Senior Manager IT Systems

United States Digital Space LLC; San Mateo (CA); On-site; USD 200,000 - 250,000; Full time

Benefits offered by this job

Healthcare benefits

Professional development stipend

Job summary

United States Digital Space LLC in the United States is seeking a Senior Manager of IT Systems to lead a team of five systems engineers and own the corporate cloud infrastructure and identity management programs.

You will design and deliver advanced automations using Terraform, AWS Lambda, Google Cloud Functions, and Okta Workflows, while collaborating with Security, Engineering, and People Operations to secure and scale our platforms.

Qualifications

• 8+ years IT experience with 4+ years in IT systems engineering, infrastructure, IT security, or related roles.
• Advanced expertise in identity management, SCIM integrations, and user lifecycle management with Okta or similar platforms.
• Strong scripting/programming skills, especially Python for automations in AWS Lambda or Google Cloud Functions.
• Extensive experience developing integrations/automations with enterprise automation platforms (e.g., Okta Workflows).
• Cloud infrastructure experience (AWS, Google Cloud, Azure) with networking fundamentals, security best practices, and IaC (Terraform/CloudFormation).
• Policy automation and configuration management using Terraform or CloudFormation.
• Excellent communication and ability to convey complex technical ideas across diverse audiences.
• Proven track record delivering complex projects end-to-end and documenting them thoroughly.

Responsibilities

• Lead a team of five systems engineers and own all IT SaaS infrastructure.
• Oversee IT system projects from inception to completion across multiple platforms and departments.
• Develop and maintain identity management, endpoint management, and security infrastructure with compliance.
• Design and implement automations using Terraform, AWS Lambda, and Google Cloud Functions.
• Architect and support integrations with Terraform, Okta Workflows, and similar tools.
• Develop and maintain system and security policies aligned with best practices and standards.
• Collaborate with Security, Engineering, Business Systems, and People Operations to design scalable solutions.
• Provide Tier 3 troubleshooting for highly complex issues.
• Create runbooks, scripts, and detailed technical documentation.
• Continuously evaluate opportunities to refine architecture and automate workflows.

Skills

Identity management

SCIM integrations

Okta

Python

AWS Lambda

Google Cloud Functions

Terraform

CloudFormation

Automation

Scripting

Tools

Okta Workflows

Terraform

CloudFormation

AWS

Google Cloud Platform

Azure

Job description

Who We Are

the company is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and the company is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million the company devices are deployed across 170+ countries.

About the Role

As a Senior Manager of IT Systems at the company, you will be responsible for managing a team of IT Systems Engineers, driving technical ownership and delivering advanced solutions across our corporate cloud infrastructure and identity management systems. You'll leverage deep expertise to organize work, build and support complex automations, enhance security, and streamline integrations beyond traditional tooling; utilizing platforms such as Terraform, Google Cloud Functions, and Okta Workflows. We're looking for a proactive leader who embraces accountability, thrives on collaboration and is passionate about creating a thriving team to build out IT systems to meet the evolving demands of the company.

What You'll Do

• Lead a team of 5 systems engineers and owning all IT SaaS infrastructure.
• Lead IT system projects beginning to end, coordinating across multiple platforms and departments company-wide.
• Lead the development and maintenance of sophisticated identity management, endpoint management, and security infrastructure, ensuring compliance and optimal user experiences.
• Design, build, and optimize complex automations leveraging advanced scripting and server less technologies such as AWS Lambda and Google Cloud Functions.
• Architect, implement, and support integrations using platforms like Terraform, Okta Workflows, or equivalent tools to automate critical business processes.
• Develop and maintain system and security policies aligned with best practices and industry standards.
• Collaborate closely with cross-functional technical teams, including Security, Engineering, Business Systems, and People Operations, to design scalable and secure solutions.
• Provide expert-level troubleshooting and Tier 3 support for highly complex technical issues.
• Develop comprehensive runbooks, scripts, and detailed technical documentation to support ongoing operations.
• Continuously evaluate opportunities to refine system architecture, automate workflows, and improve overall system efficiency.

What You Bring

• 8+ years overall experience in the IT field, 4+ years of progressive experience in IT systems engineering, infrastructure, IT security, or related technical roles.
• Advanced technical expertise in identity management, SCIM integrations, and comprehensive user lifecycle management with significant experience in Okta or similar platforms.
• Strong proficiency with scripting and programming, especially using Python for automations in AWS Lambda or Google Cloud Functions.
• Extensive experience developing integrations and automations with tools such as Okta Workflows or other enterprise-grade automation platforms.
• Solid familiarity with cloud infrastructure (AWS, Google Cloud, or Azure), including networking fundamentals, security best practices, and infrastructure-as-code (IaC) methodologies.
• Expertise in configuration management and policy automation tools like Terraform or CloudFormation.
• Excellent communication skills with the ability to clearly articulate complex technical ideas to diverse audiences.
• Demonstrated capability in independently managing complex projects from initial concept through completion and ongoing documentation.
• Highly collaborative, with a proven record of effectively partnering across teams to drive technical excellence.

Employee Benefits

the company is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firm wide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Annual Pay Range

At the company, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A the company employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range

$200,000—$250,000 USD

the company Is An Equal Opportunity Employer

As an equal opportunity employer, the company is committed to providing employment opportunities to all individuals. All applicants for positions at the company will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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