Senior Manager, MHI Compliance

AbbVie; Mettawa (IL); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) plan

Paid time off

Job summary

AbbVie is seeking a Senior Manager for MHI Compliance and External Interactions to lead monitoring and training for field medical activities. You will implement procedures ensuring compliant scientific communications globally and update guidance as regulations evolve.

This role partners with Regulatory Affairs, Legal, OEC, and Medical Affairs across functions. You will build robust CRM documentation controls, report KPIs, and drive training programs for MHI teams.

Qualifications

• Bachelor's degree (or ex-US equivalent) with related health science background: BSN, BS, BS Pharm. Advanced degree (PhD, RN, PharmD, RD) or extensive experience in Pharma/Biotech Compliance, Operations and/or performance excellence is preferred.
• 5-7 years of experience in Pharmaceutical, Biotech or Medical Device industry with Field Medical experience a plus.
• Significant experience (>3 years) in Medical Affairs, Medical Excellence, Medical Operations or a related pharmaceutical/biotechnology function, including leadership of cross-functional initiatives.
• Experience developing and implementing monitoring oversight for business execution, including reporting and metrics preferred but not required.
• Ability to influence others without direct authority.
• Excellent leadership, self-management and organizational skills; able to manage workload, set personal and team priorities and adjust as needed.
• Previous experience in situations of conflict resolution, problem solving, or crisis management preferred. Excellent interpersonal, communication (both oral and written), and relationship building skills.
• Able to operate effectively within a matrixed environment, embrace change, and lead implementation of new initiatives; can decide and act without having the total picture and can comfortably handle risk and uncertainty.

Responsibilities

• Execution of the compliance plan through monitoring of activities related to external interactions and field engagement.
• Implement procedures to support accurate, high quality and compliant scientific communications for AbbVie globally.
• Actively pursues updates to guidance on regulations and internal policies and their impact on external interaction procedures.
• Implement procedures to support accurate, high quality and compliant documentation related to entries made into the company's CRM through active monitoring.
• Responsible for the review and reporting of compliance performance KPIs and related compliance monitoring for external interactions to mitigate business performance risks.
• Develops and supports the delivery of supplemental training resources and communications to relevant MHI team members to enhance understanding of the minimum standards for external interactions with healthcare professionals (HCPs).
• Supports completion of required training by MHI employees through development, maintenance, and reporting of role-based training plans.

Skills

Leadership

Communication

Influence without authority

Cross-functional collaboration

Education

Bachelor's degree in health science

Advanced degree (PhD, RN, PharmD, RD) preferred

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Reporting to the Director, MHI Compliance and Independent Education, External Interactions, the Senior Manager, is accountable for compliance monitoring supporting effective implementation of standards governing external interactions and field medical activities. In accordance with the principles for maintaining a high-quality compliance program, the Senior Manager will implement written procedures and monitoring to support compliant field medical activities. This role will contribute to effective training, conduct monitoring/auditing and recommend and implement corrective and preventive actions. Primary areas of responsibility will include field engagement and documentation standards. This role is responsible for building positive and collaborative relationships in matrixed and cross-functional team environments incorporating diverse groups across Global Headquarter, Affiliates, therapeutic area teams, Regulatory Affairs, Legal, Office of Ethics and Compliance (OEC) and all functional areas of Medical Affairs + Health Impact (MHI).

Responsibilities

• Execution of the compliance plan through monitoring of activities related to external interactions and field engagement.
• Implement procedures to support accurate, high quality and compliant scientific communications for AbbVie globally.
• Actively pursues updates to guidance on regulations and internal policies and their impact on external interaction procedures.
• Implement procedures to support accurate, high quality and compliant documentation related to entries made into the company's CRM through active monitoring.
• Responsible for the review and reporting of compliance performance KPIs and related compliance monitoring for external interactions to mitigate business performance risks.
• Develops and supports the delivery of supplemental training resources and communications to relevant MHI team members to enhance understanding of the minimum standards for external interactions with healthcare professionals (HCPs).
• Supports completion of required training by MHI employees through development, maintenance, and reporting of role-based training plans.

Qualifications

• Bachelor's degree (or ex-US equivalent) with related health science background: BSN, BS, BS Pharm. Advanced degree (PhD, RN, PharmD, RD) or extensive experience in Pharma/Biotech Compliance, Operations and/or performance excellence is preferred.
• 5-7 years of experience in Pharmaceutical, Biotech or Medical Device industry with Field Medical experience a plus
• Significant experience (>3 years) in Medical Affairs, Medical Excellence, Medical Operations or a related pharmaceutical/biotechnology function, including leadership of cross-functional initiatives.
• Experience developing and implementing monitoring oversight for business execution, including reporting and metrics preferred but not required.
• Ability to influence others without direct authority.
• Excellent leadership, self-management and organizational skills; able to manage workload, set personal and team priorities and adjust as needed
• Previous experience in situations of conflict resolution, problem solving, or crisis management preferred. Excellent interpersonal, communication (both oral and written), and relationship building skills.
• Able to operate effectively within a matrixed environment, embrace change, and lead implementation of new initiatives; can decide and act without having the total picture and can comfortably handle risk and uncertainty.

Additional Information

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html