Manager, IT Product Management

Charles Schwab; Austin (TX); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) match

Employee stock purchase plan

Sabbatical program

Parental leave

Tuition reimbursement

Health, dental, vision insurance

Job summary

Charles Schwab’s Bank Platform team seeks a Manager, IT Product Management to translate banking priorities into executable work. You will own the team backlog, define epics and user stories, and partner with Deposit Product Management, engineers, and business partners to deliver reliable banking capabilities.

You will drive iteration planning, PI planning, and reviews while ensuring alignment with strategy and delivery commitments.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2+ years in product ownership, delivery, or related discipline.
• Experience owning and prioritizing an Agile team backlog.
• Experience partnering with engineers, architects, and stakeholders.
• Ability to translate needs into epics, user stories, and acceptance criteria.
• Knowledge of Agile, Scrum, and scaled delivery practices.
• Experience with Agile tools (JIRA, Rally, Confluence).
• Experience applying AI-enabled development lifecycle practices.

Responsibilities

• Own and maintain the team backlog aligned with product strategy and priorities.
• Translate features into epics, stories, acceptance criteria, and requirements.
• Partner with product management, engineering, and stakeholders to clarify needs.
• Support backlog refinement, PI Planning, reviews, and demos.
• Provide clarifications and balance scope and priority to sustain delivery momentum.
• Identify dependencies, risks, and decisions; coordinate with partners.
• Ensure work is ready for development and traceable to outcomes.
• Support testing, deployment readiness, and post-release follow-up.
• Maintain backlog transparency for team and stakeholders.
• Use data and feedback to improve requirements and priorities.
• Apply AI-enabled tools to accelerate analysis and prototyping.
• Contribute to Bank Platform standards and continuous improvement.

Skills

Product ownership

Backlog prioritization

Stakeholder collaboration

Agile & Scrum

JIRA/Confluence

AI-enabled development

Effective communication

Education

Bachelor’s degree or equivalent

Tools

JIRA

Rally

Confluence

Job description

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Help shape the next generation of banking at Schwab! The Bank Platform team connects business strategy with technology delivery to expand deposit product capabilities, simplify client and employee experiences, and modernize the core platforms that power the bank.

As the Manager, IT Product Management, you will work closely with Product Management, Bank Technology, business partners, and your Agile team to translate banking core and deposit product priorities and complex business needs into clear, executable work. You will own and prioritize the team backlog, guide work from discovery through delivery, and help the team deliver valuable, reliable banking capabilities.

What You’ll Do

• Own, prioritize, and maintain the team backlog in alignment with product strategy, roadmap priorities, and delivery commitments.
• Translate features and business objectives into well-defined epics, user stories, acceptance criteria, and supporting requirements that Agile teams can estimate and deliver.
• Partner with Deposit Product Management, business stakeholders, architects, engineers, analysts, operations, risk, and other teams to clarify needs and inform solution decisions.
• Facilitate backlog refinement and support iteration planning, PI Planning, reviews, demonstrations, and other Agile delivery activities.
• Provide timely clarification and make day-to-day scope and priority decisions so the team can maintain delivery momentum.
• Identify dependencies, risks, assumptions, and decision needs; coordinate with partner teams and escalatr when appropriate.
• Ensure work is ready for development, traceable to intended outcomes, and validated against acceptance criteria.
• Partner with testing, operations, and business stakeholders to support user acceptance, implementation readiness, production certification and post-release follow-up.
• Maintain transparency into backlog health, progress, tradeoffs, and changes for team members and stakeholders.
• Use data, client and employee insights, and feedback to improve requirements, priorities, and delivered solutions.
• Apply AI-enabled tools responsibly to accelerate analysis, requirements development, prototyping, documentation and team productivity.
• Contribute to Product Owner standards, shared practices, peer learning, and continuous improvement across Bank Platform.

What you have

Required Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 2+ years of experience in product ownership, product delivery, business systems analysis, technology delivery, or a related discipline.
• Demonstrated experience owning and prioritizing an Agile team backlog and translating business needs into epics, user stories, and acceptance criteria.
• Experience partnering directly with engineers, architects, analysts, and business stakeholders to deliver technology solutions.
• Ability to analyze business and technology needs, identify dependencies, and convert ambiguity into clear, executable work.
• Working knowledge of Agile, Scrum, and scaled delivery practices.
• Experience using JIRA, Rally, Confluence, or comparable Agile delivery and collaboration tools.
• Experience applying AI-enabled development lifecycle (AIDLC) practices or AI-assisted tools to accelerate requirements development, analysis, prototyping, testing, documentation, or delivery activities.
• Ability to communicate effectively with employees, peers, leaders, and cross-functional partners.

Preferred Qualifications

• Experience in banking, financial services, deposit products, payments, or core banking.
• Experience supporting platform modernization, new product implementation, or complex enterprise integration.
• Familiarity with PI Planning, Agile Release Trains, backlog readiness, and scaled dependency management.
• Experience with third-party platforms, vendor-supported solutions, APIs, data mapping, or cross-domain integrations.
• Familiarity with regulated environments and the importance of operational readiness, risk management, controls, and clear decision-making.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance