Senior Manager of IT Engineering

Motive; Seattle (WA); On-site; USD 180,000 - 240,000; Full time

Job summary

Motive seeks a Senior Manager, IT Engineering to lead the strategy, architecture, and execution of its global IT engineering capabilities. This role will shape engineering standards, drive operational maturity, and build a high-performing team while balancing reliability, security, scalability, and employee experience.

You will establish the IT engineering strategy, aligned roadmaps and resource plans with functional objectives, and lead cross-functional initiatives to improve reliability and

Responsibilities

• Lead strategy, architecture, and execution of Motive’s global IT engineering capabilities.
• Translate functional objectives into reliable, scalable, and secure solutions across infrastructure, networks, systems, and automation.
• Lead complex cross-functional initiatives across multiple teams to improve reliability, scalability, security, and operational efficiency.
• Establish IT engineering strategy, roadmap, OKRs, and resource plans aligned with business objectives.
• Guide build-versus-buy, vendor, and technology decisions; translate business needs into technical solutions.
• Establish performance metrics, documentation standards, and operating mechanisms to improve service quality and decision-making.
• Develop the team through clear expectations, coaching, succession planning, and ongoing talent development.

Job description

• The Senior Manager, IT Engineering will lead the strategy, architecture, and execution of Motive’s global IT engineering capabilities
• This role will translate functional objectives into reliable, scalable, and secure solutions across infrastructure, networks, systems, and automation while leading complex initiatives across multiple teams
• You will report into Austin Karr (Global Head of IT)
• The ideal candidate combines deep technical expertise with strong people leadership and sound business judgment
• You will shape engineering standards, improve operational maturity, and develop a high-performing team while balancing reliability, security, scalability, and employee experience
• Establish the IT engineering strategy, roadmap, OKRs, and resource plans in alignment with functional objectives
• Lead the design and execution of complex, cross-functional initiatives that improve reliability, scalability, security, and operational efficiency
• Define architecture principles, engineering standards, and operating practices across infrastructure, networking, systems, automation, monitoring, and disaster recovery
• Translate business needs into effective technical solutions and guide build-versus-buy, vendor, and technology decisions
• Establish performance metrics, documentation standards, and operating mechanisms that improve service quality and decision-making
• Develop the team through clear expectations, coaching, succession planning, and ongoing talent development

Proven experience leading complex, cross-functional programs from strategy and architecture through successful executionAbility to synthesize complex technical and business requirements into clear recommendations and durable solutions10+ years of experience in IT engineering, infrastructure, systems engineering, network engineering, or a related disciplineDeep expertise in enterprise infrastructure, cloud platforms, networking, systems administration, automation, and security principlesExperience establishing technical strategy, engineering standards, OKRs, resource plans, and operating metrics5+ years of experience leading and managing technical teams in a high-growth or globally distributed environment