Senior Manager of Publishing Operations & Automation

Skyrocket Education; Pasadena (CA); Sur place; USD 166 000 - 197 000; Plein temps

Résumé du poste

Skyrocket Education in Pasadena, CA seeks a Publishing Operations Lead to own the end-to-end publishing lifecycle for curriculum products across print, digital, and app platforms. You will drive process redesign, automation opportunities, and QA controls to improve speed, accuracy, and scalability.

You will lead editors, designers, curriculum staff, contractors, vendors, and technology teams to establish workflows, quality gates, and dashboards that monitor cycle time and on-time delivery.

Qualifications

• Bachelor's degree required; degree in publishing, education, or related field preferred.
• 7+ years in publishing, content operations, or educational publishing.
• 3+ years of leadership or people management with complex workflows.

Responsabilités

• Owns end-to-end publishing lifecycle for curriculum products across print, digital, and apps.
• Redesigns and implements scalable publishing operations and QA checkpoints.
• Develops workflows, ownership structures, and timelines for all stages.
• Leads editors, designers, curriculum staff, contractors, and vendors.
• Establishes governance, external vendor expectations, and delivery quality.

Connaissances

Leadership

Process redesign

Automation

AI workflows

Formation

Bachelor's degree

Outils

Workflow/PM platforms

Content Management Systems

Digital Asset Management

Automated QA tools

Description du poste

Starting Pay Range

$3,653.85 - $4,326.92 - Bi-Weekly

Depending on experience

Job Description:

About Skyrocket

With an emphasis serving schools with diverse and low-socioeconomic student populations and non-traditional learning environments, Skyrocket™ leadership has over a century's worth of combined experience leading schools and operational support teams. Skyrocket's™ niche expertise is in the intersection between academic and administrative performance.

Essential Functions include, but are not limited to the following:

• Owns and oversees the end-to-end publishing lifecycle for Skyrocket curriculum products across print, digital, and application- based platforms.
• Conducts a comprehensive assessment of existing publishing processes and leads the redesign and implementation of a streamlined, scalable publishing operation.
• Develops clearly defined workflows, ownership structures, approval processes, quality gates, timelines, and accountability standards for every stage of publishing.
• Identifies repetitive, manual, or error-prone processes and determines opportunities for automation, AI-assisted workflows, systems integration, and technology-based quality controls.
• Evaluates and recommends publishing technologies and systems, including workflow/project-management platforms, content management systems, digital asset management, structured content solutions, automated QA tools, and other publishing technologies.
• Oversees editorial and production processes including copyediting, formatting, design handoffs, continuity review, quality assurance, final audits, print proofs, digital conversion, accessibility, audio/text-to-speech review, and product release.
• Establishes strong version-control and change-management practices to ensure teams are working from accurate and current source materials across print and digital formats.
• Creates measurable QA standards and checkpoints designed to identify errors earlier in the production process and significantly reduce errors reaching final products.
• Develops dashboards, reporting, and operational metrics to monitor publishing status, cycle time, errors, rework, bottlenecks, workload, and on-time delivery.
• Oversees publishing schedules and ensures projects move efficiently through production while meeting organizational and school/client release deadlines.
• Leads and develops publishing staff and coordinates the work of editors, designers, curriculum staff, contractors, vendors, technology teams, and other contributors involved in the publishing lifecycle.
• Establishes clear expectations for external vendors and contractors, including deliverables, quality standards, timelines, communication protocols, and accountability.
• Partners closely with Curriculum leadership to establish efficient handoffs between content development and production, allowing curriculum experts to focus on instructional quality while Publishing owns the integrity and execution of the production process.
• Works with Print operations and external vendors to ensure print-ready files are accurate, appropriately reviewed, and delivered according to production schedules.
• Creates and maintains publishing SOPs, documentation, templates, standards, and training materials.
• Develops a culture of continuous improvement in which recurring errors are analyzed for root causes and processes are modified to prevent recurrence rather than relying solely on additional manual review.
• Performs other duties as assigned.

Knowledge, Skills and Abilities Required:

• Deep understanding of end-to-end publishing operations, preferably within K-12 curriculum, educational publishing, EdTech, or another complex content-production environment.
• Strong understanding of both print and digital publishing workflows.
• Demonstrated ability to evaluate and redesign complex operational processes.
• Strong knowledge of editorial production, copyediting, design workflows, proofing, prepress/print production, digital publishing, and quality assurance.
• Demonstrated ability to identify opportunities for automation and apply technology to improve efficiency, accuracy, and scalability.
• Working knowledge of modern publishing and content technologies, workflow/project-management systems, structured content, metadata, digital publishing platforms, and automated QA tools.
• Familiarity with AI-assisted content and publishing workflows and the ability to evaluate where AI can appropriately improve production without compromising content quality.
• Ability to analyze operational data and use metrics to identify bottlenecks, recurring errors, capacity issues, and opportunities for improvement.
• Strong project and program-management skills with the ability to manage numerous products simultaneously in a deadline- driven environment.
• Excellent leadership and team-development skills.
• Ability to lead organizational change and gain adoption of new processes and technologies.
• Exceptional attention to detail while maintaining a systems-level view of the publishing operation.
• Strong written and verbal communication skills and the ability to communicate effectively across curriculum, creative, technical, operational, and executive teams.
• Ability to balance quality, speed, cost, and scalability when making operational decisions.

Education and Experience:

• Bachelor's degree required; degree in publishing, communications, education, instructional design, business, technology, or a related field preferred.
• 7+ years of experience in publishing, content operations, curriculum production, educational technology, or a related field.
• 3+ years of leadership or people-management experience with responsibility for complex production workflows.
• Demonstrated experience managing both print and digital content production strongly preferred.
• K-12 curriculum or educational publishing experience strongly preferred.
• Demonstrated experience improving, redesigning, or scaling a publishing or content-production operation required.
• Experience implementing new workflow, publishing, project-management, or content-management technology strongly preferred.
• Experience with automation, AI-assisted workflows, systems integration, or technology-enabled process improvement strongly preferred.
• Experience managing external vendors, freelancers, contractors, or production partners preferred.

*The specific statements shown in each section of this description are not intended to be all inclusive. They describe the general nature and level of work being performed and/or represent typical elements and criteria considered necessary to successfully perform the job.

The Company retains the discretion to add to or change the duties of the position at any time.