Senior Manager of Workforce Development

METRO NORTH REGIONAL EMPLOYMENT BOARD INC; Malden (MA); Hybrid; USD 74,000 - 81,000; Full time

Benefits offered by this job

Health care

Dental

Life insurance

Disability insurance

403(b) retirement plan

Holiday entitlement

Sick leave

Vacation leave

Parental leave

Flexible work arrangements

Job summary

MassHire Metro North Workforce Board is seeking a Senior Manager of Workforce Development to lead sector-based workforce initiatives and WIOA grant-funded programs, while assisting with oversight of the MassHire Metro North Career Center. The role collaborates with internal staff, community partners, employers, and training providers to ensure effective program delivery and continuous improvement.

The position is hybrid, requiring regular in-person presence in the Metro North region, including

Responsibilities

• Lead project management for grants, including contracting, billing, invoicing, reporting and ensuring compliance.
• Facilitate partner meetings and provide technical assistance to partners as needed.
• Collaborate with data team to distribute, collect, and analyze program evaluation surveys.
• Develop employer partnerships and maintain strong stakeholder relationships to ensure deliverables are met.
• Attend required meetings and prepare materials for updates and presentations.

Job description

Salary Range: $73,941.00 To $81,443.00 Annually

WHO WE ARE:

The MassHire Metro North Workforce Board (MNWB) is a 501(c)(3) nonprofit organization that operates at the intersection of the public and nonprofit sectors, in a quasi-governmental capacity within the statewide MassHire system. Our mission is todevelop partnerships, generate resources, and advocate for workforce solutions that result in a skilled workforce, prospering businesses, and equitable access to meaningful career pathways and quality employment for residents.The MNWB is one of 16 local Workforce Development Boards established in Massachusetts covering 20 cities and towns north of Boston. The functions of MNWB include the following:

• Addressing business’ workforce needs through strategic partnership building
• Coordinating local workforce activities with economic development strategies
• Developing industry-specific consortia focusing on strategic planning and implementation
• Establishing workforce development policy for the region
• Chartering career center operators and overseeing career centers
• Matching the needs of business for skilled employees with training opportunities in the area
• Assessing the effectiveness of the local workforce system
• Administering federal Workforce Innovation and Opportunity Act (WIOA) funds for the region

MNWB is a fast-paced, collaborative environment where priorities can evolve in response to emerging workforce needs, funding opportunities, and partner priorities. Our work requires initiative, adaptability, sound judgment, and the ability to manage multiple priorities while maintaining attention to detail and follow-through. We value colleagues who take ownership of their work, communicate proactively, approach challenges with a solutions-oriented mindset, and contribute to shared goals across teams.

MNWB’s core organizational values are: Collaboration, Respect, Reliability, and Ingenuity, and we have developed a culture blueprint that outlines how we live these values each and every day in the workplace. We seek to build an organization that utilizes these values as the foundation for moving our mission forward.

As a 501(c)(3) nonprofit organization that operates at the intersection of the public and nonprofit sectors, MNWB is funded through a mix of public and private funds. As such, all of MNWB’s positions are grant-funded and subject to the availability and continuation of grant funding.

JOB TITLE: Senior Manager of Workforce Development

THE OPPORTUNITY:

Reporting to the Director of Workforce Development, the Senior Manager of Workforce Development supports sector-based workforce initiatives and Workforce Innovation and Opportunity Act (WIOA) grant-funded programs serving adult populations, while also assisting with oversight of the MassHire Metro North Career Center (MNCC). The role helps ensure programs are well-coordinated, responsive to regional workforce needs, and aligned with MNWB’s policies, priorities, and grant requirements. The Senior Manager works under the strategic direction of the Director of Workforce Systems and is responsible for translating organizational priorities into effective program operations.

As part of the Workforce Development Team, the Senior Manager of Workforce Development works across programs, partnerships, and workforce system activities to strengthen career pathways for adults in the Metro North region. This includes collaborating with internal staff, community partners, employers, and training providers to support effective program delivery, shared goals, and continuous improvement.

This is a hybrid position. This position must have regular, in person presence in the Metro North region. We firmly believe in the benefits of in-person work and collaboration, while at the same time recognizing the benefits of remote work and flexibility, in order to live our values and meet our mission. MNWB’s flexible work arrangement policy structures this balance in order to realize the benefits of both in-person and virtual work.

The selected candidate must have the ability to fulfill below requirements, which include:

• Two in-office days per week at MNWB’s office in Malden Center
• In-person meetings with community organizations, partners, and employers.
• In-person attendance at events such as job fairs and graduations.
• In-person site visits and/or monitoring of internal and external training programs
• Any other meetings, events, etc. that the Supervisor/management deems necessary for in- person presence.

Please note that this is the current position classification and, in alignment with our flexible work arrangement policy, may be subject to change.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Lead project management for the following grants via activities including contracting, billing, invoicing, reporting, renewal applications, data entry, convening partners, managing relationships with funder and subcontracted partners, and ensuring compliance with grant terms.
  • The Mass Clean Energy Center funds an HVAC and ESOL/prevocational program with the goal of training and placing environmentally-justice impacted residents into clean energy jobs such as HVAC positions.
  • The Massachusetts Gaming Commission, through its Community Mitigation Fund, supports a six-member consortium aimed at helping residents in the Greater Boston area secure high-quality jobs with local hospitality employers through occupational and job readiness training.
  • The New Biz Entrepreneurship program serves early-stage entrepreneurs by equipping them with business fundamentals, mentorship, and business plans through various cohort models. Since its conception, cohorts served adult immigrants and out-of-school youth. This role will oversee all New Biz related programming and expansion.
    • For WIOA Youth-New Biz, the Senior Manager of Workforce Development will work closely with the Youth Workforce Managers to ensure the program follows WIOA requirements.
• Facilitate partner meetings and provide technical assistance to partners as needed.
• Collaborate with data team to distribute, collect, and analyze program evaluation surveys.
• Develop employer partnerships.
• Maintain strong partnership(s) with stakeholders to ensure project deliverables are being met.

Workforce Systems

• Assist in the development of the local plan and preparation for annual Massachusetts Department of Career Services monitoring.
• Manage Individual Training Account (ITA) activities including the issuance of vouchers, processing training provider invoices, and managing progress notes in compliance with local, state, and federal policy.
• Develop and maintain a centralized, accessible inventory of workforce training programs and career pathway opportunities across Greater Boston.
• Develop and maintain user-friendly resources that help workforce system stakeholders, including job seekers, career counselors, and community partners, identify and navigate relevant training opportunities.
• Attend and record minutes for required virtual and in-person meetings including but not limited to Operational, Committee, and partner meetings.
• Prepare materials for required virtual and in-person meetings including program updates and meeting presentations.

Administrative Duties and Data Entry

• Track and report performance metrics of programs on a quarterly basis for MNWB 5-year strategic plan.
• Maintain and upkeep accounts, contacts, grant opportunities, and correspondence with funding entities within MNWB’s internal Salesforce platform.
• Collect and prepare newsletter content and work with the Senior Manager of Communications in sharing this material.
• Assist supervisor/team leader/management with other projects as assigned.

This job description is intended to be general and may be revised from time to time. At management’s discretion, the employee may be assigned different or additional duties from time to time.

We encourage all individuals who align with our mission and bring relevant experience to apply, even if they do not meet every listed qualification.

SALARY AND BENEFITS

Starting salary $73,941 - $81,443 per year. Excellent benefits including health care, dental, life insurance, short-term and long-term disability, 403(b) retirement plan, holiday, sick and vacation time, parental leave, and flexible work arrangements.

AI Use in Applications

Applicants who use artificial intelligence (AI) tools to assist with their application materials are encouraged to review MNWB’s AI Guidance Policy, available on our website at https://masshiremetronorth.org/about/mnwb-careers/ to understand our expectations for responsible AI use during the application process.

No telephone calls please. Open until filled.

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MassHire Metro North Workforce Board is an equal opportunity employer committed to a workplace free from discrimination and harassment. We are dedicated to creating an inclusive environment where all employees can thrive.

External and internal applicants, as well as position incumbents, who are or become disabled as defined under the Americans with Disabilities Act or applicable state law, must be able to perform the essential functions of the job (including those listed above) either with or without reasonable accommodation. Reasonable accommodation, if any, will be determined by management in consultation with the employee on a case-by-case basis.

This job description is intended to be general and may be revised from time to time. At management’s discretion, the employee may be assigned different or additional duties from time to time. The content is intended to describe the general nature and level of work being performed by persons assigned to this job. It is not intended to constitute an exhaustive list of all responsibilities and duties required. Employees who are or become disabled as defined under the Americans with Disabilities Act or applicable state law, must be able to perform the essential functions of the job (including those listed above) either with or without reasonable accommodation. Reasonable accommodation, if any, will be determined by management in consultation with the employee on a case-by-case basis.