Senior Manager, Housing Initiatives

Housing Forward; Dallas (TX); Hybrid; USD 75,000 - 90,000; Full time

Job summary

A leading organization in Dallas is seeking a Senior Manager of Housing Initiatives to oversee major housing projects aimed at transforming the rehousing system. The role involves managing external stakeholders, tracking progress, and ensuring adherence to housing policies. Candidates should have experience in project management, communication, and change management. The position offers a salary range of $75,000 to $90,000 with benefits including flexible PTO and employer-matched retirement plans.

Benefits

Flexible PTO

Employer matched 401k retirement

Medical/Dental/Vision insurance options

Employee Assistance Program

Employer paid short- and long-term disability insurance

Basic life insurance

Qualifications

• Minimum 5 years of work experience required.
• Experience with homeless and housing programs required.

Responsibilities

• Project manage major housing initiatives.
• Track and report progress on housing goals.
• Provide training and technical assistance to service providers.

Skills

Project Management

Communication

Change Management

Coaching

Time Management

Organizational Skills

Education

Bachelor’s Degree in Social Work

Bachelor’s Degree in Human Services

Bachelor’s Degree in Public Administration

Tools

Microsoft Office

Job description

TITLE:Senior Manager, Housing Initiatives

Pay Type: Salary

FLSA: Exempt

REPORTS TO: Director of Housing Initiatives

COMPENSATION:$75,000 to $90,000

ORGANIZATION SUMMARY

Housing Forward, formally known as Metro Dallas Homeless Alliance (MDHA) is a backbone organization that leads the development of an effective homeless rehousing system. In partnership with 90+ public, private, and nonprofit institutions, we make the experience of homelessness in Dallas and Collin Counties rare, brief, and non-recurring. Housing Forward’s team members uphold the Organizational values of Teamwork, Equity, Servant Leadership, and Flexibility.

Housing Forward believes that effective solutions to homelessness are created with communities historically impacted by the systems we are attempting to transform. We strongly encourage applications from people who are representative of the culturally and ethnically diverse communities we work with. This includes people who have lived experience of homelessness.

POSITION SUMMARY:

The Senior Manager of Housing Initiatives is responsible for project managing the major housing initiatives of the Continuum of Care (CoC). This position is critical to the implementation of infrastructure for the rehousing system and driving large scale system transformation. The Senior Manager mobilizes teams of external stakeholders around housing efforts and manages the performance of major housing initiatives initiated by the CoC which include Rapid Re-Housing, Permanent Supportive Housing and other programs as assigned. A successful candidate will bring skills in action-oriented facilitation, strategic systems-level thinking, change management, and project management.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Under the supervision of the Director of Housing Initiatives, the Senior Manager of Housing Initiatives will:

• Design and maintain workplans for rehousing related functions of the Continuum of Care

• Project manage and implement major housing initiatives

• Track and report progress on housing goals and initiate improvement strategies with key stakeholders

• Assist and facilitate CoC housing-related workgroups and assist them to organize, track, and facilitate the completion of tasks in service of CoC priorities

• Stay current on leading rehousing practices and federal and local priorities for ending homelessness

• Develop and maintain key stakeholder relationships

• Manage and anticipate intersections between the Housing Initiatives Team and other verticals

• Identify areas for improvement and provide coaching related to best practice housing interventions to service providers

• Develop, maintain, revise, and ensure adherence to CoC Housing Program Models, Policies and Procedures, and Written Standards

• Provide training, coaching, and technical assistance to service providers as needed to improve housing outcomes

• Complete grant and contract reporting as required, including generating reports about initiative performance and mission-related objectives

• Participate in agency and community meetings as applicable to the role

KNOWLEDGE AND SKILLS:

• Experience with homeless and housing programs required

• Ability to manage complex projects, foresee challenges, and resolve them efficiently to ensure project execution with limited supervision.

• Proficient in Microsoft Office – Word, Excel, PowerPoint, etc.

• Excellent communication and coaching skills

• Experience managing a team with direct reports and providing performance-based feedback preferred

• Ability to manage project budgets and resources within project constraints.

• Experience in creating and executing change management strategies to achieve organizational goals

• Experience in guiding discussions, activities, and facilitating planning sessions

• Excellent planning and time management skills

• Exhibits professional conduct when interacting with external stakeholders and across internal departments and teams.

• Displays strong organizational skills and ability to prioritize multiple tasks and assignments, including responding to urgent requests as needed.

• Demonstrates high attention to detail.

• Ability to work in a fast-paced environment.

• Flexibility is vital; you must be able to perform well under pressure and consistently represent the values of the organization.

• Acts in a self-directed manner with little or no supervision.

REQUIREMENTS:

• Bachelor’s Degree in Social Work, Human Services, or Public Administration or similar field and/or a minimum of 5 years of work experience

• Must have reliable transportation, valid state issued driver’s license and car insurance. Travel throughout Dallas and Collin Counties is required, as needed.

• Limited requirements, must be able to maintain files and lift objects that weigh up to 25 lbs.

WORK SCHEDULE:

• Housing Forward considers normal hours of operation Monday – Friday from 8:00am-5:00pm. Some night and weekend meetings might be required to meet the need of partner agencies or to represent Housing Forward at community meetings.

• Employees are able to work both remotely and in the office. Current Housing Forward guidelines state that employees must work at least 3 days per week in the office, but this is subject to change.

  COMPENSATION:

• The salary for this position is $75,000 to $90,000.

• Housing Forward has a flexible PTO policy for all full-time employees. The office is officially closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, & Christmas Day. Housing Forward has MLK Jr., Juneteenth, and Election Day as Days of Service.

• This position is eligible for employer-provided benefits including:

• Employer matched 401k retirement

• Medical/Dental/Vision insurance options available with employer assistance

• Employee Assistance Program

• Employer paid short- and long-term disability insurance

• Basic life insurance.

• Housing Forward will provide a laptop. We will additionally provide the applicant with a phone and/or hot spot if needed.

STATEMENT ON DIVERSITY

Employees of Housing Forward are expected to treat all persons with dignity and respect without regard to race, creed, color, sex, religion, disability, mental illness and/ or addictions (diagnosed or not), age, national origin, familial status, source of income, criminal background, sexual orientation, transgender, gender identity or gender expression.

For additional questions about the position, please contact Luis Acuna-Pilgrim, Director of Housing Initiatives at [e-mail].