Senior Manager, HR Business Partner

BIC; Norwalk (CT); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

BIC World NAM is seeking an HR Business Partner for Commercial North America in Norwalk, CT. This role partners with senior leaders to shape talent strategy, drive engagement, and ensure compliant HR practices across 150 team members in a fast-paced environment.

The position supports recruitment, onboarding/offboarding, performance management, and learning initiatives within a hybrid work model. A strong background in FMCG or related consumer products is preferred.

Qualifications

• Bachelor's degree; 8–10 years HR experience in a manufacturing, distribution or retail setting.
• Experience across organizational design, leadership coaching, talent management and development.
• Experience with performance management and learning and development.
• Ability to handle highly confidential documents and information.
• Excellent interpersonal and written/verbal communication skills.
• Strong analytical and problem-solving skills with time management.
• Ability to lead without direct authority and handle multiple priorities.
• Proficient in MS Word, Excel, PowerPoint, Outlook; working knowledge of HRIS and ESA/Human Rights law.

Responsibilities

• Partner with senior management to recruit, manage objectives, develop careers and engagement.
• Lead management on employee relations, team dynamics, coaching, goal setting and performance.
• HR contact for policies, compensation, benefits and performance for ~150 team members.
• Monitor employment changes, handle investigations, terminations and counseling as needed.
• Support recruitment activities and onboarding/offboarding; guide North America talent processes.

Skills

HR management

Leadership coaching

Talent management

Performance management

Employee relations

Communication skills

Analytical skills

Time management

Initiative

Team player

Decision making

Education

Bachelor's degree

Tools

HRIS

MS Word

Excel

PowerPoint

Outlook

Job description

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

The HR Business Partner for NAM Commercial will play an important role in ensuring our team members perform to their full potential by shaping the employee experience and delivering best in class HR support to the organization. This role will be a trusted partner providing strategic guidance, direction and management of people-related topics that include talent management, culture, engagement, recruitment, retention, learning and development, and enabling a collaborative cross-functional culture.

What You’ll Do:

• Partner with senior management, leading the process of building talent capability through recruitment, management of objectives, career development, and engagement
• Lead and influence senior management and people managers on employee relations, team dynamics, coaching, goal setting and performance management
• Point of contact for HR related issues that includes but not limited to policies and procedures, compensation, benefits, and performance management for approximately 150 team members
• Monitor employment changes and ensure compliance with company policiesManage complex HR issues including employee counseling exit interviews, employee terminations and employee investigations
• Support recruitment activitiesand manage the onboarding and offboarding processManage and guide goal setting, engagement, performance management and talent management processes for North America

What We’re Looking for:

• Bachelor's Degree
• A minimum of 8 to 10 years of experience in human resources Experience and to a variety of HR facets including organizational design, leadership coaching, talent management and development, performance management, and learning and development.
• PriorHR experience in a manufacturing, distribution, or retail setting
• Experience in the FMCG industry
• Capable of appropriately handling highly confidential documents and information
• Excellent interpersonal and communication skills (verbal and written)
• Strong analytical problem-solving skills including time managementAbility to take initiative, ability to work effectively within a team environment
• Strong team player with high bias to action and accountabilityIs a self-starter, takes initiative, and detail oriented
• Excellent interpersonal skills
• Capable of appropriately handling highly confidential documents and information
• Strong analytical problem-solving skills including time management
• Ability to lead without direct authority
• Ability to handle multiple priorities in a fast-paced environment with minimal supervision
• Strong Computer Skills: MS Word, Excel, PowerPoint, Outlook, HRIS, etc.Working knowledge of ESA, Human Rights, AODA and other related legislation

BIC’s NAM headquarters will be located in Norwalk, Connecticut. Scheduled to open in 2027, the new headquarters is designed to foster a collaborative, flexible, and modern work environment while supporting a hybrid work model.

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.