Senior Manager Luxury Services - Full Time (Caesars Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 90,000 - 100,000; Full time

Job summary

Caesars Entertainment in Atlantic City is seeking a Senior Luxury Services Manager to lead the Luxury Services team in delivering exceptional, personalized experiences for high-value guests. The role emphasizes operational excellence, guest satisfaction, and strategic growth while aligning with Forbes and AAA luxury standards.

Starting Salary Range: $90,000 - $100,000 annually. The position drives brand loyalty and guest lifetime value across Caesars properties through high-touch service and

Responsibilities

• Lead daily Luxury Services operations to deliver high-touch, white-glove service.
• Collaborate cross-department to drive guest satisfaction and revenue growth.

Job description

The Senior Luxury Services Manager is responsible for leading the daily operations with the Luxury Services team in delivering exceptional, personalized service to Caesars Entertainment’s high-value, luxury guests. This role champions operational excellence, guest satisfaction, and revenue growth through strategic leadership, cross-departmental collaboration, and a commitment to luxury standards. By consistently delivering high-touch and white-glove service that meets Forbes and AAA luxury standards, Luxury Servicessupports enterprise-wide goals by expanding the Caesars Rewards ecosystem beyond traditional gaming. This approach is designed to elevate brand perception, increase guest lifetime value, and foster loyalty across Caesars Entertainment properties.

Starting Salary Range: $90,000 - $100,000 annually