Senior Manager I, Operations Improvement, Facility

Walmart; Kings Mountain (NC); On-site; USD 116,000 - 174,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Paid time off

Live Better U education benefits

Walmart Academy

Discount 10% card

Job summary

Walmart in Kings Mountain, NC seeks a Senior Manager, Operations Improvement to lead high-visibility initiatives that simplify work, strengthen performance, and drive measurable results. The role blends strategic thinking with hands-on execution and cross-functional partnership.

You’ll translate customer and operational needs into clear plans, remove barriers, and govern programs to ensure scalable improvements and sustained impact across the supply chain.

Qualifications

• Bachelor's degree in Business or related field; 3 years' experience in retail operations, content development, project management, or related area OR 5 years' experience in retail operations, content development, project management, or related area.

Responsibilities

• Drive execution of multiple business plans by setting priorities, removing obstacles, and measuring progress.
• Lead project governance across scope, milestones, timelines, resources, and budgets; provide stakeholder reporting.
• Build and sustain process improvements by analyzing data, defining standards, and driving adoption through change programs.
• Manage content initiatives by prioritizing requests and ensuring tools, templates, and communications meet governance standards.
• Hire, develop, and lead associates through coaching, performance expectations, and a team-based environment.

Skills

Governance

Change leadership

Stakeholder communication

People leadership

Data analysis

Education

Bachelor's degree in Business or related field

Master's degree in Business Administration

Project Management Certification

Six Sigma certification

Tools

Microsoft Office

Job description

$116,000 - $174,000/yr Regular / Permanent

Position Summary As Senior Manager, Operations Improvement, you'll lead multiple, high-visibility improvement initiatives that simplify how work gets done and strengthen performance across the business. You'll translate customer and operational needs into clear plans, remove barriers, and drive measurable results through strong governance, change leadership, and cross‑functional partnership. This role blends strategic thinking with hands‑on execution, enabling scalable improvements.

About Supply Chain Supply Chain is responsible for moving product through our network to serve customers with speed, accuracy, and consistency. Within SCIL, the Operations Improvement team focuses on making processes simpler, more executable, and easier to sustain—supported by clear standards, tools, and communication. This role helps ensure programs and processes land well in the business, drive behavior change, and improve efficiency and cost‑effectiveness over time.

What you’ll do

• Drive execution of multiple business plans by setting priorities, removing obstacles, and measuring progress
• Lead project governance across scope, milestones, timelines, resources, and budgets; provide stakeholder reporting
• Build and sustain process improvements by analyzing data, defining standards, and driving adoption through change programs
• Manage content initiatives by prioritizing requests and ensuring tools, templates, and communications meet governance standards
• Hire, develop, and lead associates through coaching, performance expectations, and a team‑based environment

What you’ll bring

• Experience leading multiple concurrent projects with strong governance, stakeholder updates, and risk management
• Demonstrated ability to simplify processes using data, establish standards, and drive sustainable rollouts
• Proven change leadership skills, including influencing behavior adoption and resolving post‑implementation issues
• Strength in content/tool management (templates, resources, intranet content) with a focus on quality and governance
• People leadership experience (selection, coaching, performance management, recognition) in a fast‑paced environment

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $116,000.00 - $174,000.00

• Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location)
• Stock

Minimum Qualifications

• Bachelor's degree in Business or related field and 3 years' experience in retail operations, content development, project management, or related area OR 5 years' experience in retail operations, content development, project management, or related area.

Preferred Qualifications

• Developing and delivering training
• Master's degree in Business Administration
• Project Management Certification
• Retail consulting.
• Six Sigma certification
• Using Microsoft Office.
• Working with cross‑functional teams

Primary Location: 799 SARA LEE ACCESS RD, KINGS MOUNTAIN, NC 28086-0000, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

• Discount CardGet 10% off Walmart associates are eligible for a 10% discount card on most regular‑priced items and fresh produce in‑store and on select items at Walmart.com. Eligible after 90 days of employment.
• Live Better U100% coveredEarn a degree or in‑demand skills certificates with no debt—Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
• Walmart AcademyGrow your skillsReady to grow your career? Walmart Academy offers job‑specific retail training and leadership courses to help Associates reach their career goals.
• Financial perksEnjoy 401(k) matching and stock purchase plans.
• Paid time offTake a break as needed for vacation, sick leave, holidays, parental leave, and more
• Comprehensive health benefitsMedical, dental, vision, and wellness programs for you and your family
• Wellbeing programsAccess mental health resources and assistance programs for life's challenges
• Career growth opportunitiesTraining, leadership programs, and clear paths to advance. Learn more

Life at Walmart

Imagine a workplace surrounded by innovation. At Walmart's new Home Office in Bentonville, Arkansas, we're redefining what it means to work at a global leader. Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting‑edge design and technology. From biking trails and outdoor courtyards to flexible, tech‑enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture. With amenities such as on‑site childcare at our Little Squiggles Children's Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we're creating a space where work‑life balance isn't just a goal—it's a reality. Beyond the campus, Bentonville offers a dynamic lifestyle with world‑class dining, art at the Crystal Bridges Museum, and countless outdoor activities. Whether you're exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you'll experience the perfect blend of small‑town charm and big‑city amenities.