Senior Manager, Member Experience Strategy & Change

Oscar Health; New York (NY); Hybrid; USD 117,576 - 154,318; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonuses

Medical, dental, and vision benefits

401(k) plan participation

Paid parental leave

Job summary

Oscar Health is looking for a Manager of Member Experience Strategy in New York, NY. This full-time position involves leading cross-functional projects, analyzing departmental performance, and ensuring compliance with regulations. The ideal candidate will have over 4 years of experience in business operations or strategy, experience in project management, and strong data analysis skills. The role requires a hybrid work schedule and offers various employee benefits including medical, dental, and vision insurance, and unlimited vacation.

Qualifications

• 4+ years of experience in business operations, strategy, or consulting.
• 3+ years of experience in delivering projects or programs.
• Experience using data and metrics to drive improvements in programs.
• Experience executing enterprise-wide initiatives.

Responsibilities

• Lead the end-to-end management of cross-functional projects.
• Evaluate overall departmental performance using data and metrics.
• Monitor and report on key implementation metrics.
• Work collaboratively with stakeholders for successful change management.
• Oversee and mentor team members.
• Ensure compliance with relevant laws and regulations.

Skills

Business operations

Project management

Data analysis

Stakeholder engagement

Education

Bachelor's degree

Master's Degree

Tools

SQL

Job description

Oscar Health is looking for a Manager of Member Experience Strategy in New York, NY. This full-time position involves leading cross-functional projects, analyzing departmental performance, and ensuring compliance with regulations. The ideal candidate will have over 4 years of experience in business operations or strategy, experience in project management, and strong data analysis skills. The role requires a hybrid work schedule and offers various employee benefits including medical, dental, and vision insurance, and unlimited vacation.