Medical Information Lead (Oncology & Rare Tumors)

EMD Serono, Inc.; Boston (MA); Hybrid; USD 143,000 - 215,000; Full time

Benefits offered by this job

Health insurance

PTO (paid time off)

Retirement contributions

Perquisites

Job summary

EMD Serono, Inc. is seeking a Sr. Manager of Medical Information to lead the US/Canada Medical Information Contact Center and content development, with primary focus on rare tumors and oncology.

You will drive audit readiness, regulatory compliance, and cross-functional collaboration to deliver accurate medical information responses. The role involves digital content development for US/Canadian websites and training programs for internal teams, with in-office presence required three days per

Qualifications

• PhD, PharmD, MD, Master’s Degree or equivalent experience.
• 2+ years, or Master’s Degree with 3-5+ years of experience in similar role or function.

Responsibilities

• Manage and audit readiness of the US/Canada Medical Information Contact Center.
• Develop and maintain Medical Information content for inquiries in rare tumors and oncology.
• Develop digital content for US/Canadian Medical websites.
• Ensure regulatory compliance and timely responses to inquiries.
• Provide training to Contact Center, Field Medical, and Field Commercial teams.
• Support audits and inspections and liaise with external partners.

Skills

Written and verbal communication

Project management

Regulatory understanding

Cross-functional collaboration

Clinical/pharma knowledge

Education

PhD/PharmD/MD/Master’s or equivalent

Job description

EMD Serono, Inc. is seeking a Sr. Manager of Medical Information to lead the US/Canada Medical Information Contact Center and content development, with primary focus on rare tumors and oncology.

You will drive audit readiness, regulatory compliance, and cross-functional collaboration to deliver accurate medical information responses. The role involves digital content development for US/Canadian websites and training programs for internal teams, with in-office presence required three days per