Clinical Sciences Partnership COE Coordinator

AbbVie Inc.; Chicago (IL); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

401(k)

Job summary

AbbVie in Chicago seeks a Pharmacovigilance Operations Coordinator within the Clinical Sciences Partnership CoE to support safety deliverables across the product lifecycle. You will work with PV partners and internal stakeholders to coordinate information flow, maintain records, and ensure compliance with local regulations.

The role emphasizes data quality, reporting, and training support, including developing materials and assisting in trends analysis.

Qualifications

• Bachelor's Degree preferred; At least 2 years of related industry experience; pharmaceutical industry experience highly preferred.
• Working knowledge of Pharmacovigilance processes and experience supporting partnership-related activities, including compliance tracking, deliverable coordination, and stakeholder communication.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, with an interest in leveraging AI-enabled and other emerging technologies to support continuous improvement and operational excellence.

Responsibilities

• Works closely with various stakeholders to ensure scheduled activities occur per local regulation.
• Manages multiple group mailboxes and routes safety-related inquiries to the appropriate internal and external stakeholders.
• Collaborates with internal and external partners to coordinate the timely transfer of deliverables in accordance with PV Agreements requirements.
• Assists in answering safety related questions for internal systems.
• Supports development of business metrics, generates and monitors key operational metrics for performance, investigates and supports the follow-up of discrepancies.
• Supports issue investigation, coordinates between internal and external stakeholders.
• Supports the preparation of routine and ad hoc reports, supports the investigation of trends, and escalates issues as appropriate.
• Supports development of materials and supports delivery of training sessions (through multiple modalities) in conjunction with supplier, including train-the-trainer, special-topics, refresher, and internal Abbie trainings as needed.
• Supports technology systems across the Office of the PST to improve agility, effectiveness, quality and productivity of the PSTs.

Skills

Pharmacovigilance knowledge

Stakeholder communication

Microsoft Office

Education

Bachelor's degree

Job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

This position reports into the Clinical Sciences Partnership CoE within the Clinical Sciences Product Office & Technology in Strategic Operations organization. The Strategic Operations organization works collaboratively and strategically with colleagues across the product lifecycle to identify, evaluate, understand and communicate the safety profile of our drugs to protect patients worldwide.

The Clinical Sciences Partnership CoE is a high-profile high-impact team that leads and owns safety decisions and strategy across the product lifecycle. The team partners with stakeholders across the product lifecycle to provide innovative safety-driven strategies, which will maximize product benefit-risk for patients. The Clinical Sciences Partnership CoE plays a critical role, working collaboratively and strategically with colleagues across AbbVie who engage with PV partners performing activities that have the potential of identifying or handling safety information related to an AbbVie product.

Responsibilities:

• Works closely with various stakeholders to ensure scheduled activities occur per local regulation.
• Manages multiple group mailboxes and routes safety-related inquiries to the appropriate internal and external stakeholders.
• Collaborates with internal and external partners to coordinate the timely transfer of deliverables in accordance with PV Agreements requirements.
• Assists in answering safety related questions for internal systems.
• Supports development of business metrics, generates and monitors key operational metrics for performance, investigates and supports the follow-up of discrepancies.
• Supports issue investigation, coordinates between internal and external stakeholders.
• Supports the preparation of routine and ad hoc reports, supports the investigation of trends, and escalates issues as appropriate.
• Supports development of materials and supports delivery of training sessions (through multiple modalities) in conjunction with supplier, including train-the-trainer, special-topics, refresher, and internal Abbie trainings as needed.
• Supports technology systems across the Office of the PST to improve agility, effectiveness, quality and productivity of the PSTs.

Qualifications

• Bachelor's Degree preferred; At least 2 years of related industry experience; pharmaceutical industry experience highly preferred.
• Working knowledge of Pharmacovigilance processes and experience supporting partnership-related activities, including compliance tracking, deliverable coordination, and stakeholder communication.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, with an interest in leveraging AI-enabled and other emerging technologies to support continuous improvement and operational excellence.
• Capable of working independently in a fast-paced environment while maintaining accuracy, compliance, and attention to detail.
• Strong organizational and multitasking skills with the ability to manage multiple activities simultaneously and effectively prioritize competing demands.
• Strong attention to detail and analytical skills; prior experience in a Pharmacovigilance, safety or other regulated environment preferred.
• Demonstrates a strong quality and compliance mindset, applying effective quality control practices to ensure the accuracy, completeness, and integrity of partnership records, contractual documentation, deliverables, and related oversight activities.
• Utilizes critical thinking skills to identify process issues and recommend practical solutions.
• Able to organize multiple activities simultaneously to accomplish individual and departmental goals while using resources effectively and efficiently.
• Demonstrates a commitment to continuous improvement and a willingness to adapt and enhance processes when needed.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at thetimeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographiclocation,andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipatein our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremains in the Company'ssoleandabsolutediscretion unless and until paid andmay bemodifiedat the Company’ssoleandabsolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html