Senior Manager of Software Engineering (Marketplace)

Zipline; San Francisco (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

Zipline is seeking a hands-on product-engineering leader to head the marketplace management tools team, transforming complex workflows into durable products that improve day-to-day marketplace health and scale delivery experiences.

You will own the roadmap for a group of tools and services, coach engineers, collaborate with Product and Operations, and ensure architecture supports fast, high-velocity development. This is a leadership role focused on customer-facing software that users love.

Qualifications

• Strong technical judgment guiding architecture and execution.
• Experience leading software engineering teams delivering complex, customer-facing software.
• Ability to operate in ambiguity and create clarity.

Responsibilities

• Lead and grow an exceptional team of software engineers.
• Own roadmap and execution for marketplace management tools.
• Partner with Product to bring clarity and enable high-velocity engineering.
• Improve software architecture to enable scalable delivery.
• Deliver a beloved marketplace app.

Skills

Technical leadership

Team leadership

Product sense

Cross-functional collaboration

Hiring & coaching engineers

Job description

• As a leader in Marketplace Software, you will lead the team responsible for Marketplace Management Tools: the software Zipline teams use to run, understand, and continuously improve the marketplace
• You will turn complex operational workflows into simple, durable products that make it easier to manage day-to-day marketplace health, resolve issues quickly, and scale an exceptional delivery experience
• This is a hands‑on product‑engineering leadership role, partnering closely with Product and Operations to make the right bets and deliver meaningful marketplace impact
• This role does not own the core platform or partner integrations
• Lead, coach, and grow an exceptional team of software engineers
• Own the roadmap and execution for a group of marketplace management tools, services, and products
• Build a beloved marketplace app
• Partner closely with Product to bring clarity to the chaos and enable top engineers to move at high velocity
• Work with technical leads to improve the software architecture to enable efficient scaling

Strong technical judgment and the ability to guide architecture and execution so a lean team can get a lot doneComfort operating in ambiguity and creating clarity where others see chaosA track record of leading software engineering teams that ship operationally complex, customer‑facing softwareExcellent product sense, prioritization, and cross‑functional partnershipA track record of hiring, coaching, and developing exceptional engineers