Senior Manager, IT Product Management

Charles Schwab; Southlake (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Employee stock purchase plan

Sabbatical after 5 years

Paid parental leave

Job summary

Charles Schwab in the United States is seeking an Senior Manager of IT Product Management to translate banking core and deposit priorities into executable work. You will own and prioritize the team backlog, guiding discovery through delivery with an Agile team to deliver reliable banking capabilities.

You will collaborate with Deposit Product Management, engineers, analysts, and operations, and apply AI-enabled tools to accelerate requirements development and prototyping while maintaining strong

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 5+ years of experience in product ownership, product delivery, business systems analysis, technology delivery, or a related discipline.
• Proven ability to own and prioritize an Agile team backlog and translate business needs into epics and stories.
• Experience partnering with engineers, architects, analysts, and business stakeholders to deliver technology solutions.
• Ability to analyze complex needs and convert ambiguity into clear, executable work.
• Strong knowledge of Agile, Scrum, and scaled delivery practices.
• Experience using JIRA, Rally, Confluence, or comparable Agile tools.
• Experience applying AI-enabled development lifecycle practices or AI-assisted tooling.

Responsibilities

• Own, prioritize, and maintain the team backlog in line with strategy and roadmaps.
• Translate features into well-defined epics, user stories, and acceptance criteria.
• Collaborate with Deposit Product Management, stakeholders, and tech teams to clarify needs.
• Lead backlog refinement, PI Planning, reviews, and other Agile activities.
• Provide day-to-day scope and priority decisions to sustain momentum.
• Identify dependencies and risks; coordinate with partner teams.
• Ensure work is ready for development and traceable to outcomes.
• Support testing, deployment readiness, and post-release follow-up.
• Maintain backlog transparency for team members and stakeholders.
• Leverage data and insights to improve requirements and priorities.
• Apply AI-enabled tools to accelerate analysis and delivery.
• Contribute to standard practices and continuous improvement across Bank Platform.

Skills

Backlog ownership

Agile leadership

Stakeholder collaboration

Effective communication

Decision making

Education

Bachelor’s degree or equivalent experience

Tools

JIRA

Rally

Confluence

AI-enabled tools

Job description

Your opportunity

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Help shape the next generation of banking at Schwab! The Bank Platform team connects business strategy with technology delivery to expand deposit product capabilities, simplify client and employee experiences, and modernize the core platforms that power the bank.

As the Senior Manager, IT Product Management, you will work closely with Product Management, Bank Technology, business partners, and your Agile team to translate banking core and deposit product priorities and complex business needs into clear, executable work. You will own and prioritize the team backlog, guide work from discovery through delivery, and help the team deliver valuable, reliable banking capabilities.

What You’ll Do

• Own, prioritize, and maintain the team backlog in alignment with product strategy, roadmap priorities, and delivery commitments.
• Translate features and business objectives into well-defined epics, user stories, acceptance criteria, and supporting requirements that Agile teams can estimate and deliver.
• Partner with Deposit Product Management, business stakeholders, architects, engineers, analysts, operations, risk, and other teams to clarify needs and inform solution decisions.
• Lead backlog refinement and support iteration planning, PI Planning, reviews, demonstrations, and other Agile delivery activities.
• Provide timely clarification and make day-to-day scope and priority decisions so the team can maintain delivery momentum.
• Identify dependencies, risks, assumptions, and decision needs; coordinate with partner teams and elevate when appropriate.
• Ensure work is ready for development, traceable to intended outcomes, and validated against acceptance criteria.
• Partner with testing, operations, and business stakeholders to support user acceptance, implementation readiness, production certification, and post-release follow-up.
• Maintain transparency into backlog health, progress, tradeoffs, and changes for team members and stakeholders.
• Use data, client and employee insights, and feedback to improve requirements, priorities, and delivered solutions.
• Apply AI-enabled tools responsibly to accelerate analysis, requirements development, prototyping, documentation, and team productivity.
• Contribute to Product Owner standards, shared practices, peer learning, and continuous improvement across Bank Platform.

What you have

Required Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 5+ years of experience in product ownership, product delivery, business systems analysis, technology delivery, or a related discipline.
• Demonstrated experience owning and prioritizing an Agile team backlog and translating business needs into epics, user stories, and acceptance criteria.
• Experience partnering directly with engineers, architects, analysts, and business stakeholders to deliver technology solutions.
• Ability to analyze complex business and technology needs, identify dependencies, and convert ambiguity into clear, executable work.
• Strong working knowledge of Agile, Scrum, and scaled delivery practices.
• Experience using JIRA, Rally, Confluence, or comparable Agile delivery and collaboration tools.
• Experience applying AI-enabled development lifecycle (AIDLC) practices or AI-assisted tools to accelerate requirements development, analysis, prototyping, testing, documentation, or delivery activities.
• Ability to communicate effectively with employees, peer leaders, senior leaders, and cross-functional partners.

Preferred Qualifications

• Experience in banking, financial services, deposit products, payments, or core banking.
• Experience supporting platform modernization, new product implementation, or complex enterprise integration.
• Familiarity with PI Planning, Agile Release Trains, backlog readiness, and scaled dependency management.
• Experience with third-party platforms, vendor-supported solutions, APIs, data mapping, or cross-domain integrations.
• Familiarity with regulated environments and the importance of operational readiness, risk management, controls, and clear decision-making.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance