Senior Manager, Internal Controls & Assurance

Blue Shield of California; California; Hybrid; USD 138,000 - 207,000; Full time

Job summary

Blue Shield of California seeks a Senior Manager, Internal Controls to lead a team responsible for designing, testing, and maintaining the enterprise internal control framework across 700+ controls. You will partner with business leaders to close control gaps and strengthen governance, delivering a risk-based, sustainable control environment.

The role reports to the Director, Internal Controls and requires hands-on leadership across control assurance and control advisory, with opportunities to

Qualifications

• Bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree.
• Requires 8 years of prior relevant experience in public accounting, internal audit, and/or SOX/internal controls consulting.
• Requires 4 years of prior people management experience with direct responsibility for supervising, coaching, and evaluating direct report.
• Demonstrated 8 years of experience in internal controls, risk, audit, or compliance, including at least 3 years of people-management and portfolio delivery.
• Led multiple control assessment or testing engagements per year across at least 2 departments, ensuring consistent methodology, evidence standards, and reporting.
• Strong understanding of internal controls frameworks (COSO, SOX) and the ability to leverage that knowledge to make effective advisory recommendations.
• Experience in healthcare industry, specifically Medi-Cal and Medicare, preferred.

Responsibilities

• Lead a team and set expectations for engagement delivery, quality, and timeliness
• Own methodology, final quality review, influence resolution with senior leadership, manage escalation, and annual delivery for your portfolio of controls or assessments
• Lead risk assessments across assigned areas and drive the Internal Controls annual plan and priorities
• Oversee end-to-end control assessments and/or testing, including scoping, testing approach, evidence evaluation, and documentation standards
• Review workpapers and deliverables and ensure conclusions, observations, and recommendations remain evidence-based, complete, and consistent
• Approve observations and remediation plans and monitor timely completion and closure across the portfolio
• Communicate portfolio themes, risk impacts, and high-impact issues to senior leaders, and support CFO, ELT, and Audit Committee reporting as needed
• Partner with process owners across the organization to remove barriers, improve control design, and accelerate sustainable remediation
• Oversee the annual testing and attestation program and remediation oversight
• Lead end-to-end process assessments, including process mapping, control design, and readiness reviews, and own assessment quality along with policy and training enhancement recommendations
• Flex across testing and advisory work as priorities shift, ensuring the right resources and expertise are applied to each engagement
• Support AI and automation initiatives, helping the team and business partners design controls with appropriate human-in-the-loop oversight
• Provide mentorship, coaching, and performance management to Consultants, Seniors, and Experienced Professionals to strengthen their professional growth and delivery capability

Education

Bachelor's degree or High School Diploma/GED with 4 years of additional relevant experience

CPA, CIA, or CISA preferred

Job description

Blue Shield of California seeks a Senior Manager, Internal Controls to lead a team responsible for designing, testing, and maintaining the enterprise internal control framework across 700+ controls. You will partner with business leaders to close control gaps and strengthen governance, delivering a risk-based, sustainable control environment.

The role reports to the Director, Internal Controls and requires hands-on leadership across control assurance and control advisory, with opportunities to