Senior Manager of North America Operations and Engineering

CBRE Group, Inc.; Baltimore (MD); Vor Ort; USD 120.000 - 150.000; Vollzeit

Zusammenfassung

CBRE Group, Inc. in Baltimore, MD is seeking a Sr. Ops Manager to lead a team responsible for coordinating complex mechanical operations across multiple facilities.

The role emphasizes supervision, staff development, and budget oversight within the Engineering and Technical Services function. The position requires strong leadership, extensive knowledge of Microsoft Office tools, and experience in managing performance and contracts to optimize maintenance and operations.

Qualifikationen

• Bachelor's degree in Engineering preferred with 5-8 years of relevant experience.
• Combination of experience and education considered in lieu of a degree.
• Experience in staffing, selection, training, coaching, mentoring, measuring, appraising, and rewarding performance.

Aufgaben

• Provide formal supervision to employees and conduct performance evaluations.
• Coordinate and manage daily activities; set schedules and deadlines.
• Assist team with difficult operations and maintenance issues.
• Manage contractors and engineers on maintenance scope.
• Oversee daily operation of facility controls and asset management systems.
• Develop annual operating budgets and forecast O&M costs.
• Schedule maintenance activities per customer requirements.
• Collaborate with clients on reconfiguration and operational needs.
• Lead with CBRE RISE values and influence others accordingly.
• Identify and solve technical and operational problems of complexity.

Kenntnisse

Staff supervision

Training & development

Recruiting & hiring

Leadership

Budget management

Microsoft Office

Organizational skills

Communication

Ausbildung

Bachelor's Degree in Engineering

Tools

Microsoft Office

Jobbeschreibung

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role:

As a CBRE Engineering Sr. Ops Manager, you will manage a team responsible for implementing, coordinating, and managing all complex mechanical operations for multiple facilities, campuses, or portfolio of buildings.

This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Assist team with difficult operations and maintenance issues.
• Manage contractors, subcontractors and engineers on entire maintenance aspect.
• Supervise and oversee the daily operation of facility controls and asset management systems.
• Establish bidding procedures as required for contract maintenance activities.
• Develop annual operating budgets. Evaluate, forecast, and manage operations and maintenance costs for multiple locations.
• Schedule maintenance activities complying with customer operational requirements.
• Integrate with clients for reconfiguration, changes and operational requirements
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes and standards within job discipline.

What You’ll Need:

• Bachelor's Degree in an Engineering discipline preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.
• Experience preferred in developing and managing organizational budgets.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.