Senior Manager of Internal Communications (Programs & Events)

Crunchyroll; Los Angeles (CA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Salary plus bonus potential

Comprehensive health/dental/vision

401(k) with employer match

HSA

Flexible time off

Commuter benefits

Pet-friendly offices

Job summary

Crunchyroll is seeking a Senior Manager of Internal Communications, Programs & Events to lead global employee communications, programs, and events that connect teams to the company’s business, strategy, culture, and leadership.

You will own strategy through execution and measurement, partnering with senior leaders and cross-functional teams to deliver best-in-class communications, programs, and events worldwide.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field.
• 8+ years in internal or corporate communications, including employee programs and high-visibility events.
• Strong writing and editorial skills for executive communications, presentations, and talking points.

Responsibilities

• Lead global internal communications, employee programs, and events to connect employees to Crunchyroll’s business, strategy, culture, and leadership.
• Advise senior leaders on communications strategy, messaging, and audience needs.
• Plan, produce, and measure all-hands meetings, leadership forums, and culture programs across time zones.
• Manage agencies, vendors, budgets, timelines, and production partners.

Skills

Strategic communications

Executive messaging

Event leadership

Education

Bachelor’s degree in Communications or related field

Job description

• We’re looking for a Senior Manager, Internal Communications, Programs & Events to lead global employee communications, programs, and events that help team members stay connected to Crunchyroll’s business, strategy, culture, and leadership
• Reporting to the VP of Internal Communications, you’ll lead comms activities around some of our most visible internal moments, including global All-Staff meetings, leadership forums, cultural programs, and employee events
• You’ll own the work from strategy and concept through execution and measurement, partnering with senior leaders and teams across the company
• This is a senior individual contributor role for someone who is both strategic and hands‑on, a strong communicator who can shape the approach, advise leaders, and bring best‑in‑class communications, programs and events to life
• Develop and lead global internal communications, employee programs, and events that connect employees to Crunchyroll’s business, strategy, culture, and leadership
• Lead high-visibility internal events, including All-Staff meetings, leadership forums, employee gatherings, and cultural programs
• Own programs and events from strategy and concept through planning, production, communications, and measurement
• Advise senior leaders on communications strategy, messaging, content, audience needs, and employee experience
• Create materials for major internal moments, including prep docs, agendas, presentations, briefings, talking points, and others. Provide rehearsal and prep support for speakers including executives
• Develop communications plans and employee programs that support key business and engagement priorities
• Write, edit and distribute employee communications across email, Slack, scripts, intranet, talking points, signage, executive messages, multimedia content and others
• Determine the right audience, message, channel, and timing for major communications and programs
• Build consistent approaches for virtual, hybrid, and in-person events that can scale across Crunchyroll’s global teams
• Partner across the company to bring communications, programs, and events to life
• Lead agencies, vendors, contractors, and production partners, including scopes, budgets, timelines, and deliverables
• Anticipate risks and issues that could affect employees, events, or communications and plan accordingly
• Use employee feedback, participation, and communications performance to measure results and improve future work
• Identify new tools and approaches to strengthen Crunchyroll’s internal communications and employee experiences

Benefits

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually
• Generous medical, dental, vision, STD, LTD, and life insurance
• Flexible time off policies allowing you to take the time you need to be your whole self
• 401(k) plan, with employer match
• Health care and dependent care FSA
• Support program for new parents
• Health Saving Account HSA program
• Employer paid commuter benefit
• Pet insurance and some of our offices are pet friendly!

Requirements

Ability to manage multiple priorities, anticipate risks, and adapt quickly when plans change

Comfortable using employee feedback and performance data to measure results and improve future programs

Ability to turn business priorities into clear communications, programs, and employee experiences

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience

Track record of independently leading complex communications and employee programs involving senior executives and multiple teams

Strong judgment and confidence advising senior leaders and building alignment across teams without direct authority

Strong writing and editorial skills, including executive communications, presentations, talking points, and employee-facing content

8+ years in internal or corporate communications, including employee programs and high-visibility events, within a global organization

Ability to travel domestically and internationally and work across time zones as needed

Knowledge of anime, pop culture, and the entertainment industry is a plus; familiarity with Japanese culture is also a plus

Global mindset and cultural awareness, with the ability to adapt communications and programs for different regions and audiences

Skilled in managing agencies, production partners, vendors, budgets, timelines, and event logistics

3+ years leading high-visibility virtual, hybrid, and in-person events from concept through execution