Sr. IT Systems Engineer

United States Digital Space LLC; San Mateo (CA); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Healthcare programs (employee 100%, 80

Vision, dental

HSA with employer contributions

Mental health support

Parental leave & fertility benefits

Paid holidays & flexible PTO

Professional development stipend

Wellness/fitness benefits

Healthy lunches provided daily

Commuter benefits

Job summary

United States Digital Space LLC in San Mateo, CA is seeking a Senior IT Systems Engineer to own and enhance our corporate cloud identity and security stack. You will design automations, manage identity platforms, and integrate workflows using AWS Lambda, Google Cloud Functions, and Okta Workflows.

Collaborate across Security, Engineering, and People Operations to build scalable, secure systems, develop runbooks, and provide Tier 3 support for complex issues, while driving continuous improvements

Qualifications

• 6+ years of IT experience with 4+ years in systems engineering, infrastructure, or security.

Responsibilities

• Lead development and maintenance of identity management, endpoint management, and security infrastructure.

Skills

Identity management

SCIM integrations

Okta

Python

Workato

Cloud infrastructure

AWS

Google Cloud

Terraform

CloudFormation

Tools

Terraform

CloudFormation

AWS

Google Cloud

Job description

Who We Are

the company is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and the company is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million the company devices are deployed across 170+ countries.

About This Role

As a Senior IT Systems Engineer at the company, you will be responsible for driving technical ownership and delivering advanced solutions across our corporate cloud infrastructure, and identity management systems. You'll leverage deep expertise to build complex automations, enhance security, and streamline integrations beyond traditional tooling; utilizing platforms such as AWS Lambda, Google Cloud Functions, and Okta Workflows. We're looking for a proactive team player who embraces accountability, thrives on collaboration, and is passionate about creating robust, secure, and scalable systems to meet the evolving demands of our internal teams and business partners.

What You'll Do

• Lead the development and maintenance of sophisticated identity management, endpoint management, and security infrastructure, ensuring compliance and optimal user experiences.

• Design, build, and optimize complex automations leveraging advanced scripting and serverless technologies such as AWS Lambda and Google Cloud Functions.

• Architect, implement, and support integrations using platforms like Workato, Okta Workflows, or equivalent tools to automate critical business processes.

• Develop and maintain system and security policies aligned with best practices and industry standards.

• Collaborate closely with cross-functional technical teams, including Security, Engineering, Business Systems, and People Operations, to design scalable and secure solutions.

• Provide expert-level troubleshooting and Tier 3 support for highly complex technical issues.

• Develop comprehensive runbooks, scripts, and detailed technical documentation to support ongoing operations.

• Continuously evaluate opportunities to refine system architecture, automate workflows, and improve overall system efficiency

What You Bring

• 6+ years overall experience in the IT field, 4+ years of progressive experience in IT systems engineering, infrastructure, IT security, or related technical roles.

• Advanced technical expertise in identity management, SCIM integrations, and comprehensive user lifecycle management with significant experience in Okta or similar platforms.

• Strong proficiency with scripting and programming, especially using Python for automations in AWS Lambda or Google Cloud Functions.

• Extensive experience developing integrations and automations with tools such as Workato or other enterprise-grade automation platforms.

• Solid familiarity with cloud infrastructure (AWS, Google Cloud, or Azure), including networking fundamentals, security best practices, and infrastructure-as-code (IaC) methodologies.

• Expertise in configuration management and policy automation tools like Terraform or CloudFormation.

• Excellent communication skills with the ability to clearly articulate complex technical ideas to diverse audiences.

• Demonstrated capability in independently managing complex projects from initial concept through completion and ongoing documentation.

• Highly collaborative, with a proven record of effectively partnering across teams to drive technical excellence

US Employee Benefits

the company is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans

• Nationwide medical, vision and dental coverage

• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options

• Expanded mental health support

• Paid parental leave policy & fertility benefits

• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time

• Professional development stipend

• Wellness/fitness benefits

• Healthy lunches provided daily

• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Annual Pay Range

At the company, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A the company employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range

$150,000—$230,000 USD

the company Is An Equal Opportunity Employer

As an equal opportunity employer, the company is committed to providing employment opportunities to all individuals. All applicants for positions at the company will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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