(USA) Manager, Incubation & Onboarding

Walmart Inc.; Bellevue (WA); On-site; USD 96,000 - 186,000; Full time

Job summary

Walmart Inc. is hiring a Manager, Incubation & Onboarding to help Marketplace sellers adopt Walmart Fulfillment Services (WFS). You will manage a portfolio of sellers, guide them through onboarding milestones, and drive their first successful inbound activity.

This role combines seller engagement, pipeline management, problem solving, and data-driven decision making. You will identify onboarding barriers, develop scalable solutions, and partner with Product, Business Development, Marketing, and

Qualifications

• 3 years’ experience in channel partnerships, business management, product marketing, omni-channel merchandising, or related area.
• Prior work experience in eCommerce.

Responsibilities

• Manage a portfolio of sellers, engaging and guiding them through key WFS onboarding milestones.
• Educate sellers on WFS processes, tools, requirements, and best practices to launch and scale.
• Manage your seller pipeline in Salesforce, maintaining activity, funnel status, follow-ups, and outcomes.
• Use data to prioritize high-opportunity sellers and improve conversion and funnel velocity.
• Identify recurring seller pain points and translate feedback into actionable insights.
• Contribute to scalable playbooks, automation, and resources to improve onboarding.

Skills

Seller onboarding

CRM systems (Salesforce)

Cross-functional collaboration

Data-driven decision making

Performance metrics

Tools

Salesforce

Job description

Position Summary...

What you’ll do...

Role summary:
Manager,Incubation&Onboarding:YouwillplayakeyroleinhelpingMarketplacesellerssuccessfullyadoptWFS.Youwillmanageaportfolioofsellers,providingproactive,personalizedsupporttomovethemthroughtheonboardingjourneyandtowardtheirfirstsuccessfulinbound.Thisrolecombinessellerengagement,pipelinemanagement,problemsolving,anddata-drivendecisionmaking.Youwillidentifybarriersimpactingsellerprogress,developsolutions,andcollaboratewithcross-functionalpartnerstoimprovetheonboardingexperience.Youwillalsoserveasavoiceofthesellerbyidentifyingrecurringpainpointsandtranslatingthoseinsightsintoopportunitiesforprocessandproductimprovements.
About the team:
Ourteamworksdirectlywithsellerstounderstandtheirbusinesses,identifyonboardingbarriers,provideeducation,andconnectthemwiththerightsolutionsandresources.Wemanagesellerpipelinesandusedatatoprioritizeopportunities,measureadoption,andidentifyareaswherewecanimprovetheonboardingexperience.Wealsoserveasanimportantvoiceoftheseller,identifyingrecurringpainpointsandpartneringcloselywithProduct,BusinessDevelopment,Marketing,Operations,andothercross-functionalteamstodevelopscalablesolutions.Weareacollaborative,fast-movingteamfocusedonsolvingproblems,improvingthesellerexperience,anddrivingmeasurablegrowthforWFSandWalmartMarketplace.
What you’ll do:

• Manageaportfolioofsellers,proactivelyengagingandguidingthemthroughkeyWFSonboardingmilestones.
• EducatesellersonWFSprocesses,tools,requirements,andbestpracticestohelpthemsuccessfullylaunchandscale.
• ManageyoursellerpipelineinSalesforce,maintainingaccurateactivity,funnelstatus,follow-ups,andselleroutcomes.
• Usedatatoprioritizehigh-opportunitysellers,trackperformance,andidentifyopportunitiestoimproveconversionandfunnelvelocity.
• IdentifyrecurringsellerpainpointsandtranslatesellerfeedbackintoactionableinsightsforProductandOperations.
• Contributetoscalableprocesses,playbooks,automation,andresourcesthatimprovetheoverallWFSonboardingexperience.

What you’ll bring:

• Proven experience managing customer relationships and marketplace operations with a focus on performance metrics and strategic objectives.
• Strong expertise in partner onboarding processes, including account setup, product integration, and technical support.
• Demonstrated ability to lead cross-functional teams and collaborate effectively with internal and external stakeholders.
• Proficiency in workflow and operations management, utilizing key performance indicators to drive continuous improvement.
• Excellent communication skills with a commitment to ethical standards and integrity in all business practices.
• Experience mentoring and developing associates to build high-performing teams aligned with company values.
• Knowledge of CRM systems, Salesforce, and agile methodologies to support efficient process-driven development.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $96,000.00 - $186,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include :
- Stock

Minimum Qualifications...

3 years’ experience in channel partnerships, business management, product marketing, omni-channel merchandising, or related area.
Prior work experience in eCommerce.

Preferred Qualifications...

In channel partnerships, business management, product marketing, omni-channel merchandising, or related area.

Primary Location...

10900 Ne 4th St, Bellevue, WA 98004, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Discount Card

Get 10% off

Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.

Live Better U

100% covered

Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.

Medical, dental, vision, and wellness programs for you and your family

Access mental health resources and assistance programs for life’s challenges

Training, leadership programs, and clear paths to advance.

Imagine a workplace surrounded by innovation.At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.
Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you're exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you'll experience the perfect blend of small-town charm and big-city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

This isn't just a workplace—it's a destination for leaders eager to make a difference.