Senior Manager, IT – IT Development

The Chronicle Of Higher Education, Inc.; Clayton (MO); On-site; USD 70,512 - 104,104; Full time

Job summary

The Senior Manager IT at University of Missouri - St. Louis oversees IT Development, leading a team responsible for design, development, and integration of enterprise software supporting academic, administrative, and business operations.

Responsibilities include setting technical standards, managing the software development lifecycle, securing data, and aligning projects with campus strategy while developing staff.

Qualifications

• Bachelor’s degree and 6+ years of relevant experience; Master’s degree and 5+ years, Doctorate and 3 years; or an equivalent combination of education and experience.
• 5+ years of experience as a supervisor/manager.
• Experience with ERP, CRM, Student Information System, Advancement, or similar enterprise systems.
• Experience with Microsoft Azure, AWS, or other cloud platforms.
• Experience with technologies including SQL Server, Oracle, PostgreSQL, MySQL, .NET/C#, Python, REST APIs, Azure IntegrationServices, Boomi, Power BI, Kuali Build, Bridge, and other software commonly used in higher education

Responsibilities

• Lead a team of application developers.
• Establish team goals, priorities, and performance expectations.
• Conduct performance evaluations and provide feedback.
• Support employee growth through professional development and training.
• Allocate and manage staff resources for project delivery.
• Foster a collaborative, customer-focused, and innovative environment.
• Direct design, development, deployment, and maintenance of enterprise software applications.
• Establish software development standards, testing methodologies, and deployment processes.
• Oversee all phases of the SDLC.
• Ensure scalable, secure, maintainable applications.
• Evaluate emerging technologies to improve operations.
• Lead integrations between enterprise apps and cloud services.
• Design API-based and event-driven integrations.
• Ensure secure data exchange across systems.
• Lead database design and performance optimization.
• Support security, backup, and recovery processes.
• Manage project portfolios and prioritization.
• Develop roadmaps aligned with institutional strategy.
• Promote governance, security, and compliance with standards.
• Partner with campus leadership to identify tech solutions.
• Support change, release, QA, and secure coding practices.
• Participate in architecture planning and modernization efforts.
• Contribute to reporting, analytics, and data governance initiatives
• Support overall departmental and campus-wide objectives

Skills

Leadership

Strategic planning

Project management

Team supervision

Communication

Education

Bachelor's degree

Master's degree

Doctorate

Tools

Azure

AWS

REST APIs

Power BI

Boomi

Kuali Build

Job description

Hiring Department

University of Missouri - St. Louis, Information TechnologyServices

Job Description

JOB SUMMARY

The Senior Manager, Information Technology – IT Developmentprovides strategic and operational leadership for the University'sapplication development and integration services. This positionleads a team of software developers responsible for the design,development, integration, maintenance, and support of enterprisetechnology solutions that enable critical academic, administrative,and business operations. The position serves as both a technicalleader and people manager, overseeing application portfolios,systems integrations, database architecture practices, projectdelivery, strategic planning, and staff development while ensuringalignment with institutional priorities.

PRIMARY RESPONSIBILITIES

Leadership & Staff Management – 20%

• Lead, mentor, coach, and develop a team of applicationdevelopers.
• Establish team goals, priorities, and performance expectationsaligned with departmental and university objectives.
• Conduct performance evaluations and provide ongoing coaching andfeedback.
• Support employee growth through professional development andtraining opportunities.
• Allocate and manage staff resources to balance project deliveryand operational support functions.
• Foster a collaborative, customer-focused, and innovative workenvironment.

Application Development & Technical Leadership –20%

• Direct the design, development, enhancement, implementation, andmaintenance of enterprise software applications.
• Establish software development standards, coding practices,testing methodologies, and deployment processes.
• Oversee all phases of the software development lifecycle,including requirements gathering, design, development, testing,implementation, and support.
• Ensure applications are scalable, secure, maintainable, andaligned with enterprise architecture standards.
• Evaluate emerging technologies and recommend solutions thatimprove operational effectiveness.

Systems Integration & Data Management – 20%

• Lead the development and support of integrations betweenenterprise applications, cloud services, and third-partysystems.
• Design and oversee API-based, event-driven, and other enterpriseintegration solutions.
• Ensure secure, reliable, and efficient exchange of data acrossinstitutional systems.
• Provide leadership related to database design, optimization, andapplication data architecture.
• Collaborate with database administrators to support applicationperformance, security, backup, and recovery processes.
• Promote data integrity, consistency, and quality acrossenterprise systems.

Project Portfolio & Strategic Planning – 20%

• Manage a portfolio of application development and integrationprojects.
• Collaborate with stakeholders to prioritize initiatives based oninstitutional strategy and business needs.
• Develop project plans, timelines, budgets, resource allocations,and risk mitigation strategies.
• Monitor project progress, dependencies, deliverables, andoutcomes.
• Partner with campus and ITS leadership to identify technologysolutions that improve business processes and operationalefficiency.
• Develop and execute application development roadmaps aligned withthe University's strategic plan.

Customer Engagement, Governance & Security – 15%

• Build partnerships with academic and administrative departmentsacross the university.
• Translate business requirements into technical solutions.
• Communicate project status, risks, technical concepts, andrecommendations to both technical and non-technicalaudiences.
• Promote high levels of customer satisfaction through responsivesupport and continuous improvement.
• Ensure compliance with institutional security standards,accessibility requirements, and applicable regulations.
• Support change management, release management, quality assurance,and secure coding practices.
• Lead vulnerability remediation and application securityinitiatives.

Other Responsibilities – 5%

• Participate in enterprise architecture planning and technologymodernization efforts.
• Support reporting, analytics, and data governanceinitiatives.
• Contribute to continuous improvement activities within ITS.
• Perform other duties as assigned in support of departmental andcampus-wide objectives.
• As with all positions, may perform other job-relatedresponsibilities as needed to support departmental and campus-wideneeds.

CORE COMPETENCIES

Technical Competencies

• Enterprise application architecture
• Software Development Lifecycle (SDLC)
• Systems integration and API development
• SQL and relational database management
• Application security principles and practices
• Cloud-based application services
• Data architecture and reporting frameworks
• Version control systems and DevOps methodologies

Leadership Competencies

• Staff supervision and employee development
• Strategic planning and organizational leadership
• Project and portfolio management
• Resource allocation and prioritization
• Change management and process improvement

Professional Competencies

• Strong written and verbal communication skills
• Analytical thinking and problem-solving ability
• Ability to manage multiple priorities and complex projects
• Customer service and stakeholder engagement
• Collaboration and relationship building
• Continuous improvement mindset

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Work is primarily performed in a professional office and technologyenvironment with regular interaction with faculty, staff, vendors,and campus stakeholders. The role requires extensive computerusage, participation in meetings, review of technicaldocumentation, and frequent communication with both technical andnon-technical audiences. The position involves sustained analyticalreasoning, complex problem solving, strategic decision making,project prioritization, and leadership responsibilities.

SUPERVISORY RESPONSIBILITIES

Directly supervises a team of application developers and technicalstaff. Responsibilities include hiring, onboarding, coaching,performance management, workload allocation, professionaldevelopment planning, and overall management of team performanceand productivity.

Shift

40 hours/week, Monday through Friday

Minimum Qualifications

• Bachelor’s degree and 6+ years of relevant experience; Master’sdegree and 5+ years, Doctorate and 3 years; or an equivalentcombination of education and experience.
• 5+ years of experience as a supervisor/manager.

Preferred Qualifications

• Master's degree in Information Technology, Computer Science,Business Administration, or related field.
• Experience working in higher education technologyenvironments.
• Experience supporting ERP, CRM, Student Information System,Advancement, or similar enterprise systems.
• Experience with Microsoft Azure, Amazon Web Services, or othercloud platforms.
• Experience with ColdFusion application development platform andapplication server.
• Familiarity with DevOps methodologies, CI/CD pipelines, andsource control systems.
• Project management training or certifications, such as PMP, ScrumMaster, or Agile certifications.
• Experience with technologies including SQL Server, Oracle,PostgreSQL, MySQL, .NET/C#, Python, REST APIs, Azure IntegrationServices, Boomi, Power BI, Kuali Build, Bridge, and other softwarecommonly used in higher education

Anticipated Hiring Range

$70,512 - $104,104

Grade

GGS-012

University Title

SENIOR MANAGER IT

Internal applicants can determine their University title byaccessing the Talent Profile tile in myHR.

Application Materials

• Application materials include a cover letter and resume.Finalists will be asked to provide references at a laterdate.
• Applicants must combine all application materials into one PDF orMicrosoft Word document and upload as a resume attachment to theUMSL Careers:https://www.umsl.edu/services/hrs/careers/index.html
• Limit document name to 50 characters. Maximum size limit is 11MB.Do not include special characters (e.g., /, &, %, etc.). Forquestions about the application process, please [e-mail]. If you are experiencing technical problems,please email [e-mail].

Sponsorship Information

Applicants must be authorized to work in the United States. TheUniversity will not sponsor applicants for this position foremployment visas.

Benefit Eligibility

This position is eligible for University benefits. As part of yourtotal compensation, the University offers a comprehensive benefitspackage.

• medical
• dental and vision plans
• retirement
• paid time off
• short- and long-term disability
• paid parentalleave
• paid caregiver leave
• educational fee discounts for allfour UM System campuses

For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of HumanResources at [e-mail].