Senior Manager, HOPE Programs & Regulations

Student Finance Commission; Tucker (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

The Georgia Student Finance Commission seeks a Sr. Manager to oversee regulations and HOPE programs, including Zell Miller, Dual Enrollment, and CHECS. You will manage eligibility calculations, oversee module operations, and provide expert guidance to schools and students.

This role coordinates training, QA, system enhancements, and stakeholder communications, travels occasionally, and leads a team to ensure accurate eligibility determinations and compliant program administration.

Qualifications

• Bachelor’s degree in business, operations or related field.
• Four years of experience in academic evaluations or financial aid eligibility.
• Two years managing professional staff and supervisory duties.

Responsibilities

• Manage regulatory information for internal and external customers.
• Oversee HOPE and Zell Miller scholarship eligibility determinations.
• Operate College HOPE Eligibility Calculation Service (CHECS) and transcript systems.
• Direct Dual Enrollment program applications, communications and operations.
• Provide training and high-level customer service for inquiries by email, phone, and web.

Skills

Supervisory

MS Office

Regulatory knowledge

Communication

Education

Bachelor’s degree in business/ops

Tools

CHECS

GAfutures

Job description

The Georgia Student Finance Commission seeks a Sr. Manager to oversee regulations and HOPE programs, including Zell Miller, Dual Enrollment, and CHECS. You will manage eligibility calculations, oversee module operations, and provide expert guidance to schools and students.

This role coordinates training, QA, system enhancements, and stakeholder communications, travels occasionally, and leads a team to ensure accurate eligibility determinations and compliant program administration.