Senior Manager of North America Operations and Engineering

CBRE; Baltimore (MD); On-site; USD 170,000 - 175,000; Full time

Job summary

CBRE is seeking a Sr. Engineering Manager to lead a team responsible for implementing and coordinating complex mechanical operations across multiple facilities. You will supervise staff, manage budgets, and collaborate with clients to meet operations goals.

Your role includes overseeing maintenance activities, managing contractors, and driving process improvements while upholding CBRE’s values and standards.

Qualifications

• Leadership skills to motivate the team to achieve broad operational targets.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• In‑depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Extensive organizational skills and an advanced inquisitive mindset.
• Experience developing and managing organizational budgets.

Responsibilities

• Provide formal supervision to employees, including training, evaluations, and coaching.
• Coordinate and manage team daily activities, schedules, tasks, and deadlines.
• Assist team with difficult operations and maintenance issues.
• Manage contractors, subcontractors and engineers on maintenance aspects.
• Oversee daily operation of facility controls and asset management systems.
• Develop annual operating budgets and forecast costs for multiple locations.
• Schedule maintenance activities meeting customer requirements.

Skills

Leadership

Staffing & Development

Microsoft Office

Budgeting

Communication

Organizational skills

Education

Bachelor's Degree in Engineering

Job description

Global Workplace Solutions (GWS) Local is a hard services‑led, tailored facility management solution. We self‑perform hard services while partnering with best‑in‑class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high‑level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best‑in‑Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About The Role

As a CBRE Engineering Sr. Ops Manager, you will manage a team responsible for implementing, coordinating, and managing all complex mechanical operations for multiple facilities, campuses, or portfolio of buildings.

This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You’ll Do

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross‑train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Assist team with difficult operations and maintenance issues.
• Manage contractors, subcontractors and engineers on entire maintenance aspect.
• Supervise and oversee the daily operation of facility controls and asset management systems.
• Establish bidding procedures as required for contract maintenance activities.
• Develop annual operating budgets. Evaluate, forecast, and manage operations and maintenance costs for multiple locations.
• Schedule maintenance activities complying with customer operational requirements.
• Integrate with clients for reconfiguration, changes and operational requirements
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes and standards within job discipline.

What You’ll Need:

• Bachelor's Degree in an Engineering discipline preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In‑depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.
• Experience preferred in developing and managing organizational budgets.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate’s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Sr. Engineering Manager position is $170,000 annually and the maximum salary for the Sr. Engineering Manager position is $175,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).