Senior Manager, Medical Information & Oncology Content

Millipore Corporation; Boston (MA); On-site; USD 143,000 - 215,000; Full time

Benefits offered by this job

Health insurance

PTO

Retirement contributions

Other perquisites

Job summary

EMD Serono seeks a Sr. Manager of Medical Information to oversee the US/Canada Medical Information Contact Center, ensuring timely, accurate, and compliant responses focused on rare tumors and oncology. You will develop medical content, manage inquiries, and support digital content on the US and Canadian Medical websites.

The role emphasizes training, QA, and cross-functional collaboration with Medical Affairs, Regulatory, and Commercial teams to maintain audit readiness and performance.

Qualifications

• PhD/PharmD/MD or master's with equivalent experience.
• Experience in Oncology or Rare Tumors preferred.
• Experience with digital or website content development.
• Pharmaceutical industry Medical Information or related function experience.
• Excellent written and oral communication; strong scientific terminology knowledge.

Responsibilities

• Manage US/Canada Medical Information Inquiry and Content Management (70%).
• Lead the development/update of response documents and FAQs with cross-functional partners.
• Ensure regulatory, legal, and SOP compliance for medical information.
• Train Contact Center and field teams for compliant inquiries.
• Support digital medical content development and website maintenance.

Skills

Medical information

Communication

Regulatory compliance

Project management

Stakeholder engagement

Oncology/rare tumors

Education

PhD/PharmD/MD or master's + experience

2+ years / 3-5+ years in Medical Information

Job description

EMD Serono seeks a Sr. Manager of Medical Information to oversee the US/Canada Medical Information Contact Center, ensuring timely, accurate, and compliant responses focused on rare tumors and oncology. You will develop medical content, manage inquiries, and support digital content on the US and Canadian Medical websites.

The role emphasizes training, QA, and cross-functional collaboration with Medical Affairs, Regulatory, and Commercial teams to maintain audit readiness and performance.