Senior Manager of Revenue Cycle

TaraVista Behavioral Health Center; Auburn (MA); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) match

Employer paid long term disability

Short term disability

Employer paid life and AD&D Insurance

Generous Paid Time Off

Flexible Spending Account

Tuition Reimbursement

Job summary

TaraVista Behavioral Health Center is seeking a Senior Manager of Revenue Cycle to lead all revenue cycle operations. Responsibilities include optimizing processes related to patient access, billing, collections, and compliance while ensuring adherence to regulations.

The ideal candidate has 7-10 years of experience in a patient accounting environment and at least 5 years in a supervisory role. The position offers a competitive salary and a comprehensive benefits package.

Qualifications

• Minimum of 7-10 years of experience in patient access or business office.
• Minimum of 5 years of supervisory or leadership experience.
• Experience with various technologies used in patient accounting.

Responsibilities

• Optimize revenue cycle process including billing and collections.
• Ensure compliance with federal and state laws and regulations.
• Drive automation and process improvements in revenue cycle.

Skills

Strong leadership

Revenue cycle management

Regulatory compliance knowledge

Analytical skills

Technology proficiency

Education

Bachelor’s Degree in business or related field

Tools

Microsoft Excel

Microsoft Access

Job description

Join Us as the Senior Manager of Revenue Cycle!

Full time 40 Hours onsite in Auburn, MA.

The Senior Manager of Revenue Cycle provides strategic leadership and oversight for all revenue cycle operations at the Vista Hospital System. This position is responsible for optimizing the end-to-end revenue cycle process — including patient access, billing, collections, and compliance — to ensure timely, accurate, and compliant reimbursement for services, for Multi‑site Revenue Cycle, including Outpatient Services. The Senior Manager ensures adherence to Massachusetts specific regulations, federal healthcare laws, and payer requirements.

As the Senior Manager of Revenue Cycle

• Monitor the integrity of end‑to‑end revenue cycle functions including insurance verification, claims processing and follow up, denials management, and credit balance management.
• Monitor and manage in a metric‑driven environment using KPIs such as AR days, cash collections, denial rates, and bad debt; implement performance improvement plans as needed.
• Ensure accurate charge capture, billing, and reimbursement in accordance with Medicare, Mass Health and commercial payer regulations.
• Completes monthly Medicare Bad Debt Log.
• Completes monthly Denial Log in partnership with Utilization Management.
• Responsible for weekly AR Team Meetings and monthly presentation to Leadership.

Regulatory Compliance

• Ensure compliance with all federal, state, and local laws including HIPAA, EMTALA, CMS billing rules, and Mass Health Policies.
• Stay current on changes to reimbursement methodologies and payer contract terms.
• Work closely with the CFO to identify and mitigate risk.

Technology & Process Improvement

• Drive automation and process improvements to reduce denials, improve clean claim rates, and enhance patient financial experience.
• Develop and manage department forecasts.
• Analyze financial reports and implement corrective actions to improve revenue capture and reduce revenue leakage.
• Oversee vendor relationships related to revenue cycle (e.g., third‑party collections, outsourced coding or billing services).
• Coordinate with Finance and Accounting on effective revenue recognition practices during month‑end close and year‑end audits.
• Oversee day‑to‑day operations of Revenue Cycle department.
• Monitor metrics and KPIs and improve procedures.
• Supervise OP Billing Supervisor.
• Supervise Credentialing position to ensure all providers are credentialed with Medicare and Medicaid, and Commercial payors.

The Senior Manager of Revenue Cycle will have the following

• Bachelor’s Degree in business or related field preferred.
• Minimum of 7-10 years of experience in the patient access, patient accounting/business office environment.
• Minimum of 5 years supervisory/leadership experience.
• Experience with various technologies and systems used in patient accounting.
• Proficient knowledge of all Microsoft office products, especially Excel and Access.

When you join the growing TaraVista team as a Senior Manager of Revenue Cycle, you'll receive

• Medical, Dental, and Vision
• 401(k) match
• Employer paid long term disability (LTD)
• Short term disability (STD)
• Employer paid life and AD&D Insurance
• Generous Paid Time Off
• Flexible Spending Account
• Tuition Reimbursement

Pay Range

Compensation will be determined based on the candidate’s relevant experience.

$105,000 - $115,000

TaraVista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.