerging risks, ambiguity, competing priorities, and seasonal workload demands
• Executive Presence and Strategic Thinking when providing effective challenge and communicating risk-related recommendations

What's in it for you

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration - so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you - both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance