Senior Manager, IT Infrastructure

Integer Holdings Corporation; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Life insurance

Parental leave

401(k) with company match

Paid holidays

Job summary

Integer Holdings Corporation in Plano, TX is seeking an senior Infrastructure leader to define and execute strategies for platform roadmaps. You will oversee infrastructure reliability, drive modernization, and partner with executives to balance innovation with stability.

The role requires mature leadership of cross‑functional teams, deep networking and server/cloud expertise, and a focus on security, compliance, and operational maturity.

Qualifications

• Bachelor's degree in Information Technology or related discipline, or equivalent work experience.
• 10+ years IT infrastructure experience with leadership responsibilities.
• 5+ years leading technical teams and managing performance, priorities, and development.
• Experience in infrastructure architecture, engineering, or operations in customer service or technical service environments preferred.

Responsibilities

• Provide direct people leadership to infrastructure engineering teams across network, server/cloud, and collaboration platforms.
• Own day-to-day infrastructure reliability, availability, and performance.
• Lead operational response for incidents and escalations; manage change processes.
• Chair and own the Infrastructure Architecture Review Board (ARB).
• Drive lifecycle management, modernization, and technical debt reduction.
• Communicate infrastructure risks and delivery status clearly and proactively.

Skills

Networking

Server & Cloud Infra

M365 / Collaboration

Endpoint Management

ITSM

Education

Bachelor's degree in IT or related field

Tools

Vendor management

Job description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right Accountability & Responsibilities: Adheres to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.

Infrastructure Strategy & Technology Evolution

Contribute to definition and execution of infrastructure strategies and platform roadmaps Identify emerging infrastructure and cloud technologies with potential applicability at Integer Evaluate new platform capabilities, tools, and services, providing recommendations on fitness, risk, and value Partner with the Head of Infrastructure on long‑term platform direction, investment priorities, and modernization initiatives Balance innovation and stability, ensuring new technologies are introduced responsibly

Platform Engineering & People Leadership

Provide direct people leadership to infrastructure engineering teams across: Network Server / cloud M365 collaboration Endpoint platforms Set clear expectations, goals, and performance standards for team members Coach and develop team members to increase technical depth, ownership, and operational maturity Build a culture of accountability, collaboration, and continuous improvement Lead staffing, workload prioritization, and skill development for infrastructure teams

Infrastructure Operations & Execution

Own day‑to‑day infrastructure reliability, availability, and performance Lead operational response for infrastructure incidents and escalations Ensure consistent execution of incidents, problem, and change processes for infrastructure platforms Manage infrastructure vendor and managed service provider relationships

Architecture Review Board (ARB) Ownership

Chair and own the Infrastructure Architecture Review Board (ARB) Ensure architecture decisions consider: Current operational impact Alignment with future‑state strategy Security and resiliency requirements Use ARB outcomes to inform platform roadmaps and technical investment recommendations Escalate significant architectural or technology risks with options and recommendations

Architecture Alignment & Standards Execution

Execute against enterprise infrastructure architecture and technology standards Partner with Infrastructure Architects to: Validate design intent Preventing architectural drift Surface technical risk and debt Enforce standard implementation patterns through engineering teams

Integration & Continuous Improvement

Integrate acquisition resources and technologies into standard infrastructure platforms Drive lifecycle management, modernization, and technical debt reduction Establish and track KPIs for infrastructure health and ARB effectiveness Improve operational maturity and delivery discipline over time

Collaboration & Communication

Partner with: Service Delivery on infrastructure dependencies impacting users and sites Cybersecurity on secure design, controls, and compliance needs IT leadership on platform roadmaps and investment decisions Communicate infrastructure risks, outages, and delivery status clearly and proactively Performs other duties as required.

Education & Experience

Minimum Education: Bachelor’s degree in Information Technology or related discipline, or with equivalent work experience. Minimum Experience: 10+ years of IT‑related experience in enterprise infrastructure environments 5+ years of demonstrated people‑leadership experience, including leading technical teams and managing performance, priorities, and development 5+ years of experience in infrastructure architecture, engineering, or operations roles Experience working in customer service or technical service organizations preferred Knowledge & Skills: Required Strong operational and execution leadership Deep technical knowledge across: Networking Server and cloud infrastructureM365 / collaboration platforms Endpoint and device management Working knowledge of ITSM (Incident, Problem, Change) Ability to lead cross‑domain architecture discussions Vendor and MSP oversight experience Preferred Experience operating architecture review processes Exposure to enterprise architecture frameworks Experience in regulated or manufacturing environments Travel 10% to 15%

Benefits

• medical
• dental
• vision
• disability
• life insurance
• adoption benefits
• Parental leave is available after one year.
• Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance.
• Employees are immediately eligible to participate in the 401(k) plan with company matching contributions.
• We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off.

Compensation

Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success. Our compensation program includes base salary and a cash-based incentive program supporting our pay‑for‑performance philosophy.

EEO / Diversity

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

Integer Holdings Corporation (“Integer”) is an equal opportunity employer. We do not discriminate based on race, color, sex, religion, national origin, and on any other protected characteristics. We celebrate our many differences and remain committed to providing an inclusive workplace free from harassment and discrimination. Integer does not discriminate against any applicants or employees because he or she is a disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active‑duties wartime veteran, campaign badge veteran, referred to collectively as "Protected Veterans." It is also the policy of Integer to employ and to advance in employment, all people regardless of their status as individuals with disabilities. All employment decisions are based only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship, at all levels of employment. Additionally, Integer provides reasonable accommodations to qualified job applicants and associates who need them for medical or religious reasons. If you are interested in applying for an employment opportunity with Integer and believe you will need an accommodation for the application or job interview processes, please contact us at [phone] or via [e-mail] so that we may discuss appropriate adjustments to our processes to enable you to be considered for a job opening. This phone number and email address is strictly for the purpose of making a request for an accommodation. Status updates on your application cannot be provided to you through this phone extension or email. For status updates, please log in to https://integer.wd1.myworkdayjobs.com/en-US/External/login For remote eligible job postings, all work should be performed entirely outside of Alaska, California, Hawaii, Maine, Montana, and Washington. To review the Integer Applicant Global Privacy Statement, please click link below for your preferred language: English| Spanish| Malay| Chinese

Integer Holdings Corporation (NYSE: ITGR) is one of the largest medical device contract development and manufacturing organizations (CDMO) in the world, serving the cardiac rhythm management, neuromodulation, and cardio and vascular markets. As a strategic partner of choice to medical device companies and OEMs, Integer is committed to enhancing the lives of patients worldwide by providing innovative, high-quality products and solutions. The company's brands include Greatbatch Medical® and Lake Region Medical®.

Additional information is available at www.integer.net.