Senior Manager Learning Design (Hybrid)

American Medical Association; Chicago (IL); Hybrid; USD 105,000 - 139,000; Full time

Benefits offered by this job

Incentive plan

Job summary

The American Medical Association is seeking a Senior Manager Learning Design for a hybrid role in Chicago, IL. You will lead a team of learning experience designers, oversee end-to-end course development, and align education goals with AMA Ed Hub and internal business units.

You will ensure scalable learning delivery, governance, and analytics, while shaping quality standards and leveraging adult learning models to maximize impact.

Qualifications

• Bachelor's degree required; Master’s degree strongly preferred.
• 7+ years designing, developing, or creating education for adult learners.
• Proven ability to translate subject-matter content into engaging learning experiences.
• Experience in people management.

Responsibilities

• Guide design, development and evaluation of education across AMA Ed Hub and internal units.
• Own intake and prioritization of learning projects from AMA units and Education Center.
• Align education goals with AMA business needs and maintain program analytics; oversee timelines and resources.
• Lead, mentor and evaluate staff to foster a collaborative team environment.

Skills

Adult learning design

People management

Learning experience design

Education

Bachelor's degree

Master's degree

Tools

Learning Management Systems (LMS)

Job description

Senior Manager Learning Design (Hybrid)

Chicago, IL, United States

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Senior Manager Learning Design (Hybrid) on our Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Senior Manager Learning Design, you will lead a team of learning experience designers in the design, development and evaluation of education for physicians, healthcare teams, and general audiences. Oversee end-to-end learning project timelines, allocate resources, and set efficient course development workflows. Align short- and long-term training goals with AMA business needs while maintaining team operational oversights including learning management systems and program analytics. Utilize feedback and performance data to refine educational delivery across all platforms. Shape quality assurance guidelines, governance frameworks, and operational templates for scalable learning delivery.

Strategy Execution

• Guide the design, development, and evaluation of education that advances the goals of AMA Ed Hub and the education related goals of internal business units and external collaborators
• Own the intake and prioritization of learning experience design projects from other AMA business units and the Education Center
• Align short- and long-term education goals with business needs of the AMA Ed Hub and the Career Advancement Collective
• Create education that meets learner and AMA needs while also conserving, re-purposing, and repackaging content more effectively
• Coordinate with cross-functional stakeholders including publishing, product management, partnership, content, and marketing teams to ensure proper planning and execution of learning design projects
• Facilitate definition and alignment of scope, goals, success measures, milestones, and resource requirements, in collaboration with the Director, Learning Experience
• Monitor and report on progress to all stakeholders, identify and mitigate risks and issues, and create and properly maintain documentation

Operations Oversight and Quality Improvement

• Ensure Learning Experience Design operations are outcomes-oriented, tested in the marketplace, attentive to the needs of users, and streamlined
• Ensure the learning experience design program tracks toward vision, strategy and goals, and report on progress toward goals
• Implement and continuously improve quality standards and best practices, including accreditation standards, ensuring all education in AMA Ed Hub reflects these high standards
• Leverage evidence-informed adult learning models, methods and modalities to guide the Learning Experience Design team in creating effective experiences
• Evaluate and analyze performance of education offerings, reporting and presenting analyses with recommendations to support decision-making

Staff Management

• Lead, mentor, and provide management oversight for staff.
• Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
• Responsible for developing staff knowledge and skills to support career development.

May include other responsibilities as assigned

REQUIREMENTS

• Education: Bachelor's degree required, Master's degree strongly preferred (P1+/M2+)
• Years of experience: 7+ years in designing, developing, or creating education for adult learners
• Demonstrated experience in translating subject-matter content into engaging learning experiences
• Experience in people management required; able to attract and develop talent.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $104,872-$138,737. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.